Klarity Cancer Screening Reviews 

369
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I would not work with this company again. They give false accusations yet they don't have the necessary training to prevent their paranoia. Avoid at all cost! UPDATE: I love how this company attem... See more

Company replied

Rated 4 out of 5 stars

Booked 2 lat flows at short notice (arrived in less than 2 days) to take abroad and use for the return home requirement. App used was fine, only stress was slow internet speed which meant we had to tr... See more

Company replied

Rated 5 out of 5 stars

Really good experience with standard antigen tests with video call needed for family of 4 to travel to USA. Charlotte explained everything step by step and made us feel at ease throughout the whole pr... See more

Company replied

Rated 5 out of 5 stars

Excellent service , definitely recommend. On reflection I had absolutely nothing to be nervous or worry about as the whole process went as smoothly as it possibly could. The tests arrived within... See more

Company replied

Company details

  1. Health Consultant

Written by the company

Klarity provides cancer screening programmes.


Contact info

3.6

Average

TrustScore 3.5 out of 5

369 reviews

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3.6

All reviews

(369)

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Rated 5 out of 5 stars

Quick result and certificate.

I took the test 48 hours after returning from the Canary Isles. The app guided me through the test and results upload process, including the video I took of taking the test. I received a negative result and certificate just 20 minutes later. Very happy with this service.

November 30, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Peter,

Thank you for taking the time to leave us a review, we really appreciate it.

We hope you had a good trip to the Canary Isles.

Kind regards,

The Klarity Team

Rated 1 out of 5 stars

Refund refused. Certificate not accepted.

Online test done with own kit. The certificate was issued but was not accepted by the authority in cause. Refund requested but refused because "service was used".

November 30, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Dear Anatolii,
we are very sorry your certificate was not accepted for your wife's driving exam in Germany, however our certificates comply with all international travel requirements. If you are using our test for other purposes please check the requirements before purchase. We believe a discount code has been offered for future test purchases.

Kind Regards,

Klarity

Rated 5 out of 5 stars

My Test done now

The test was simple to use just watch the video and follow very thing.My test went well and got a negative result but you have take it with you on hoilday for the reference number to fill out your locator form,also came quickly good price.

November 28, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Patsy,

Thank you for taking the time to leave us a review, we really appreciate it.

Kind regards,

The Klarity Team

Rated 5 out of 5 stars

Did the test the morning after arriving…

Did the test the morning after arriving home from Spain.
Quite easy to do but it should be made clearer that if you follow the instructions it takes you to a section to video yourself taking the actual test and you don’t do a video of yourself taking the test first!
Otherwise easy to do and results back within 45 minutes.

November 27, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Debra,

Thank you for taking the time to leave us a review. We appreciate the feedback regarding the instructions and will report this back to the team.

Kind regards,

The Klarity Team

Rated 5 out of 5 stars

Excellent from ordering the kit to…

Excellent from ordering the kit to getting the certificate. Thank you so much.

November 26, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Dawn,

Thank you for taking the time to leave us a review on Trust Pilot, we really appreciate it.

Kind regards,

The Klarity Team

Rated 5 out of 5 stars

Stress free process for 2nd day testing

Easy to follow instructions for 2nd day testing and certificate arrived within 30 minutes. Great service throughout with our tests arriving within 48hours. Completely stress free process.

November 26, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Lindsey,

Thank you for taking the time to leave us a review, we really appreciate it.

Kind regards,

The Klarity Team

Rated 5 out of 5 stars

Very helpful company

Very helpful company , easy to use App

November 25, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Barbara,

Thank you for leaving a trust pilot review, we really appreciate you taking time out of your day to do so.

Kind regards,

The Klarity Team

Rated 1 out of 5 stars

I have done the test and receive the QR…

I have done the test and receive the QR Code.
I wanted to use for flying with Lufthansa from Spain to Germany.
QR code provided is invalid.

November 25, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Dominique,

We are very sorry to hear about the QR code being invalid. Please email the customer team so we can help you further on this.

Hello@getklarity.io

Kind regards,

The Klarity Team

Rated 5 out of 5 stars

Excellent service!

Excellent service!
Test kit arrived very quickly
Very easy steps for doing the test and certificate received within 30 minutes
Will definitely use for next time we travel abroad

November 22, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Dear Pamela,

thank you for your review, we highly appreciate your feedback.

Kind Regards,

Klarity

Rated 5 out of 5 stars

Excellent

Efficient service and sorted out a problem of my making quickly and politely. Would definitely use again.

November 22, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Steve,

Thank you for taking the time out of your day to leave us a review, we really appreciate it.

Kind regards,

The Klarity Team

Rated 5 out of 5 stars

Dat 2 Tests

Tests arrived promptly. Ordered five days prior to departure. Order was for two day 2 tests, for my wife and myself. Day after return queried fact that app registration was in my name and whether I could do my wife's using my app. Maria at Klarity was very quick to respond to my email, confirming that hers could be done using my app. Found procedure very easy. Video was very helpful. Certficate issued promptly.

November 22, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Graham,

Thank you for leaving us a review and we are really happy to hear that you found the procedure very easy.

Kind regards,

The Klarity Team

Rated 5 out of 5 stars

Dreading covid forms.

Dreading covid forms but this was easy and relatively quick to fill in.
Instructions clear at every stage.
Helpful further info if needed.
Thank you!

November 22, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Polly,

Thank you for taking the time to leave us a review, we really appreciate it.

Kind regards,

The Klarity Team

Rated 5 out of 5 stars

Straight forward and easy transaction…

Straight forward and easy transaction doing the day 2 test. Certificate was produced within half hour 😊

November 22, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Maxine,

Thank you for taking the time to leave us a review, we really appreciate it.

Kind regards,

The Klarity Team

Rated 5 out of 5 stars

Solved my mess ups quickly and effectively!

The internet went down when abroad so I was on the phone and managed to make a complete mess of everything and then when I got home managed to mess up the test as well! But they were great and sorted it all out qujicklyand efficiently.

November 21, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Dear Jeremy,

thank you for the review, we are glad to hear our team was able to assist.

Kind Regards,

Klarity

Rated 5 out of 5 stars

A pleasure to deal with

so helpful and clear in their responses to my queries

November 20, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Dear Dawn,

thank you for the review, we are glad to hear our team was able to assist.

Kind Regards,

Klarity

Rated 1 out of 5 stars

Unable to apply for Day 2 Test on…

Unable to apply for Day 2 Test on Klarity website. Couldn't get through checkout as it kept saying 'Please read terms and conditions to continue with order'. Did this many times to no avail. I downloaded app to try it from my phone. When going to select the required vaccine the Covid tests were not listed? Gave up, going with another provider.

November 18, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Dear Dennis,

Thank you for taking the time to review our services. If you encounter any issues on our website please contact our customer service at hello@getklarity.shop with a screenshot of the error message so we are able to investigate and advise how to proceed. Unfortunately in our app purchases can not be done.

Kind Regards,

Klarity

Rated 5 out of 5 stars

Fantastic step by step guide.

Really easy service to use. Explains everything in the app. Step by step guide. I used for day 2 and results came back within 30 minutes.
Definitely use them again next time.

November 16, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Dear Danny,

thank you for the review, we are glad to hear about your experience.

Kind Regards,

Klarity

Rated 5 out of 5 stars

`would use again if required

Easy to order, prompt delivery, great explanatory app. Will use again if still required.

November 15, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi Steve,

Thank you for leaving a us a review, we really appreciate you taking the time to do so. We look forward to helping you in the future with your tests.

Kind regards,

The Klarity Team

Rated 4 out of 5 stars

Easy to follow from someone who is not…

Easy to follow from someone who is not too smart with technology like me.

November 14, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Hi John,

Thank you for taking the time to leave us a review, really appreciate it.

Kind regards,

The Klarity Team

Rated 5 out of 5 stars

All worked well and test process and…

All worked well and test process and sending of results was straightforward.

As a new experience it took a while to complete the steps but no issues experienced.

November 12, 2021
Unprompted review
Klarity Cancer Screening logo

Reply from Klarity Cancer Screening

Dear Richard,

Thank you for taking the time to write this review, we really appreciate it.

Kind Regards,

Klarity

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