Klass - Affinity Sterling Mills Reviews 

123
TrustScore 4.5 out of 5

4.6

Affinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB


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See what reviewers are saying

Rated 5 out of 5 stars

High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... See more

Rated 5 out of 5 stars

I have lots of items recently The knee length trousers after a wash all fray at hem Blouses well some are good others rubbish I got 5 on Thursday one white one was like a rag in bag and all... See more

Rated 5 out of 5 stars

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... See more

Company replied

Rated 5 out of 5 stars

Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are v... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

About Klass - Affinity Sterling Mills

Written by the company

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Written by the company

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £50

Get free 48 hour tracked delivery on all orders over £50

Contact info

  • Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, United Kingdom

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4.6

Excellent

TrustScore 4.5 out of 5

123 reviews

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This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(123)

1,871 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, fabulous service. Good quality clothes

November 10, 2023
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Pamela

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Quick delivery and easy purchasing

Quick delivery and easy purchasing
Goods are exactly as described

November 9, 2023
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Amanda

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

Perfect fit

November 6, 2023
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Jane

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Irene

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Kate - klass.co.uk

Rated 5 out of 5 stars

Love Klass

Item sizing is accurate. My order arrived promptly. Can't wait to wear it.

October 23, 2023
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Patricia

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Great

Great, so helpful

September 27, 2023
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Gillian

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Kate - klass.co.uk

Rated 1 out of 5 stars

Ordered a X-Large but received small

Ordered a X-Large but received small. On ringing was told had to return and order again. No process to exchange

September 28, 2023
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Barbara

We are very sorry you was told this information as we do offer exchanges, I can see you have started the return process for this garment, I have emailed you regarding an exchange please advise.

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

You the joy of clothing ois good …

You joy of clothing is great and would recommend uses too my friend

May 23, 2023
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Mary

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and you would recommend us.

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

Lovely quality size good but jumpsuits…

Lovely quality size good but jumpsuits and maxi dresses far too long,have purchased several maxi dresses but have had to pay to have them shortened which puts extra on price of item.

May 22, 2023
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Hill

Thanks for feedback. I am so sorry that you found this and we have passed your feedback onto the relevant team here.

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Ideal

Neat, tidy store. Helpful & honest staff. Good prices

May 2, 2023
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Margaret

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kate - klass.co.uk

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