Klyvera Reviews 200

TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, most reviewers were unhappy with their experience overall. Many customers reported charges for insurance or subscription plans they explicitly declined, leading to concerns about their credit card activity. People also experienced significant issues with their orders, including items not arriving, being delayed, or receiving products that were completely different from what was advertised. The quality of the products received was frequently criticized, with many items described as cheap, poorly made, or not matching the expected material. However, some customers were satisfied with certain products, finding them practical, functional, or offering good value for the price, despite occasional minor flaws like unpleasant odors or slight overpricing.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy, with some reviewers receiving items that... See more

Order

Consumers express significant dissatisfaction with the ordering process, citing issues such as unexpected... See more

Payment

Customers reported issues with payment, including charges for services they believed they had declined, such... See more

Price

Reviewers mention negative feedback about price, with many customers reporting charges for protected plans,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers finding products like... See more

Reviews shaping this summary

Rated 2 out of 5 stars

UPDATE: They have made 4 additional attempts to enroll me in the $39.99 "subscription". I had to get AMEX to issue a new card and BLOCK any future transactions. Original Review: My order was deliver... See more

Rated 2 out of 5 stars

Update to my original review: The company responded to my email right away and did refund the $9.99 shipping protection since the package was delivered in such poor condition. Upgrading from one s... See more

Rated 2 out of 5 stars

Highly unprofessional! I hAd tried talking to 4 different persons about a problem with my order, they were rude ,kept getting hung up on!

Rated 2 out of 5 stars

I ordered their orthopedic pillow, was charged and received the pillow when said which was 2 weeks ago. Then I happen to be looking at my bank this week and noticed another charge that was not the sa... See more


Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Total scam!

Total scam!! The glasses are no polarized. The fake charges are real. They just stole 4 dollars from my account. I use a non popular bank like Woodforest at Walmart. I put in just enough to make my purchase. I had a balance of 5 dollars and they stole 4. The joke was on them😀 I'm sure they would have stolen more if they could.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered an Icelandic WOOL sweater and…

Ordered an Icelandic WOOL sweater from Klyvera and received a 100 percent acrylic sweater made in China. I was charged an additional 9.99 for “insurance” which I did NOT want. It took an entire month of waiting and calling repeatedly to get a refund. (They wanted me to pay for shipping the incorrect item back) What crap! And the first two times I called customer service I was hung up on.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

I’m giving them a one star review…

I’m giving them a one star review because they did eventually send the product I ordered. Apparently you have no choice other than pay $9.99 for a shipping warranty on the items.
When I reached out to complain about their $39.99 charge I was told it would be refunded. After calling the 2nd time .. I called my credit card company & that ended the $39.99 bogus charges!

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews before…

I should have read the reviews before ordering - especially on the BBB website. Was charged like many for the $9.99 but because the charge seemed fraudulent and my CC company shut my card down - in the middle of Christmas shopping! I called in and the Customer Service rep was horrific and wouldn't let me cancel my order. Over 3 weeks and still not received. Stay away from this company!!

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

My 3 day order is not here after a…

My 3 day order is not here after a week. Comes from China not MA. After reading reviews probably wont get it or not what I ordered. They will not answer questions about order. It is Christmas eve and still no order that I ordered Dec 14. These people keep sending BS about where my order is. Have no idea where my order is. Do not ever use these crooks

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

AI product images, fraud charges

Images on the site were AI. The item I received was not what was in the pictures. Wasn’t happy, but then got a $39.99 fraudulent charge from viraxpower.com a couple weeks later and had to cancel my card, just like the other reviewers

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent charges, damaged goods

I ordered four pairs of sunglasses for my work crew and, like others, got charged $9.99 for insurance that I had declined. Klyvera refunded that charge but then tried to charge my card $39.99 multiple times under the names jomhome.co and viraxpower.com. I had to cancel my credit card.
I did eventually get the sunglasses, mailed in a padded envelope. Two pairs were flattened but the metal frames could be bent into something like their original shapes.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scam , horrible customer service

SMALL ORANGE CHILD PROTECTION CAR SEAT CUSHION SEAT * Made purchase on Dec 7. Was supposed to receive by Dec 11. Tracking info was incomplete but received email that it would be received by Dec 16. Still not received. Called and email customer service. Have a recording of a very rude and unprofessional customer service person. Still no useful Tracking information and at this point Item at this point will not arrive in time for the intended use.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible scam as all the other posters…

Horrible scam as all the other posters wrote. Lamp I ordered arrived in a smashed up box without any bubble wrap and was dented and they’re not responding to my messages. They also auto charged me the $10 package and then reimbursed me when I demanded they do so.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

False advertisement, insulting customer service

Ordered a sweater 19 nov, klyvera said 3-5 days for delivery. Was charged $9.99 for insurance i didn't order nor wanted. Got that charge refunded.
Waited and waited, checked tracking often and called "customer service." Over and over was advised to wait. Order finally arrived on 06 December.

Order *not as described.*
Klyvera offered 100% Norwegian wool, made in America. Item actually 100% acrylic made in China.

Called "customer service," agent got belligerent and insulting when I told him sweater is not as described, told me I must return item at my expense.
I called NYS Dept of Consumer Protection; they contacted klyvera.

Was told 09 December that a refund was issued the same day. It was not, still waiting.
Klyvera should pay *me* for the lies and hassle.

The King of misrepresentation and predatory business.
Avoid klyvera like the plague. Be prepared to contact your state's consumer protection office.
*Zero* or negative rating.

In general, don't order anything online without first checking ratings.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising! Website claims they ship out of US within 3 business days, but then tracking show package coming from China. Terrible customer service, no information...

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

I made a purchase on November 25th…

I made a purchase on November 25th haven't had an update as of this day. Don't know where it's coming from and there is no address! I just checked with my bank, on November 25th they don't even see this transaction or klyera on my statement, neither do I so where did my money go and to whom ?? This is a scam !!!

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered what appeared to be an…

I ordered what appeared to be an authentic Nordic wool sweater (supposedly made in the US from Norwegian wool, per my correspondence) and per the website picture of the beautiful sweater. The sweater sent to me (through JFK) is made in China of acrylic and is the cheapest looking thing worthy of a dollar store. NOT AS ADVERTISED. I will return the thing assuming they give me return instructions. What a waste of time and money!!

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. I have not Recieved the Pillow I ordered. In over a month. So I ask for my money back. and all I got was Cuss-Out.Very unperfessional! I had place the order back on Oct.23,2025. and today is Dec.8th.2025. So Itruly do not recommend ordering from them.SCAM!!

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

They have fraudulently tried to charge…

They have fraudulently tried to charge my credit card 3 times. I thought it was buying a pair shoes locally but it is coming from China. It's been over 4 weeks and I still haven't received it. I found the same$34 shoes on temu for $12

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a pair of men's orthopedic…

I purchased a pair of men's orthopedic shoes supposedly I got a pair of shoes two sizes too small not what I ordered nothing orthotic about it.
All kinds of excuses on the delivery and why it was late it was so much in demand BS.
When I finally got a response to return them they want to charge me 30% restocking on an inferior item and a size that wasn't anywhere near what I asked for and me to pay for the shipping label and be responsible for tracking it for them there was no brand on the shoe at all it wasn't leather it was pleather not even a made in China sticker beware

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Garbage

Well, I guess I had a better experience than a lot of folks. They credited the extra charge I didn't approve. I actually did receive a sweater (from China even though I thought I was dealing with a company in MA.) Supposed to be cashmere, this sweater never saw a goat. It stretchy polyester garbage. Shame because for a bit more I could have actually gotten cashmere her in the States.

December 4, 2025
Unprompted review

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