When I went back to return my faulty item they told them a refund is not possible and that the repair would take 7 weeks. When reminded of the EU laws regarding refunds and customer service I was adv... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Worst service I have ever experienced. Do not order on line - if the delivery isn't made by the courier trying to get your money back is like pulling teeth as is actually gettjng through on the phone... See more
Repair's TAT for #Apple Magic Mouse is over 6 month and continue Avoid to buying any Apple products from this store, they are not official Apple Store and they are not follow brand guidelines! I h... See more
Bought two airconditioning units about 15 days ago. The seller assured me that the installation would be commited within a week and so would the withdraw of older units for recycling. First unit was d... See more
Company details
Information provided by various external sources
ΚΩΤΣΟΒΟΛΟΣ: #1 Αλυσίδα καταστημάτων στην Ελλάδα για Εικόνα, Ήχο, Λευκές Συσκευές, Υπολογιστές, Κινητά, Κλιματιστικά, Οικιακές Συσκευές και Παιχνίδια.
Contact info
United States
- kotsovolos.gr
1.4
Bad
259 reviews
Hasn’t replied to negative reviews
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They do not deserve 1 star but there…
They do not deserve 1 star but there isnt an option for negative stars. This must be the worst organisation on the planet. I purchased a 55 inch tv and paid for the 5 year total support, no questions asked, insurance. It should be called zero support. The tv had a fault that the shop refused to address saying it has to be handled by the technical department. It was taken away to be fixed. That took 11 days and only because of numerous chasers. When they returned the TV they had scratched the LCD screen. 15 calls and 15 days later and numerous complaints, i have still not had any new tv, reimbursement or even a phone call back. They claim they will call but not once has anyone called and everytime i call i have to go through the whole situation again as you talk to a different person. Appalling and actually unbelievable they are still in business.
October 7, 2020
Unprompted review
Not even one star if the had half,I…
Not even one star if the had half,I would put half,I had read previous bad reviews about that superstore and I couldn’t believe it.Decided to update my laptop with a surface pro 7 i5 after they have convinced me of their retiring program of my old laptop to sent it back to take a refund of 100 euro. Plus 10 euro for shipping .for the details I had a fully working old surface pro 4 i7 256 gb. But with damaged screen which I already told them before I bought the new one.After they have deceived me of buying the new one and sending the old one by my one expenses I get a message that they have reevaluated the case and only refund 50 euro no shipping.This was a big shame and a surprise to me as they are so descrasful in their contracts.I was such an idiot and sucker on buying with them and not support small trustworthy shops and not big faceless frauds.never again ,Stay away............
October 7, 2020
Unprompted review
Could have been better
Could have been better as a shop, service, stock. Not particularly good price-wise either.
August 27, 2020
Unprompted review
Worst Shopping Experience
I received a confirmation email, I went to pick up my item and the order was void. Stay away from this shop for your mental health.
July 24, 2020
Unprompted review
it seems like there is no costumer…
it seems like there is no costumer support. do not buy from this store.
May 27, 2020
Unprompted review
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