KPI Hospitality Reviews 

204
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have to say thank you to Peggy who was great from start to finish. Paid on time and correctly every week and at the end of the 13 weeks I was paid out my holiday entitlement in full without any issu... See more

Rated 5 out of 5 stars

It’s glad to have encountered KPI-Peggy from Crewe Branch to start up my assignment history in London. Though it’s not yet with any long term job, but Peggy did generate her efforts & assistance to dr... See more

Company replied

Rated 5 out of 5 stars

As January is usually a quiet time i reached out to Mick Hayes@KPI Glasgow to get registered. Super quick and straightforward process. Had my first assignment within 2 days. After proving myself ther... See more

Company replied

Rated 5 out of 5 stars

It's cool to have met Michael Hayes in Glasgow, he's one of the best employers I have ever met and worked with. He always wants to hear from you after every completed shift. As someone who had encount... See more

Company replied

Company details

  1. Recruiter
  2. also in
  3. Employment Agency
  4. Employment Consultant
  5. Employment Search Service
  6. Recruitment Service

Written by the company

Welcome KPI Hospitality. SERVING UP THE TASTIEST TALENT! KPI Hospitality is a leading provider of hospitality staff to hotels, restaurants, sporting venues, event centres and tourist attractions across the UK. Our staff are trained and experienced to ensure your guests receive the very best service and together we achieve ⭐⭐⭐⭐⭐ reviews. If you are looking for your next career move, a better suited position or just some extra cash we have lots of opportunities across the country with some of the UK's favourite brands like: Alton Towers, Q Hotels, Compass Group, Aramark, Chester Racecourse, Legacy Hotels and many more. Whether its managerial roles and spinning plates is your thing or perhaps serving fine diners is your passion we have roles in every aspect of hospitality to choose from. We are currently recruiting people for the following hospitality jobs: Housekeeper, Waiter, Barista, Head Chef, Chef de Partie, Kitchen Assistance, Pot Washer, F&B Manager, Event Staff, Host/Hostess, Night Porter, Bar Staff, Bar Manager, Reception, Concierge, General Manager, Spa Therapist, Front of House, Chambermaids, Cleaners and many others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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No recent history of asking for reviews

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4.9

All reviews

(204)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No comment

Nick is a very helpful person.

February 11, 2025
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Trobe
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

A cut above

As January is usually a quiet time i reached out to Mick Hayes@KPI Glasgow to get registered. Super quick and straightforward process. Had my first assignment within 2 days. After proving myself there, he offered a great opportunity for a 3 month assignment requiring more than usual security clearance. Mick Hayes helped me every step of the way. He checks in at least twice a week to see how I am doing. Great communication, plenty of work and good rates of pay. Look forward to many future assignments with you Mick Hayes@KPIGlasgow.

February 7, 2025
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi David
thanks for the positive rreview
Kind Regards
KPI

Rated 5 out of 5 stars

It was awesome working with Mick @ Kpi…

It was awesome working with Mick @ Kpi Hospitality. I really appreciate the time frame I have been with them, he was such a wonderful person and there was no regret working with him.

December 14, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Benedict
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Been working for KPI for a little bit…

Been working for KPI for a little bit now and I can say the are one of the best agency to work for as a chef. Happy to be part of the team

December 13, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Elliot
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Working with KPI

This is my first time working with an agency. And since day one i have been taken care of. A very special mention and a big big thank you to Mick.Told him my situation and he said leave the rest to me! He is a man of his word.He always communicates and is always there when needed no matter what time or day it is. I Will definitely recommend his agency. Thank you Mick for everything.

August 1, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Girinda
thanks for the positve review
Kind Reagrds
KPI

Rated 5 out of 5 stars

Good service with KPI

Nick & Peggy were very helpful & work hard.

December 9, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Lenn thanks for the positive review
Kind Regards
KPI

Rated 1 out of 5 stars

Avoid

Application process was quick and easy, phonecalls and emails were answered quickly until I actually started work. Zero communication between the agency and work place. Phonecalls not answered and had to follow up emails several times. Had to ask for rotas constantly. Turned up to work today to discover I was no longer needed and nobody told me. 4 weeks before Christmas! Sent an email to Mick which has been ignored. Avoid at all costs!

November 29, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Avril
Sorry to hear this. The shift being cancelled was as much a surprise to us as it was to you unfortunately, and we are still trying to ascertain why you were no longer needed as we have other staff working there. Please accept our apologies for the lack of communication.
Regards
KPI

Rated 5 out of 5 stars

Peggy was fantastic,always available to…

Peggy was fantastic,always available to answer my questions and providing update to keep me informed. I genuinely felt like they were on my side,working hard to match me with a role that was great fit . Thanks Peggy

October 1, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Admin
thanks for the positive review
Kind Regards
KPI

Rated 4 out of 5 stars

Brillant staff with quick response for…

Brillant staff with quick response for any issues regarding to payroll arrangement. Thank you Nick.

October 31, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi TT
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Excellent Service

Very helpful and nothing is a hassle. The Chef's that have been sent to us have been very helpful. Easy to set up with Michael always available when you contact him. Highly recommend.

September 23, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Helen
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

He contacted me and entrusted me with…

He contacted me and entrusted me with my work clearly and in detail, and he is responsible for replying to WhatsApp.

September 13, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Samuel
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Big thanks and appreciation to Nick !!

Big thanks and appreciation to Nick !!
Nick is really a wonderful staff. He is reliable , responsible , and helpful. When my new agent email reference check to him , he responded and replied so quickly and politely. I never see so helpful staff long time.
Once again , thank you Nick .

September 12, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Mandy
thanks for the postive review
Kind Regards
KPI

Rated 5 out of 5 stars

Nick is amazing

Nick is great. Quick reply and always manages to get staff quickly and efficiently even on a last minute request.

September 9, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi
Thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Mick is a Legend

Mick is a Legend

September 2, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Joshua
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Hospitality job expert

Thank you for the big helpful with Mr. Michael Hayes from Glasgow team.
Very friendly gentleman with strong Professional sense and smart arrangement, helping me a lots for job hunting.

September 4, 2024
Unprompted review
KPI Hospitality logo

Reply from KPI Hospitality

Hi Chris
thanks for the positive review
Kind Regards
KPI

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