Great customer service, I didn't know how Kweli works, so I decided, to reach them out on watsup, they later called me to confirm my order, then they were patient, kept in touch with me till I reached... See more
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I am grateful for Kweli because I am assured of genuine products at fair prices. The delivery is also really helpful. I would suggest further training of the delivery and installation team: the one wh... See more
Thanks, i liked the professionalism, you have the details of most of the products i checked on your website. you have a wide range of products. you communicate/reply quickly to customers. The only n... See more
Top notch customer care at Kweli.shop , the staff were so quick to respond to any queries i had. They even called to ask me if I was satisfied with the product.
Company details
Written by the company
Kweli.shop is a trusted retail platform supplying genuine appliances and solar energy equipment across Uganda and the wider East African region. We operate both online and offline, serving customers in Kampala and nationwide, with regional deliveries across East Africa.
Contact info
Plot 41 Nyonyintono Road, Naguru, 00256, Kampala, Uganda
- +256754559895
- karibu@kweli.shop
- kweli.shop
4.4
Excellent
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered promptly ith a humble and…
Delivered promptly ith a humble and respectful delivery person.
They trusted me to pay upon delivery.
Thank you
June 17, 2022
i liked the service and product itself
i liked the service and product itself, great customer experience
June 8, 2022
Reply from Kweli.shop
Thanks Joyce
The service is very good and customer…
The service is very good and customer feedback is instant. Queries are addressed almost immediately and alternative options are also suggested which makes it easy and quicker for a customer make a decision. I like the pricing of the products, not too high compared to similar product on the market and this has actually made me gain more trust in the products. The items i have purchased and used have actually stood the test of time and proved to be genuine as you say they are.
Just a few real-time updates are needed on the website once a product runs out of stock to avoid some inconveniences to customer
May 9, 2022
Everything about Kweli is seamless
Everything about Kweli is seamless. Second time I've ordered from them. Best prices in town and excellent delivery time.
May 4, 2022
Unprompted review
When my refrigerator failed
When my refrigerator failed, I called Kweli,and they delivered a new fridge before the ice was completely gone out of the failed one
April 17, 2022
Reply from Kweli.shop
Thank you for always supporting, Bishop Isaiah Mbuga.
It was very easy for me to buy my chest…
It was very easy for me to buy my chest freezer without any hustle. And the delivery was also instant. Kudos to Kweli shop
March 17, 2022
Reply from Kweli.shop
Thanks Flavia. Enjoy your purchase
These guys deal in genuine stuff
These guys deal in genuine stuff,
My third time to transact with them and always satisfied. I would refer someone anyday any time
March 16, 2022
Reply from Kweli.shop
Thanks Micheal for being our biggest supporter in Tororo. God bless
Reply from Kweli.shop
Thanks Hussein, enjoy your purchase
Great Service and Products
I recently purchased a Dish Washer from Kweli. I am located in Gulu and ordered the Dish Washer on a Friday night. On Saturday, the Dish Washer was in Gulu. I am extremely pleased with both the price and speed of service. Kweli was helpful as I was planning to purchase by sending photos and answering questions. Without a doubt, I will be a repeat customer.
March 4, 2022
Unprompted review
Reply from Kweli.shop
Thanks Nick, enjoy your purchase
Thank you so much
Thank you so much. Was pleasantly surprised by how efficient the process was. The communication was great. Happy to use this service more often.
February 16, 2022
Reply from Kweli.shop
Thanks Juliana. Enjoy your purchase
Reply from Kweli.shop
Thanks Gift. Enjoy your purchase
Have perfected online shopping in…
Have perfected online shopping in Uganda 🇺🇬.
Number one exclusive household electronic online shop. They are prompt. Excellent communicator at anytime. Asante
January 3, 2022
Reply from Kweli.shop
Thanks Mboowa for always supporting. Enjoy your purchases
Reply from Kweli.shop
Thanks Alex. Enjoy your purchase
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