Labels are great and very high quality! The team was even better as they sorted out getting my labels to me as soon as possible for an event I was doing
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Fantastic customer service from Sami. We had an urgent order which she managed to get the delivery to us in time. 1000% recommend labels international, by far the best in the market. Speak to Sami... See more
Beautiful stickers, fast delivery, great price I'm absolutely amazed with the product and will definitely order more!
Very impressive service, good value, and good communication. I would've gone 5stars but there was a very subtle green-blue hue to what I hoped would be pure black and white stickers. I'm sure in a... See more
Company details
About Labels International
Written by the company
Printed labels on rolls for brands and businesses
Design and order your labels online
Low minimum order of just £50 per design
FREE courier delivery
Express production options
Standard orders despatched in 3-5 days
Contact info
Vale Road, PE23 5HE, Spilsby, United Kingdom
- 01790 755 850
- sales@labels-international.co.uk
- labels-international.co.uk
4.8
Excellent
357 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Pointless Reviews
They were ordered, they were delivered, they were sticky, they were as expected.
July 15, 2024
labels are easy to prepare
labels are easy to prepare using their website and when delivered are just the same as you expect.
July 2, 2024
Excellent service
June 28, 2024
Great quality again
Great quality again - faster turnaround would be better though but have not marked you down for that -others may !
June 14, 2024
The labels are see through and white…
The labels are see through and white labels are very off white colour. Unable to use them for the intended purpose :( money wasted.
May 28, 2024
Reply from Labels International
Hi Anna,
We're sorry to hear about your experience and thank you for bringing this to our attention. Our customer service team has made several attempts to contact you regarding your concern, as we are eager to resolve any issues you may have encountered. We value your feedback and want to ensure that your experience with us meets your expectations. Please check your email or feel free to reach out to us directly so we can address this matter promptly. Thank you for your patience and understanding.
Kind Regards
Labels International
Excellent quality and service :)
May 28, 2024
Exceptional Service
My recent experience with Labels International left me thoroughly impressed. Despite a minor hiccup with my order, their exceptional customer service team swiftly resolved the issue with understanding and proactivity. Their swift response and commitment to rectifying the situation exceeded my expectations. What truly distinguishes Labels International is their unwavering dedication to customer satisfaction, evident in every interaction. Their professionalism, attentive listening, and expert guidance ensured a solution that surpassed all expectations. I highly recommend Labels International for their outstanding service. They've earned my trust and loyalty, and I eagerly anticipate future collaborations. Thank you for your exceptional service!
March 25, 2024
Unprompted review
Great product
Great product, delivery well on time with a tight deadline.
Will definitely use again and highly recommended
May 7, 2024
Used wrong ink colour
April 15, 2024
Reply from Labels International
Hi Vernon,
We're sorry to hear about your experience and thank you for bringing this to our attention. Our customer service team has made several attempts to contact you regarding your concern, as we are eager to resolve any issues you may have encountered. We value your feedback and want to ensure that your experience with us meets your expectations. Please check your email or feel free to reach out to us directly so we can address this matter promptly. Thank you for your patience and understanding.
Kind Regards
Labels International
Worst Printing Experience
I have never experienced such a disappointing printing quality issue with any supplier before.
It is unfortunate that there is no option to upload images on Trustpilot while providing feedback.
The labels provided were completely different from the artwork proof. Despite checking the artwork proof at 400% zoom, there were no pixelation issues or blurry in the writing or solid colors. However, upon printing, I was shocked to find one of the letter was missed of one word with an extremely low printing quality, pixelated writing and colors, even in black writing. Upon raising a complaint, the response was even more surprising, with the explanation that " the print is made up of multiple dots which when zoomed in the dots can be seen clearer than the naked eye. Reviewing the printed labels at a normal distance which a customer would see the labels on a product, all text is legible and all symbols can be seen . Despite the message indicating excellent image quality during the artwork upload on their website, there were no such issues.
Also did not meet up their lead time.
I don't RECOMMEND to anyone ...
April 9, 2024
Unprompted review
Reply from Labels International
Hi Adeel,
Thank you for taking the time to share your feedback with us, although I'm sorry to hear about your disappointment with your recent experience.
Upon investigating your concerns, our team thoroughly inspected the labels and the files provided. It was determined that the labels were printed at the highest quality achievable from the JPEG files you uploaded. The website stating “excellent” refers to resolution and not the image context. We always recommend supplying vector formats to ensure optimal print quality.
Furthermore, the font used falls below our recommended minimum font size of 5pt, which will have contributed to the issue you encountered. It is always our recommendation to adhere to this minimum font size as it ensures clarity in the final print outcome. Our website also states that we highly recommend that customers print an actual-size proof of their labels before adding them to their cart, as the design on screen can appear many times larger than your labels are in real life.
In reference to the images you provided of the labels, these were zoomed in at a magnification of 400%. Given that we use CMYK digital printers, which produce prints composed of multiple dots, zooming in will reveal these dots. However, it is crucial to emphasise that when seen at a normal viewing distance, all text and symbols are legible and commercially acceptable, as confirmed by our quality assurance team.
Regarding the specific issue with the word "Skin" on one of the labels, our team conducted a thorough review and found that the print quality was within commercial standards. We advised you to inspect the full roll to determine the extent of the issue, but unfortunately you are yet to provide. Without knowing the quantity affected, we are unable to issue a reprint.
Regrettably, our current lead time did not meet our desired standard. Nonetheless, please note that our website specifies that while the majority of orders are fulfilled on time, the free delivery option you chose does not come with a guaranteed delivery date. For urgent orders, we recommend upgrading to a paid delivery if possible.
We understand you are frustrated with your experience. However, we can confirm that we have printed your labels exactly as you ordered them on our website and that the quality has been deemed as commercially acceptable. Therefore, we cannot accept responsibility for any perceived discrepancy in the labels.
At Labels International, we take the quality of our products seriously, and we are committed to delivering the best possible experience to our customers.
Kind Regards
Labels International
Problem with order quickly fixed
Placed an order for labels and unfortunately when we got them we realised the quantities were wrong and the quality of the labels were not good (ink marks, blue lines, 2 toned etc)
We raised this and immediately labels international got back to us and fixed the whole order for us; investigated the issues, sending us samples of the reprint and then once we approved them they sent us the correct order quantities via express delivery!
Really grateful how quick they got back to us and fixed the issues. Would use them again.
March 11, 2024
Great service and quality
Great service, badge was exactly as my design and top quality
March 12, 2024
Unprompted review
First labels very late and Not the…
First labels very late and Not the correct colour - green not brown - reordered a different type of label as compensation and still waiting - whole process so far has taken nearly 4 weeks - with no resolution or labels - my retailers now think my company is incompetent and I have product to be shipped that’s approaching sell by date. Disaster from day one.
February 12, 2024
Reply from Labels International
Hi Simon,
We sincerely apologise for the inconvenience you've experienced with your recent order, and we truly understand the frustration this situation has caused you. We want to assure you that we take your feedback seriously, and we are committed to resolving this issue promptly.
We've reviewed the details of your order, and it seems there were initial complications due to the colour of the labels. Unfortunately, identifying the source of such colour-related issues can be time-consuming, as we strive to rectify the problem before reprinting to prevent a recurrence. We acknowledge and sincerely apologise for our fault in this matter.
We understand that our initial attempts to rectify the situation, by going forward with a clear label instead, did not meet your expectations. Unfortunately, significant issues with our machinery meant our efforts to expedite the new labels on FastTrack was not possible and further delayed the process. We can now assure you that the new labels will be dispatched today, and we appreciate your patience as we worked diligently to resolve this matter to your satisfaction.
Kind Regards
Labels International
Very impressive service
Very impressive service, good value, and good communication.
I would've gone 5stars but there was a very subtle green-blue hue to what I hoped would be pure black and white stickers.
I'm sure in a bigger order, this could be rectified.
I'd still recommend Labels International.
February 2, 2024
Easy to use and helpful
The online label designer is very easy to use and telephone support to check details very helpful.
February 5, 2024
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