Laclosetdechanel Reviews 121

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the beautiful dresses and their excellent quality. People also appreciate the staff's helpfulness and the outstanding service provided, noting the constant communication and quick responses. However, some customers were dissatisfied with their orders, specifically regarding sizing issues. A few people reported that made-to-measure dresses were too long or too small, and some children's sizes were completely incorrect, requiring alterations despite being custom ordered.

What people talk about most

Product

Clients share positive opinions on product quality and versatility. Many customers praise the amazing quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing quality of... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their helpfulness and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fantastic help and service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I could give 6 stars, I would! The dresses were absolutely beautiful, and Chanel was incredible - she even helped me change colours at the last minute. All the girls felt so beautiful, and the dres... See more

Rated 5 out of 5 stars

Helpful from the very beginning! Had swatches ordered and advice off them for colourings to match flowers etc.. all sent very quickly. Dresses were perfect and fit everyone amazingly! Lovely material... See more

Rated 5 out of 5 stars

La closest were helpful from beginning to end, really simple to give them measurements and they all came and fit perfectly! Last minute we decided to get matching ties for groom and groomsmen and even... See more

Rated 5 out of 5 stars

The moment I decided to go with La Closet De Chanel, I knew I’d made the perfect choice. Constant communication, and check ins and when the dresses arrived I was just taken away by the quality of all... See more


Company details

  1. Wedding Service

Written by the company

La Closet De Chanel is a UK based Multi Award Winning Co Specialising in Multiway Dresses & Jumpsuits. Our collection is made to order meaning we can cater for all ages, shapes and sizes! The Perfect option for your Bridesmaids


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

After finding Chanel on Instagram I…

After finding Chanel on Instagram I knew her dresses were going to be perfect for my bridesmaids. The rose gold glitz was absolutely stunning and the girls had so many compliments on the wedding day.
Thank you so much

June 25, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you so much xx

Rated 5 out of 5 stars

Beautiful bridesmaid dresses

Beautiful bridesmaid dresses - so gorgeous!! Fit perfectly and delivered quickly. Highly recommend!

July 15, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you so much x

Rated 5 out of 5 stars

Thank you for my beautiful bridesmaids…

Thank you for my beautiful bridesmaids multi-way dresses they looked amazing
On the girls!
They were easy to adjust & to dress
Great idea to have tutorials to watch on Instagram.
Beautiful material!
They arrived on
Excellent customer service any queries answered
Thank you Chanel xxx

July 9, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you Laura x

Rated 5 out of 5 stars

Beautiful dresses, made my girls feel special

Bridesmaid dresses
I knew my colour scheme quite early on in the planning process and making sure my girls were all happy and feeling confident was super important to me so I knew I didn’t want them all just in the same dress as they are all so different but equally, didn’t want the hassle of having to look for 5 different dresses. So when I discovered @laclosetdechanel multi-ways I knew I was on to a winner. I ordered 5 colour swatches of the material and when I made my choice, my girls all measured their themselves and I sent these in to @laclosetdechanel, it was that simple. The nature of the dresses means you don’t need to be exact because the material is very forgiving and the best part is they don’t have any hems, meaning you can cut them if they arrive a little long (which I had to do to all of them, it was super easy). Initially I sent the girls loads of videos of all the different designs but they found it a little overwhelming, so I narrowed it down to 6 ways to wear the dress and we had trying on sessions so they could choose what they liked the best. It was such fun. The dresses didn’t crease all day and didn’t need to be steamed on the morning.
The service from @laclosetdechanel was absolutely spot on. Quick at replying to emails, happy to answer any questions and give advice on styles, I’m so pleased I found Chanel on Instagram and didn’t regret my choice for a second. Thank you Chanel to you and your team for making my beautiful dresses.

May 4, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you so much for your lovely review your words mean the world xxxx

Rated 5 out of 5 stars

The Perfect Dress

I cannot thank Chanel enough for these stunning dresses! All of my bridesmaids had just had their beautiful babies when planning the weddings so these were perfect for them and they all looked amazing. They were comfortable and fitted perfectly. The delivery and communication was spot on and efficient. I would highly recommend Laclosetdechanel! Thank you ! x

June 24, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you so much Zoe your words really mean the world xx

Rated 5 out of 5 stars

Absolutely beautifully made dresses

Absolutely beautifully made dresses. Incredible quality! My bridesmaids looked absolutely beautiful.
Communication was brilliant through and very helpful.
Thank you again x

June 4, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you Jessica xx

Rated 5 out of 5 stars

Simply stunning

Chanel was amazing from start to finish! I ordered her dresses for my bridesmaids quite far in advance as I knew they were exactly what I wanted! They fit my girls perfectly and they all felt so comfortable and relaxed in them, which is exactly what I wanted. The colour was gorgeous and so many people complimented on the day. If you’re looking for beautiful dresses that will make every single one of your bridesmaids feel comfortable and beautiful in their own skin, Chanel is your lady! Thank you so much for everything.

June 24, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you Lauren 🤍

Rated 5 out of 5 stars

Absolutely perfect in every way

My experience buying my dresses from Laclosetdechanel was so easy, and made this part of the wedding planning really easy.

I had seen Chanel’s dresses and fallen in love with them but was unsure on colours so I ordered a few swatches. Half way through the wedding planning I decided to change colours and Chanel sent me an updated swatch. The material of the dresses is so flattering and gorgeous. It was so easy for them to take measurements, and then find a style which suited their body shape the most. Everyone’s said how gorgeous the dresses are and not forgetting the ties, pocket square and matching bow tie for my little boy.

Thank you once again!

May 23, 2023
Unprompted review
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Reply from Laclosetdechanel

Awww thank you so much for your lovely words Steph x

Rated 5 out of 5 stars

Beautiful Bridesmaid Dresses

I am getting married in September 2023 and I cannot wait for my bridesmaids to wear the beautiful multi-way dresses! From the ordering process, to delivery, the customer service has been excellent. The quality of the dresses is amazing and they suit everyone’s shape and size and have left my girls feeling confident and excited to wear them! I would recommend to anyone! X

June 21, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you Hannah for your kind words xxx

Rated 5 out of 5 stars

Lovely company to deal with!!

I have placed a deposit for my bridesmaid dresses for my wedding in 2024. Chanel has been lovely to deal with - SO responsive and helpful! Can’t wait for the big day and to see my bridesmaids in the dresses ❤️ I will post another review after the wedding!

June 21, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you Lauren so kind of you xx

Rated 5 out of 5 stars

What beautiful dresses!

What beautiful dresses! Customer service is fantastic, Chanel is so helpful with any questions (I must have asked a fair few!). Dresses were beautiful, my bridesmaids looked stunning and they had so many compliments on them. They worked absolutely perfectly because everyone could have the style that suited them best meaning they were comfortable and confident on that day. Also, such a huge range of colour choice there is going to be something to suit your theme!
Would not hesitate to recommend these dresses to anyone. Thank you! X

May 27, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you so much Emily your words mean the world xx

Rated 5 out of 5 stars

Versatile and beautiful bridesmaids dresses

I got married on 20th June this year and I ordered 3 dark sage bridesmaids dresses, 1 tie and 6 pocket squares. The girls felt so comfortable in their dresses and we had so much fun working through the ‘how to style’ videos and seeing which style the girls felt most comfortable in.

Chanel communicated everything quickly and let me know throughout the process when the dresses would be made and delivered. I’d definitely recommend chanel to other brides

May 20, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you so much for your lovely words xx

Rated 5 out of 5 stars

Absolutely beautiful dresses

Absolutely beautiful dresses, ties and bow tie for my little boy. The service was great, the quality is excellent. Look so expensive for a very reasonable price. Can’t wait for the big day to see them being worn by my bridesmaids. Highly recommend xx

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Stunning dresses!

I ordered 5 dresses 2 years ago for my wedding last year!
Customer service was excellent!
I had so many questions and queries, Chanel was there to answer them straight away.

All my bridesmaids looked stunning in their amazing dresses!

Highly recommend!

April 12, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you so much Sherrie for your lovely words x

Rated 5 out of 5 stars

Exceptional products, exceptional service!

I ordered 5 multi-way dresses, 7 ties and a mini bow tie for our wedding last year. I chose La Closet de Chanel as I was struggling to find matching ties for multi-way dresses

Every step of the process was so easy and Chanel was the best, even when I wanted to add items and change my colour!

The items all arrived as ordered and were exactly as described, the quality is excellent and the how to videos were brilliant!

All of my bridesmaids looked wonderful and they all commented on how comfortable the dresses are!

I wouldn’t hesitate to recommend to any future brides and thank you so much Chanel!

September 22, 2022
Unprompted review
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Reply from Laclosetdechanel

Thank you so much Chloe your kind words mean the world xx

Rated 5 out of 5 stars

Beautiful dresses made to size for my…

Beautiful dresses made to size for my bridesmaids. Fantastic communication and very helpful as one of my bridesmaids was pregnant at the time of submitting the measurements. The material is very stretchy which is perfect for any shape and size. I just wish I had got my flower girls dresses from here aswell! My wedding day is at the end of July and can't wait to see my bridesmaids in them. Thank you so much to Chanel and her team xxx

June 20, 2023
Unprompted review
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Reply from Laclosetdechanel

Thank you so much heather x

Rated 5 out of 5 stars

Excellent brand!

I found La Closet de Chanel on social media when I was looking for my bridesmaids dresses back in 2020. I didn't want generic dresses as my bridesmaids are different sizes and wanted them to be comfortable. The multiway dresses were perfect for my girls!

From the first contact Chanel was so helpful, as I was struggling to pick which colours I wanted. She sent me some swatches and colour scheme ideas and I ended up having 4 dresses in different autumnal theme colours, with the tulle skirts. I also ended up getting the matching ties and pocket squares for the groomsmen from the same material as the dresses.

Everyone at the wedding loved the dresses/ties and the colours. I still get comments from people about them. My bridesmaids all loved the dresses too and found them comfortable to wear all day.

Since the wedding I worked with Chanel again last year and she has been so lovely every time!

I have also has the pleasure of wearing my own multiway dress from La Closet de Chanel recently, which I have to say was very comfortable! The dresses are of a very good quality, they're so easy to wear and there are so many styles you can choose from. Overall I think La Closet de Chanel is an excellent brand!

September 27, 2022
Unprompted review
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Reply from Laclosetdechanel

Thank you so much Dushy for your lovely words xx

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