Everything went wrong. The dress I received for my daughter's prom is totally different from what I ordered. How can they improve? By simply going out of business. They communicated well until I recei... See more
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This was the worse company I have ever ordered a dress from the dress was horrible and so ugly. The customer service is unprofessional they don’t give refunds please save yourself so time and money DO... See more
I loved the customer service, u got emails explaining what they needed and communicated with me about my sisters prom dress. I was expecting a different top design ( it looked a bit different from wha... See more
Ordered s red and gold prom dress to wear for my wedding and the picture was to die for. Received the dress and it was too big,color wasn't like the picture online. And the style definitely DID NOT LO... See more
Company details
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The latest prom dress is less than $100 you can buy, and top quality. LadyPromDress.com have thousands of different style prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise.
Contact info
United States
- ladypromdress.com
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BUYER BEWARE
BUYER BEWARE
BUYER BEWARE! I ordered a wedding dress from this website. I was sent a dress that did not match what I ordered and the materials could not be any cheaper. It is supposed to be white, but it has a purple tint to it, as if a black light was shining on it. I explained to the service representative that there was a mistake, sent them pictures comparing what I ordered and what I was sent. We went back and forth quite a few times over email and still no resolution. I was told that they would love to refund me $20 so I could keep the dress and sell it to someone else. I have requested a product return form twice and no reply. Upon further investigation of their website, I found multiple dresses with different product codes but the same exact pictures, and all at different prices. They are deceiving their customers. I will update my review if they decide to resolve this issue.
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