Lancashire Sports Repairs Reviews 

146
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of repairs, often noting that their items were restored to an "as new" condition or even better. Many people highlight the excellent workmanship and attention to detail, with some repairs being almost invisible. Reviewers also commend the professional and trustworthy service, expressing great satisfaction from start to finish. Consumers frequently recommend the company, stating they would not hesitate to use their services again for various outdoor gear repairs. Many appreciate the ability to extend the life of beloved or expensive items, avoiding the need to buy new ones, and trust the high standards of work.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality of repair... See more

Quality

Consumers find quality to be excellent, with many reviewers praising the high standard of repair work.... See more

Service

Reviewers highlight positive aspects of service, with many praising the high standard of repairs, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent my old goretex jacket to LSR for repair. Seam tapes had perished but otherwise jacket was serviceable. Very easy process to ship jacket to them. Came back restored and good as new, very neat job... See more

Rated 5 out of 5 stars

Had some Richa textile trousers that I've had years, and unfortunately the one leg got burnt against the exhaust, and since Richa discontinued this type of trouser, I needed somewhere to repair them... See more

Rated 5 out of 5 stars

My Seasalt go-to lightweight waterproof jacket was coming apart at the seams - at least the waterproof seams inside had parted company with the jacket around the neck and shoulders. I was quoted an am... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Lancashire Sports Repairs highly enough . My Trezeta boots required extensive repairs after 7 years wear . I tried to replace them with new ones but was unable to find any that were as... See more


Company details

  1. Hobbies & Crafts

Information provided by various external sources

The UK's leading repair specialist of outdoor gear. Walking, camping, climbing, outdoor clothing and footwear repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely excellent

LSR repaired my Marmot padded coat. They replaced a panel which had a 3 inch tear. The repair is excellent and the service was just great. We paid for the express service and the coat came back in a week. Cannot recommend highly enough.

December 9, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us with 5 stars. It's great to hear that you are pleased with our service and repair!

Rated 5 out of 5 stars

Simply brilliant workmanship!

I really thought I had destroyed my very expensive Klim goretex trousers when I ripped them right across the knee but the work of LSR is unbelievable - it is almost impossible to spot the repair and the goretex is still 100% waterproof.
I can not recommend the work of LSR highly enough.

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Good as new!

I have just received back my Seasalt coat which had a large rip on the sleeve. The repair is fantastic - it won’t be noticed and is waterproof. Thank you LSR. I am delighted that I don’t have to buy a new coat - it was only a few weeks old!

October 30, 2022
Unprompted review
Rated 5 out of 5 stars

excellent service

Sent a northface puffer jacket with a tear to the shoulder for repair and received it back today.
There was a two week turnaround and the jacket had come back looking absolutely perfect. No evidence at all that it had been damaged. Would highly recommend… Can’t thank you enough!

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing work

I’d sent my north face jacket that had a hole in an awkward place and I didn’t think anything could be done. But LSR managed to fix it and it looks brand new. I am so thankful I can finally wear it again.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

Warning on the economics of resoling…

Warning on the economics of resoling boots. LSR resoled a pair of my Scapa four season boots with lighter inferior vibram soles without my knowledge. They wore out in only eight months, whereas the original soles had lasted me 10 years and my walking habits haven't changed. It's not clear from LSR's website when they don't fit original soles. In my case the money would have been much better saved towards the next new pair.

September 7, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Dear Mr Rattray,

You emailed us with this complaint two days ago and I have explained that the soles for your boots were discontinued many years ago. We will always try and use the original soles where possible but in cases like this, the only option is to use a compatible unit. The sole unit we have fitted is lighter in weight due to its P/U midsole, it is not a lesser quality sole, we only use the very best sole units available to the market.

It appears from the pictures you sent that the soles are merely worn out (you have agreed they are) and that they are not faulty. You have had them for 9 months and stated you used them for 2 hours twice a week and also walking holidays where on one holiday you walked 10 miles a day for 6 days for a full 4 weeks holiday. It was only this morning that you supplied me with a rough mileage and you feel you have walked around 650 miles.

With this new information, I have now contacted both our supplier and Vibram for their comments. We have used hundreds of this sole unit over the years and have not had any complaints.
I emailed you at 11.52am to inform you of this.

You are already threatening legal action under the consumer rights act irrelevant of any offer from the suppliers and Vibram, and I am disappointed that you feel you need to leave such a bad review even though I am doing my upmost to try and sort your complaint out.

Regards
David Comer

Rated 5 out of 5 stars

I got my deerhunter Jacket back this…

I got my deerhunter Jacket back this morning from LSR repairs. And I am amazed with the work. You can't even see where the damage to the jacket was. Totally gobsmacked. I wish I could put a before and after photos up. Thanks David

September 3, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to hear that you are amazed with our repair.

Rated 5 out of 5 stars

Great quality repair

After some searching for someone to resole my Hanwag boots, I opted to send them off to LSR. Both the soles and mid soles had worn through on my boots.

The website gave a clear estimate of the time to return my boots and whilst it took around 13 weeks I knew this when I sent them off.

The sole and midsole was replaced and the boots still appear to be waterproof. They also look good as new.

Overall pleased with the repair.

July 31, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for giving us 5 stars and for your positive comments. We love to hear that you are pleased with our repair.

Rated 5 out of 5 stars

I sent my unworn Fjallraven down parka…

I sent my unworn Fjallraven down parka in for assessment and they said that it would be possible to have the bottom section removed and the drawstring refitted, the coat was far too long, they managed to do it! So happy! I can’t wait for the colder weather! They done an amazing job, really happy with it, another first class service from LSR, I’ll be back (again) ⭐️⭐️⭐️⭐️⭐️

July 28, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to hear that you are pleased with our alteration and we hope to be further help in the future.

Rated 5 out of 5 stars

Dont throw it away see what these guys can do to repair.

Fantastic repair and support and comunication. Highly recommend i struggled to find the repair to my tent it was so good. Price was really good as well.

July 23, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to hear that you are pleased with our repair and service.

Rated 5 out of 5 stars

10 stars if possible!!

what a brilliant job LSR did in repairing a tear to my Craghoppers waterproof jacket, it was well worth the wait. I will definitely recommend them.

July 7, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us and giving us 5 stars, this is very much appreciated. It's great to hear that you are pleased with our repair!

Rated 5 out of 5 stars

Zamberlan Boots

I had a pair of boots dating back 15 years that had travelled to Mt Everest and back with me, the sole fell apart on both boots due to age and hardcore use......... ( Oh yes I'm hardcore ) LSD repaired them for me and I have to say they are nearly as good as new I am so happy with what they have done - I am yet to try them but I'm sure they will be as good as they look - Long wait but well worth it ! 6 Stars from me LSD...!

June 29, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us so positively. I’m sorry for the long wait but it’s great to hear that you are pleased with your resole. Thanks again for the 5 star review!

Rated 5 out of 5 stars

The technicians at LSR, great service.

The technicians at LSR, repaired my La Sportiva Trango climbing boots and they are know like new!

From the first time I contacted them the service was excellent, advising me what repairs could be done, amazing service, the boots needed a new mid sole rebuild. Received the boots back by secure postage. The boots are good as new.

Would highly recommend this company.

May 16, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to give us 5 stars and for leaving such a positive review! We really appreciate your recommendation.

Rated 5 out of 5 stars

New soles

I was delighted with the quality of repair. It's definitely worth waiting a couple of months to get such a professional service. Highly recommend for resoling walking boots

May 4, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us so positively. It's great to hear that you are delighted with the quality of our repair and recommend us!

Rated 5 out of 5 stars

Grateful Thanks

Received my boots/shoes safely on Friday 14th Jan left as requested in the porch - I am thrilled with the work you have done - these articles of footwear have shared so much with me - thank you for returning them to almost full glory and you gave the boots a wax - thank you so much

February 13, 2022
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us and for giving us 5 stars. We love to hear that your are pleased with our repairs! Your thanks will be passed on our technician.

Rated 5 out of 5 stars

Rukka Nivala main zip

LSR repaired and replaced the main zip on my Rukka Nivala motorcycle jacket. It was still under warranty but would have to go back to the manufacturer in Finland, quoting a 12 week turn around

The zip that LSR put in was far superior to the standard zip being much heavier and waterproof. The jacket gets used all year round on active duty with North West Blood Bikes, so gets hammered.

LSR were exceptionally efficient turning it around quickly and the repair was much cheaper than I expected. The quality of work was outstanding

I can't rate them highly enough. First class :-)

December 3, 2021
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us and for leaving these very kind comments, this is much appreciated from all at LSR!

Rated 4 out of 5 stars

Pleased with the overall service

Pleased with the repair, cleaning and rewaterproofing to my Ronhill running jacket. Turnaround was slower than expected but this appears to be down to demand for the highly sought after service they provide. All communication was friendly and responded too very promptly. No problem at all recommending LSR and thank you for sorting out my much loved running jacket.

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

Super service

Super service. Boot lining had split. LSR said they could repair it but warned me the leather would not quite match. Also warned me there were alot of boots in front of mine for repair. But when I emailed a plea to have them back asap for a ‘just out of lockdown’ walking holiday, LSR got them back to me in three days. Repair is super; strong and in pale leather to match the lining. Great communication from all departments. Really impressed. Thanks LSR

April 17, 2021
Unprompted review
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Reply from Lancashire Sports Repairs

Hi Sally,
Thank you for this review. I am glad we could return them quickly for you.
Regards
David

Rated 5 out of 5 stars

Meindl boots repair

LSR agreed to try to repair my well loved and well worn MEINDL walking boots after Meindl said they couldn't do anything. They stitched them neatly and the repair is comfortable - no hard seam. They were back with me, re-waterproofed and with new innersoles as requested inside three weeks. Excellent service - I'll use again

April 14, 2021
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to leave such a positive review, this is greatly appreciated from all at LSR!

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