Lancashire Sports Repairs Reviews 

146
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of repairs, often noting that their items were restored to an "as new" condition or even better. Many people highlight the excellent workmanship and attention to detail, with some repairs being almost invisible. Reviewers also commend the professional and trustworthy service, expressing great satisfaction from start to finish. Consumers frequently recommend the company, stating they would not hesitate to use their services again for various outdoor gear repairs. Many appreciate the ability to extend the life of beloved or expensive items, avoiding the need to buy new ones, and trust the high standards of work.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality of repair... See more

Quality

Consumers find quality to be excellent, with many reviewers praising the high standard of repair work.... See more

Service

Reviewers highlight positive aspects of service, with many praising the high standard of repairs, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent my old goretex jacket to LSR for repair. Seam tapes had perished but otherwise jacket was serviceable. Very easy process to ship jacket to them. Came back restored and good as new, very neat job... See more

Rated 5 out of 5 stars

Had some Richa textile trousers that I've had years, and unfortunately the one leg got burnt against the exhaust, and since Richa discontinued this type of trouser, I needed somewhere to repair them... See more

Rated 5 out of 5 stars

My Seasalt go-to lightweight waterproof jacket was coming apart at the seams - at least the waterproof seams inside had parted company with the jacket around the neck and shoulders. I was quoted an am... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Lancashire Sports Repairs highly enough . My Trezeta boots required extensive repairs after 7 years wear . I tried to replace them with new ones but was unable to find any that were as... See more


Company details

  1. Hobbies & Crafts

Information provided by various external sources

The UK's leading repair specialist of outdoor gear. Walking, camping, climbing, outdoor clothing and footwear repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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No recent history of asking for reviews

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4.9

All reviews

(146)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb customer service - a timely high quality repair.

Just received my North Face 3 in 1 jacket back with the main zip replaced. Although I have had the jacket for a number of years now, it was in good condition apart from the zip failing. For less than a third of the price of a new coat, LSR have replaced the zip - and what a superb high quality job they have made: it's like new! ...And all done within 4 weeks from receipt of the jacket (when the original quote was 10-11 weeks). I am so pleased with the service provided by LSR and will certainly use them again and recommend them to others.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding work.

After another company had totally ruined my boots
My lowa gtx boots have come back like brand new wot a amazing job you have done had soles and bands done can't thank you enough
Please don't go anywhere else you won't be disappointed.

February 19, 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us, giving us 5 stars and sharing such positive comments. We love to hear that you are pleased with our repair!

Rated 5 out of 5 stars

Amazing repairs

Just received my boots back and can't believe how amazing they look. Two pairs of thoroughly trashed La Sportiva Nepals, totally resoled (including midsoles and crampon notches) and looking like they will now outlast me! Can't wait to get out on the mountain in them.

February 10, 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us and giving us 5 stars! We love to read that you are pleased with our repairs!

Rated 5 out of 5 stars

Exceptional service

Just got my very expensive Spyder ski jacket back from LSR after being repaired after a washing machine disaster (4 of the bonded pockets had become completely detached).
What a fabulous job they've done stitching them back in, the repairs are pretty much invisible!
Better still, the turnaround was much better than promised (12 days as opposed to 5 weeks) so I have it in time for my ski trip.
I cannot recommend LSR highly enough.

February 2, 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us and giving us 5 stars! We love to read your review and it's very much appreciated!

Rated 5 out of 5 stars

Restored my Down Coat

So upset when my favourite Eddie Bauer Down Coat was torn by my Son's puppy. Fortunately an internet search found LSR. Their entire service is outstanding, from the detailed information gathering, informative mails to keep me abreast of progress to the wonderful repair. I can't praise them enough. The repair is so neat that it's difficult to see. Amazing and very grateful.

December 15, 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us so positively and for giving us 5 stars. We love to hear this and really appreciate it. I will pass your comments onto our team.

Rated 5 out of 5 stars

Fantastic customer service and a good job done!

Thank you so much for mending my Alt Berg hiking boot so quickly and beautifully!
Your company definitely offer superb customer service and I am very impressed indeed. I am also impressed with how wonderfully you mended the boot, stitched and shipshape for more hikes and adventures, while I still can!
Thank you all again! I am a very happy customer.

December 8, 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thanks for taking the time to post this review, it really does mean a great deal to us! We are delighted that you are happy with your repair and wish you all the best on your adventures.

Lancashire Sports Repairs

Rated 5 out of 5 stars

Superb service

Superb service! I sent my Ilse Jacobsen raincoat to have its zip slider replaced. The whole process took 1 week and 2 days! This is a fashion rather than an outdoor/technical coat but they were happy to help. The cost was very reasonable- £26 including registered return postage. It is so good to know such a great company exists. It's so important to be able to get things repaired and not just throw away and buy new. I would recommend LSR highly! Great communication about the repair too. Thanks very much😊.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality of repair

Have used LSR for some time now to repair my Lowa Boots. I’ve two pairs and when one gets knackered get it repaired. They are the go to people for repairs as the other reviews show. Big thanks to them for their service.

September 11, 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us! Your comments are great to hear.
I will pass your thanks onto our technicians.

Rated 5 out of 5 stars

Amazing and unrivalled service from…

Amazing and unrivalled service from this company who resoled my Scarpa walking boots. They've been returned looking like new - and at no cost to me.
It's rare these days to get such a service whether you pay for it or not. I'm delighted, will use them again and will recommend without hesitation.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Berghaus Explorer Ridge Like New

Just received my Berghaus Explorer Ridge back from L.S.R, thrilled with the repair definitely worth the wait, I'll have no qualms sending in my second pair when I need them resoled, they look as good as new Thank You, great communication and a 1st class repair

May 4, 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for leaving this review. We really appreciate the 5 stars and we love to hear that you are pleased with our service.

Rated 5 out of 5 stars

I recently had my jacket cleaned and…

I recently had my jacket cleaned and reproof by LSR. The jacket is 11 to 12 years old and, although I had it cleaned locally, and have used waterproofing sprays on it, nothing seemed to really work. I sent it to LSR after a phone call. It was returned quite quickly to me and is now waterproof again. It also looks much cleaner, though not all the ingrained stains around the cuffs came out, as I was told they probably would not.nit is the second time I have used LSR. The first was a few years ago for a tent repair. If I had known how good the repair would be and how quickly it was returned to me, I would not have bought a new tent. I was booked in at a campsite and did not expect the tent would be back in time. However I sold the repaired tent, and, telling the buyer it had been repaired, I had to tell her where, as it was so good

March 1, 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us and for giving us 5 stars. We love to hear such positive feedback! Our technicians will be delighted to see your review.

Rated 5 out of 5 stars

Great job!

Just had my walking boots re-soled incl. mid-sole. Excellent job, returned in half the time they said, friendly service. Thanks guys!

March 17, 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us and giving us 5 stars. It's fantastic to hear that you are pleased with our repair as well as our service!

Rated 5 out of 5 stars

Highly recommended.

Highly recommended.
North Face jacket had barbed wire tear on sleeve which expertly repaired.
Good communication throughout process and friendly phone calls.
Thank you LSR

February 24, 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for giving us 5 stars and taking the time to leave this positive review regarding our customer service as well as our repair.

Rated 5 out of 5 stars

Brilliant service

I had a pair of Scarpa boots with the soles worn out. They were repaired as good as new with vibram soles and returned promptly. First class!

February 8, 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us so positively. Our technicians will be delighted to see this!

Rated 5 out of 5 stars

Tear on NF padded jacket…

My daughter ripped her Northface padded jacket on one of the back panels, LSR replaced the whole panel on the back, WOW!!! What an AMAZING job they have done, you can't even tell which panel has been replaced. Thank you so much. Highly recomended. 5 🌟

February 15, 2023
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to see that you are pleased with our repair!

Rated 5 out of 5 stars

Repair to North Face down jacket

My daughters North Face down jacket sustained a large rip to one of the arms. The repair LSR carried out is fantastic & virtually invisible! Their service was fantastic, seamless & much quicker than expected. Thank you!

February 2, 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us with 5 stars! It's great that you are pleased with our overall service and repair.

Rated 5 out of 5 stars

Goretex jacket repair

I sent a Goretex jacket with a ripped sleeve for repair. The repair was excellent and extremely neatly done.I was very impressed by the quality.

January 27, 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us and for giving us 5 stars, we really appreciate the feedback. It's great to hear such positive comments regarding our repair.

Rated 5 out of 5 stars

My 26 year old boots are as good as new

Before sending off my boots for repair I had a very helpful conversation with LSR about exactly what was required. I was told to expect they would not be ready for several weeks due to a high volume of work. LSR emailed when the boots were ready and sent them out on a date that suited me. They look as good as new and I am thrilled that a 26 year old pair of Lady Brashers will give me many more walking years of good service.

January 17, 2023
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for giving us 5 stars and leaving this review. It's great to hear that you are pleased with our service and repair.

Rated 5 out of 5 stars

Excellent service and a quality repair

Sent my Aku walking shoes to LSR to be re-soled. The customer service was excellent and the shoes were returned well within the time frame I had been advised. The quality of the repair appears excellent and my shoes look almost as good as new. I have worn them half a dozen times since they were repaired and they are going strong. A well worn pair of shoes have been given a new lease of life. Thank you.

October 23, 2022
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Our customer service team and technicians will love to hear your feedback. Thank you for taking the time to review us and for giving us 5 stars, this is very much appreciated.

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