Lancashire Sports Repairs Reviews 

146
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of repairs, often noting that their items were restored to an "as new" condition or even better. Many people highlight the excellent workmanship and attention to detail, with some repairs being almost invisible. Reviewers also commend the professional and trustworthy service, expressing great satisfaction from start to finish. Consumers frequently recommend the company, stating they would not hesitate to use their services again for various outdoor gear repairs. Many appreciate the ability to extend the life of beloved or expensive items, avoiding the need to buy new ones, and trust the high standards of work.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality of repair... See more

Quality

Consumers find quality to be excellent, with many reviewers praising the high standard of repair work.... See more

Service

Reviewers highlight positive aspects of service, with many praising the high standard of repairs, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent my old goretex jacket to LSR for repair. Seam tapes had perished but otherwise jacket was serviceable. Very easy process to ship jacket to them. Came back restored and good as new, very neat job... See more

Rated 5 out of 5 stars

Had some Richa textile trousers that I've had years, and unfortunately the one leg got burnt against the exhaust, and since Richa discontinued this type of trouser, I needed somewhere to repair them... See more

Rated 5 out of 5 stars

My Seasalt go-to lightweight waterproof jacket was coming apart at the seams - at least the waterproof seams inside had parted company with the jacket around the neck and shoulders. I was quoted an am... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Lancashire Sports Repairs highly enough . My Trezeta boots required extensive repairs after 7 years wear . I tried to replace them with new ones but was unable to find any that were as... See more


Company details

  1. Hobbies & Crafts

Information provided by various external sources

The UK's leading repair specialist of outdoor gear. Walking, camping, climbing, outdoor clothing and footwear repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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1-star

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4.9

All reviews

(146)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Really fantastic customer service

Really fantastic customer service - super helpful on the phone & turned around the resoling of my 24-year-old Scarpa boots in super quick time with their express service. Great quality of repair

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Repaired a pair of Hanwang hiking boots…

Repaired a pair of Hanwang hiking boots that survived India / Pakistan and Thailand. Replaced inner and outer soles, the boots now look the same as when they were bought. Paid for the quick turnaround. Highly recommended and will definitely use again.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Goretex Pros!

Absolutely brilliant repair done on an Arc’teryx Theta AR Goretex pro jacket with loads of life left in it, but failed taped seams.

They also fixed a poorly done historic repair on the cuffs, again, a top job.

Turn around was about six weeks, as I was informed it would be.

Great communication, great service, and highly recommended.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Very impressed with repairs

This is the second time I've used you to repair my boots and each time I've been impressed, both with the quality of workmanship and with communication and speed of turnaround.
The repair is better than the original!
I shall be using you again and highly recommend you.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

You can trust this company with your alterations

I bought some brand new Picture ski trousers from Ellis Brigham, however they were far too long so the lady in Ellis Brigham recommended this company for the alterations. I didn't just want them taken up from the bottom as they had some lovely detail across the hem, so this company took the extra length out of the middle of the leg. The result is fantastic! You can't tell at all. The trousers even had a 'pully' system in the leg (allowing you to pull them up when you aren't wearing your ski boots) and this company were even able to save that feature. I travelled 2 hours across the Pennines to take them in personally. They were so good when I visited and took the time to allow me to try them on etc. They posted them back to me to save me another 4 hour trip. Fantastic service and highly recommended.

November 12, 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Our team has loved reading your review and we really appreciate you taking the time to give us feedback as well as rate us with 5 stars! We are delighted to hear you are pleased with our service as well as the alteration we carried out.

Rated 5 out of 5 stars

Brilliant

Had my Hanwag leather walking boots resoled this week with the express service.
Absolutely brilliant service.
Posted on Monday back with me on Thursday. Worth every penny, and I don’t have to break in new boots.

November 7, 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us with 5 stars! Our team are delighted to read your feedback.

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service from Lancashire Sport Repairs. The repairs were carried out to the highest of standards. I can wholeheartedly recommend LSR to anyone. Superb company and employees.

November 4, 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us so positively regarding our repair standard and customer service!

Rated 5 out of 5 stars

Worth every penny

Very pleasant and efficient to deal with. They washed two down sleeping bags, one not washed since new in 1978 and the other since new in 2004. Came back quickly and results were amazing! Smell gone and the loft in the down was restored to original spec. Not cheap but worth every penny.

September 20, 2024
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for leaving us feedback and rating us with 5 stars! It's great to hear that you are pleased with our service.

Rated 5 out of 5 stars

Excellent service

I was told by a Cobbler in Settle that my 10 year old Meindl walking boots were beyond repair.
I was about to put them in a Cotswolds re-cycling bin when a salesman told me about LSR.
My boots are now re-soled, as good as new and still fit perfectly, all at a fraction of the cost of a new pair.
Great customer service.

August 6, 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us and sharing your feedback, we very much appreciate it!

Rated 5 out of 5 stars

LSR above and beyond customer service & Friendly, polite, helpful staff

Contacted Lancashire sports repairs over a broken tent pole I had for a Coleman tent. I left it a bit late to get fixed, so I called them to see if they’d be able to fix it, and supply a couple of spare sections by a certain date if we dropped off/collected. The guy on the phone was very friendly, and helpful. When we arrived, the man in the office was so lovely. Very welcoming and accommodating. Absolutely phenomenal service, went above and beyond for us. Customer service is second to none, I can’t praise this company enough. Any issues in the future with the tent, this will definitely be our first point of call. Thanks so much!

July 15, 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us with 5 stars. Such positive feedback regarding our service is very pleasing to read! If you have any questions regarding the tent please do not hesitate to contact us.

Rated 5 out of 5 stars

Fantastic service & the highest…

Fantastic service & the highest possible quality of repair... THANK YOU LSR!!! 🎉 Highly recommend 😎👍

July 10, 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for your 5 star review! We love to read that you are pleased with our repair and overall service.

Rated 5 out of 5 stars

Exceptional service

Exceptional service, I needed a set of replacement poles for a Coleman tent.
I called to enquire about availability and was advised that they would call me when they received a delivery from Coleman.
As promised someone called back and I ordered the item.
24 hours later the poles were delivered to my home.
The service from LSR was at all times friendly, courteous and efficient and I will most certainly use them again and would definitely recommend anyone who values good traditional customer service to support this company.

May 9, 2024
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for your 5 star review! We really appreciate such positive feedback regarding our customer service. I hope your poles serve you well.

Rated 5 out of 5 stars

Great value repair service

Good quality repairs made to an Arc’Teryx hardshell at far less cost than replacing an otherwise perfectly serviceable coat. More sustainable solution too and very happy with the service from LSR again.

May 7, 2024
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

This is great to read! Thank you for your comments and your 5 star rating! It's good to be more sustainable and try to consider our environment whenever possible!

Rated 5 out of 5 stars

Very Happy Biker!

I just had the main zip on my Goretex motorcycle jacket replaced by this company, and have to say that their workmanship, and service, was 1st rate. The zip, IMHO, actually looks better than the original. Their communication was excellent, pricing was better than fair, and turn around time was better than expected. I will definitely be using them for my future repair needs and would have no hesitation in recommending them to others.

April 29, 2024
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for taking the time to review us with 5 stars. We love to hear that you are pleased with our repair and overall service!

Rated 5 out of 5 stars

Double the life of your shoes

Lancashire Sports Repairs put a new sole on old walking shoes and I now have new walking shoes. A lovely job , done to time and cost. Thanks.

April 20, 2024
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for your comments and for giving us 5 stars. We love to hear that you are pleased with our repair.

Rated 5 out of 5 stars

Brilliant service

Managed to make a hole in my expensive Paramo waterproof so contacted LSR for help. Really simple process and I was kept up to date with what was happening.
Used the on-line system to book the repair in and printed off the post label provided and sent it off. Got an email confirming receipt, followed quickly by a phone call to discuss the repair, arrange payment and time frame.
Received my repaired jacket yesterday, 2 weeks earlier than expected (also received an email to say it was on its way). The repair is fabulous, and practically invisible.
I definitely recommend LSR and will use them again if I need to. Many thanks.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

I called in today & had the tab…

I called in today & had the tab replaced on my rukka jacket. I spoke to a member of staff who was very friendly and helpful. He took my jacket into the workshop & less than 10 minutes later, a young lady handed over my jacket saying "all fixed"
Brillant service and customer first spot on.
Highly recommend these guys & gals.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing job

LSR have done an amazing job stitching my Lightwave rucsac where the glued seams had come undone. All the staff were very helpful and it cost a fraction of the replacement cost. I'm so grateful to them for saving gear, preventing waste and so looking after our beautiful planet.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Wouldn’t have believed possible

Just a quick review to say how much we appreciate the amazing repair of my son’s Supreme puffer down jacket. I wouldn’t have believed this was possible.

The process has been completely straightforward, efficient, and without fuss. Great value for money too for what has been achieved saving me hundreds of pounds!

Thank you so much.

February 28, 2024
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Hello,

Thanks for taking the time to leave this review, it really does mean a great deal to us.

If anything goes wrong in the future, you know where to find us.

All the best,
LSR

Rated 5 out of 5 stars

Yeti re rand

I recently contacted Lancashire Sports Repairs regarding re randing of my ageing Berghaus Yeti gaiters. Parcelled them up and into the post, recorded next day delivery.
Two days later received a phone call and arranged payment,and was given an estimated completion date. The repair work was carried out and returned via FedEx approximate 4 weeks before the estimated return date.
The new rands appear to be better quality than the originals, possibly Berghaus have changed the design slightly over the years. The quality of the work first class and I wouldn't hesitate to use the company again in the future.
Thankyou LSR.

February 16, 2024
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for taking the time to review us and giving us 5 stars. We love to hear such positive feedback. I will pass your thanks onto our technicians.

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