Lancashire Sports Repairs Reviews 

146
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for their exceptional repair services, restoring worn-out items to a like-new condition. Many people highlight the high quality of workmanship, with repairs often described as invisible and very durable. Reviewers appreciate the professional approach and the excellent standard of service provided. Consumers frequently recommend the company for outdoor gear repairs, noting their ability to save beloved items from being discarded. People are impressed by the company's ability to handle complex repairs, making expensive coats and boots usable again. The overall consensus points to a highly reliable and skilled service that customers trust.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing delight and satisfaction... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent workmanship and high... See more

Service

Consumers find service to be positive, with many reviewers highly recommending the company for its excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent my old goretex jacket to LSR for repair. Seam tapes had perished but otherwise jacket was serviceable. Very easy process to ship jacket to them. Came back restored and good as new, very neat job... See more

Rated 5 out of 5 stars

Had some Richa textile trousers that I've had years, and unfortunately the one leg got burnt against the exhaust, and since Richa discontinued this type of trouser, I needed somewhere to repair them... See more

Rated 5 out of 5 stars

My Seasalt go-to lightweight waterproof jacket was coming apart at the seams - at least the waterproof seams inside had parted company with the jacket around the neck and shoulders. I was quoted an am... See more

Company replied

Rated 5 out of 5 stars

Sent worn out walking shoes for resole. Information on website excellent and very helpful suggestions about the repair from LSR by email before I sent the shoes. I've just received my repaired shoes a... See more


Company details

  1. Hobbies & Crafts

Information provided by various external sources

The UK's leading repair specialist of outdoor gear. Walking, camping, climbing, outdoor clothing and footwear repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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No recent history of asking for reviews

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4.9

All reviews

(146)

27 reviews in the last 12 months

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Rated 5 out of 5 stars
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you so much for your kind words! We're delighted to hear that our repair to your La Sportiva boots is excellent. It's our goal to deliver the best possible service and knowing we hit the mark means the world to us. Thanks again for your support. Here's to many more miles of enjoyment!

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Fixed my trusted Gore Tex jacket in no time and to the highest standard. Will definitely use them again.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Repairs and Waterproof Performance – Highly Recommended! 🙂

I sent my Mountain Equipment Kongur jacket to Lancashire Sports Repairs for a full seam re-tape, new Velcro cuff tabs, and a full reproof.

On the outward journey the jacket went AWOL with FedEx (my choice of courier and not LSR’s fault – choose your courier carefully, people!), but it eventually made it to them. Once it arrived, I got a call from LSR to say they could do all the work requested, but after inspecting it they explained the jacket only needed the top half re-taping. That honesty saved me some money, which I really appreciated.

The total turnaround was about six weeks, and the jacket was returned via DHL on a next day delivery – DHL performed much better than FedEx! Communication throughout was excellent, with updates at every stage.

The workmanship was second to none. If you didn’t know what work had been carried out, you’d never know – and to be honest, even knowing what they’ve done, I still can’t tell.

The weekend after getting it back, I tested it properly on Dartmoor in five hours of torrential, on a Mountain Leader navigation weekend in horizontal wind blown rain – and the waterproof jacket was just that: waterproof. Thanks LSR!

A trustworthy, professional company that takes real pride in their work. I wouldn’t hesitate to use them again (in fact I need to as the leggings now need their attention too!) or recommend them to anyone needing outdoor kit repairs.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Damaged and burned Richa textile trousers

Had some Richa textile trousers that I've had years, and unfortunately the one leg got burnt against the exhaust, and since Richa discontinued this type of trouser, I needed somewhere to repair them.
Took them to LSR, and they completely repaired them to a standard, you'd never know of any damage or repair at all.
Fantastic job, well done, and have recommended them to all my biker buddies.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent restoration of my old boots.

I cannot praise Lancashire Sports Repairs highly enough . My Trezeta boots required extensive repairs after 7 years wear . I tried to replace them with new ones but was unable to find any that were as comfortable as my old boots. They required new soles, eyelet repairs, new linings plus a patch to mend a hole in the leather . I was warned that the repairs may take several weeks but it was well worth the wait. The repairs look really good and after several months of walking in them they appear to be very durable. Thank you so much Lancashire sports repairs.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service at amazing speed

Needed to send 2 sets of poles for repair. Sent up to them on the Monday with delivery Tuesday and was called at 9:30am on the Wednesday to say repairs were done.

The repairs cost less than I expected them to be and the poles were shipped and back with me by the Thursday.

Great service and great repairs. Highly recommend these guys for any repair needs with your camping gear.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with re-sole of my Scarpa boots

I've just received my trusty 12 year old Scarpa SL boots back from LSR after a resole. You clearly have some talented people on the team as the overall result is amazing, the new sole blends perfectly into the original boot. Looking forward to getting many more years' use out of them now. Took approx 3 months all in, but this was made clear when ordering so was fine with me.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Berghaus walking boots

The soles on my old pair of Berghaus walking boots had worn down over time. I sent them off to LSR at the beginning of February; they were returned with replacement Vibram soles within 6 weeks (better than the expected timeframe).
Excellent repair, the boots are good for many years of continued use.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Jacket sent for repair. Received back, repaired, within 3 days (including posting both ways). Amazing service.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Boot Repair – Quality Workmanship & Service

I sent my over 10-year-old Helly Hansen boots for repair after the soles had worn down. Unfortunately, Helly Hansen doesn’t offer a repair service and only suggested buying a new pair. I wanted to extend the life of my boots instead of replacing them, and I’m glad I found this company!

They replaced the outer sole unit with a Vibram sole (£70 per pair) and also had to re-adhere both midsoles (£15 per pair). The return postage was £9, bringing the total cost to £94—a fair price for excellent craftsmanship.

The quality of work is outstanding. The boots feel solid, the new soles have given them a fresh lease of life, and the repair has been done to a high standard. The service was professional, efficient, and friendly, and I couldn’t be happier with the result.

If you have a well-loved pair of boots that need new soles, I highly recommend their services. Great workmanship and great service!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

What stars the people at Lancashire…

What stars the people at Lancashire sports repair are!! I nearly bought new boots, then decided against it as I love my boots! They returned today, fabulously resoled. They stayed in touch and replied quickly to my messages.
I can while heartedly recommend them!!

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic support and customer service

Fantastic support and customer service.
A huge thank you on behalf of Fochabers Scout Troop for the repairs that you recently carried out on our Hike Tent inners. We are absolutely delighted with the service you gave and the repairs are fantastic. You would never know the repairs had been carried out. Furthermore as a charity we only have limited funds and found your pricing at a suitable level to allow us to repair tents that would have cost almost £1000 to replace.

February 3, 2025
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for taking the time to review us with 5 stars Simon. We love to read such positive feedback regarding our repairs and overall service!

Rated 5 out of 5 stars

Superb service

My husband’s Spyder ski jacket came out of the wash with 4 of the pockets totally unglued. LSR repaired the jacket at a very reasonable price. The quality of the repair was great and the jacket was returned very promptly - we paid for express delivery which guarantees 1 week turnaround but it was returned much more quickly than that.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent service

An excellent service! Repaired my non-waxed but waterproof Barbour coat and returned it within the week (paid extra for express service). I'm very pleased and would recommend.

January 30, 2025
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for reviewing us with 5 stars! We are delighted to read that you are very pleased with our repair and overall service.

Rated 5 out of 5 stars

Repair Torn Sleeve

I recently had a NZ Macpac jacket repaired by LSR and what a fantastic service from beginning to end. I have just received the jacket and the repair to the sleeve is immaculate, you would think fairies had worked on it overnight. Absolutely superb and thank you SO much. Very easy to make the initial order online, contacted by LSR re price and estimate re return date. Excellent service and updates from Fed-ex. Absolutely fab, pity LSR doesn’t run the NHS.

January 16, 2025
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for reviewing us so positively and giving us 5 stars! We put a significant amount of time and effort into our customer service and website order form as well as our repairs so it is great to read that you are pleased with our overall service!

Rated 5 out of 5 stars

Excellent replacement zips on two occasions. Highly recommended

I have just received my coat back after using this company for the second time and I can’t recommend them highly enough. On both occasions they have fitted new zips to down filled jackets (Montane and Mountain Equipment)- the results are excellent and will allow me to continue wearing these coats for years to come. Much better value than buying new (often inferior) replacements. Excellent communication and good value imho. Thank you 🙂

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

A godsend. Have used them for years when required, and they have always provided a faultless service. This time it was a jacket and a rucksack. The jacket was torn in a number of places but came back with none of the repairs even visible. Rucksack the same. Would definitely recommend them to others.

December 16, 2024
Unprompted review

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