LANDBAY Reviews 613

I am grateful that Landbay helped me complete 2 remortgages totalling £1.7m for my Limited COmpany clients on a MUFB and HMO.

Great work Landbay! in my opinion you are one of the few lenders that will lend against the increased value of a residential property after light refurbishments have been undertaken and without any fuss! The client is also a first time landlord! Thanks to all your team - from the Development Manger to the underwriter's and finally the completion team!

Great service as usual from Landbay. Underwriters are super quick to respond and you know what you need to supply to get an offer and completion. And it always helps when you have the best BDM around when things don’t go to plan!

This was the first time I have keyed a case to Landbay but most certainly not my last. Really liked that after the document submission the underwriter contacted me directly to discuss the case and with the requirements he stipulated I have been able to get the case to offer very quickly. FANTASTIC SERVICE and PLEASURE TO DEAL AS SO EASY

As a broker I use many lenders and I recent used Landbay for the first time and I was very impressed with their willingness to lend and help get the application through. Would definitely use them again and recommend to everyone.

first time using landbay. i selected their AVM product. monday submitted the app, one enquiry email and same day the offer was issued. impressed is an understatement.

Fantastic BDM!

Simone was absolutely brilliant throughout the process. Without her, my client would have likely pulled out of the application entirely. I can’t speak highly enough of her dedication and support.

Client needed mortgage to pay off his bridging to exit and their AVM and processing timescale really helped to exit and saves money

Thank you

Extraordinary Collette (underwriter)
I am so pleased we had Collette to be our underwriter on this case.
We had to apply for several offer extensions and unexpected delays with legals and HMO licence.
Collette was superb and put up with the changes and always keen on helping us out.
Offers were extended and rates changed with ease.
I would say without doubt, that having direct access to an underwriter (a great one!) gives us brokers more clarity/transparency during the transaction.
Thank you so much 😉

Good experiance dealing with LandBay. Excellent system overall, slightly let down by using BTLhub but overall a smooth process and useful to have direct contact with the underwriters.

Easy to understand application process and good communication during the underwriting.

Application process smooth, had an excellent underwriter in Chris who was clear and transparent in what was required. Even though the lending amount changed during the process, this was conveyed clearly and concisely in a manner which made it easy for us to explain to the clients

Great service as always from the Landbay team.

Smooth process. Effective communication with Underwriter to get all issues resolved and get the case to offer.

Excellent underwriting

We submitted 10 applications for a single site, having been advised to submit a test case which went to offer successfully. We proceeded to submit 9 others, some were accepted by the original valuer and others which were panelled out to an alternative surveyor. We ended up with NO CASES being accepted and the ones that had gone to offer were withdrawn. Received not very honest opinion from the Head of Underwriting, to be honest he did not come across as being honest or upfront and even admitted to an error and then denied there was an error in the process, most importantly a client out of pocket to the tune of £8,000 based on valuation and application fee's (which we were assured we'd get half the application fee's back purely based on the number of cases placed)... still waiting for them to pick up on this ! I would only reluctantly consider placing cases in the future to Landbay, as a last resort type situation as I am really disappointed as to how they have acted. Avoid where you can !

personal phone call from the u/w explaining all docs needed to progress the case. really easy system to use. clear website, user friendly. great bdm i can always call and disccuss.

Constant, timely communication was great. Dawn, the underwriter, has been brilliant and my thanks go to her for being available to talk to and responding quickly to any questions or queries I had.