Lanewoodsjewelry Reviews 94

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the products, frequently describing them as beautiful, stunning, and exceeding expectations in terms of brilliance and clarity. Many people praise the high quality and solid craftsmanship of the jewelry, noting that the items are well-made and have a luxurious feel. Reviewers also appreciate the attention to detail and the smooth transaction process. However, some customers were dissatisfied with specific issues, such as a prong breaking off a ring or a stone falling out within a few months of purchase. A few other people also felt that the product received did not match the description, citing discrepancies in carat size or the material of the ring.

What people talk about most

Product

People report positive experiences with product quality. Many customers express delight with the beauty and... See more

Quality

Users describe positive interactions with quality, frequently praising the amazing quality, flawless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received my first order with Lane Woods Jewelry and I loved my piece. The style and sparkle is definitely noticeable and the price was just right. The website was easy to order and user friendly. Th... See more

Rated 5 out of 5 stars

Gorgeous! I purchased a 2-carat, 2-ct, Square Princess Cut Staircase Promise Engagement Wedding Moissanite Ring in White Gold. I was a little skeptical about the beauty of the moissanite diamond. Howe... See more

Rated 5 out of 5 stars

I purchased a 2ct pear cut ring and not long after one of the prongs broke off. I contacted the company and they were quick to make it right, covered with warranty, I sent the ring back and received a... See more

Rated 5 out of 5 stars

This brand has been one of the greatest to work with out of my last nearly 10 years on Instagram. The photos DO NOT lie, what you see is what you get. They are extremely attentive and professional.... See more


Company details

  1. Jewelry Store

Written by the company

Founded in 2016, Lane Woods Jewelry set out with a passion for exceptional craftsmanship and a mission to make high-quality jewelry accessible to all. We’ve redefined fine jewelry by blending unparalleled artistry with a commitment to sustainability. Using lab-grown moissanite and recycled metals, we craft ethically sourced pieces that celebrate individuality, emotion, and timeless elegance. At Lane Woods, we prioritize convenience and a stress-free shopping experience. We are always available to you with expert support via live chat and email. Our jewelry experts do not take commissions, ensuring that every recommendation is focused on finding you the perfect piece of jewelry. Our fine jewelry selection is unparalleled – we have hundreds of options for you to choose from. Each engagement ring and fine jewelry piece is made by skilled artisans to ensure quality and beauty. We also offer a 30-day return and exchange policy and a best price guarantee, so you can shop with confidence knowing you are getting the best value. Lane Woods jewelry is our pursuit and persistence of beauty, and we hope that they will accompany you through every important moment.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really really like what they do

I really really like what they do! When we are talking about quality-wise then I highly doubt that anyone can ever beat theirs but innovative designs are what makes them better then everyone else in this field!

September 3, 2023
Unprompted review
Rated 5 out of 5 stars

I've been coming back here

I've been coming back here over and over again. Their jewelry is out of this world and I have received many compliments throughout the past year. Somehow people really seem to like their products and so do I.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

The only thing complicated

The only thing complicated buying from here was the selection process because they just have that many things I wanted! Love their rings and necklaces and will be definitely be back next month once more.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

This company deserves a lot of credit

This company deserves a lot of credit. They have a stellar reputation amongst many and for a good reason. The orders are on time and the shipping is secure. If you tell them that the items is as a gift, they will include a beautiful box as well. Satisfied every time!

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

Top-notch quality and the delivery

Top-notch quality and the delivery was so fast that I thought it was an expedited shipping (I guess I got a free upgrade). I love everything they sell, the collections are well-thought out and pleasant by all means. Thank you

September 3, 2023
Unprompted review
Rated 5 out of 5 stars

The service has been damn near perfect

The service has been damn near perfect. Everything from order till delivery was smooth and well-planned. All orders were tracked and I was aware of it at all times. They really took good care of their customers and I shall be back very soon.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

The entire experience has been great

The entire experience has been great. I love how their site is built, it's easy and convenient to find what you need and the photos are spot on. The delivery was quick and discreet. Happy that they took the effort to make sure that it gets delivered safely.

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

The jewelry is just awesome

The jewelry is just awesome! We are very happy with our purchase and will definitely be coming back for more. Their support is also very easy to talk to and helped us to choose the perfect necklace.

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

I have now ordered on 3 separate…

I have now ordered on 3 separate occasions to get a ring of a Certain size
Each time the rings have been wrong
The wording on the description is misleading!
They ask you to return which is impossible
I have asked for a pick up for the incorrect size ring
But please beware when ordering as this company make things very awkward to return and ask you to
Re order which I foolishly did

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Moissanite necklace

I ordered a beautiful Moissanite necklace for my wife and she is loving it! The shipping was quick and discreet and we are satisfied!

Thank you

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Really unique

There are different things I have wanted to buy from here for a long time but so far I've got a wedding ring for my wife that looks amazing! I will definitely be back very soon. Many thanks!

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful pieces

Absolutely beautiful pieces for insanely low prices! This is my second order now and they were on time as always. The ring fits perfectly and is stunning. Thanks again.

August 6, 2023
Unprompted review
Rated 5 out of 5 stars

Found a very unique promise ring

Found a very unique promise ring that I have never seen before and the price was really good too so decided to move forward.. less than a week later and my order has just arrived and I am over the moon! The photos really don't do justice how good the jewelry really looks. Simply amazing!

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with my order

Very happy with my order! Already made my second purchase as we have an upcoming birthday and this will be the perfect addition in my wife's collection.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

The jewelry looks fine

The jewelry looks fine! Put my order in on a Monday morning and the shipment arrived on the following Wednesday (I am located in the US) so all in all a very good experience. Definitely will be back for more.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

I’m surprised at the reviews because…

I’m surprised at the reviews because when I ordered my ring, it cost £217 and it was very similar to the image shown. The diamond was bulkier so it sticks out a bit more than I would like it to but the band is definitely Stirling silver (I’m allergic to all other metals apart from gold and silver) and the shine of the stone is magnificent. People have always complimented it. The stone and the metal is exactly as I first received it over a year ago. Perfect! Yes the delivery took a while but that was okay.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

I am a little shocked and sad by the…

I am a little shocked and sad by the experiences that everyone had. I have ordered from them a couple of times and have had great customer service and the jewelry is exactly what they (well almost. the center stone of the ring was a lot bigger and the descriptions aren't super clear on size of center stone) I ordered my first ring and was kept updated on where we were on the order. when I received it the center stone was bigger than what I thought and wanted. I contacted them and they were great to work with!! I ordered another ring and sent the other one back and got a full refund. Due to the cost of the ring I wasn't expecting something from a high end jewelry store and maybe that is where my review is different. The stones are beautiful and always stays clear even if I don't clean it often, the metal has not changed color or changed my skin color. The only issue after a year and a half of wearing it on a daily basis is that the stone is coming slightly loose. definitely expected! My sister also ordered from them after my experience and absolutely loves hers as well.

August 3, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look