Laser Clinics UK - Basingstoke Reviews 46

TrustScore 4.5 out of 5

4.5

27 Mayfair House, Town Centre, Basingstoke, RG21 7JY Basingstoke, GB


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Rated 1 out of 5 stars

Really disgusting service from Alice in Basingstoke Branch. Cancelled my appointment and booked someone else in. Made 60 mile round trip. A young girl was even ruder. Blond young girl, really shouldn’... See more

Company replied

Rated 5 out of 5 stars

Today was my first session, Lovely Aimee was punctual and professional with my appointment. She had prepared the room in advance so everything was ready for me to relax.she’s so caring and hard-workin... See more

Company replied

Rated 5 out of 5 stars

My experience was very enjoyable, the laser hair removal has worked really well, i am not shaving a lot at all in between sessions and only have 3 very fine hairs if i do. The ladies are always very k... See more

Company replied

Rated 5 out of 5 stars

Great service, lovely ladies who are all very kind and welcoming. Chatting and making me feel at ease. Suited treatment to my needs. Definitely recommend.

Company replied


Company details

  1. Skin Care Clinic

Written by the company

At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk


Contact info

  • 27 Mayfair House, Town Centre, Basingstoke, RG21 7JY, Basingstoke, United Kingdom

  • 1256 831280

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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1-star

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Rated 1 out of 5 stars

Really disgusting service from Alice in…

Really disgusting service from Alice in Basingstoke Branch. Cancelled my appointment and booked someone else in. Made 60 mile round trip. A young girl was even ruder. Blond young girl, really shouldn’t be the face of your clinic. Appalling service from the Basingstoke Branch. Do not entertain and go somewhere professional.

April 7, 2026
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great service

Great service, lovely ladies who are all very kind and welcoming. Chatting and making me feel at ease. Suited treatment to my needs. Definitely recommend.

January 30, 2026
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

We’re so happy to hear that you had such a positive experience and felt welcomed and at ease during your visit. It’s wonderful to know the team tailored the treatment to your needs and made you feel comfortable throughout. Thank you for your kind recommendation and lovely feedback!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Friendly and relaxing clinic

I found each therapist I have had treating me, knowledgeable of treatment, products and aftercare.
They’re helpful and friendly. A relaxed atmosphere.

February 17, 2026
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

We’re so pleased to hear that you’ve found our therapists knowledgeable and helpful throughout your treatments. It’s wonderful to know you enjoy the friendly, relaxed atmosphere during your visits. Thank you for your kind feedback, we truly appreciate it!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great service staff are very welcoming…

Great service staff are very welcoming and knowledgeable

February 14, 2026
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

We’re so pleased to hear that you received great service and found our team welcoming and knowledgeable. Thank you for taking the time to share your feedback, we truly appreciate it!

Best wishes,
Team LCUK

Rated 4 out of 5 stars

Today's booking at hair Laser been…

Today's booking at hair Laser been okay, the lady covered all the areas and properly, but not everyone is doing so...

February 9, 2026
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to share your feedback with us. We’re pleased to hear that your recent laser appointment went well and that you felt your treatment was carried out thoroughly.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Today was my first session

Today was my first session, Lovely Aimee was punctual and professional with my appointment. She had prepared the room in advance so everything was ready for me to relax.she’s so caring and hard-working, Highly recommend this dedicated beautiful Aimee. Thankyou so much for best service and love….

February 8, 2026
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

We’re so happy to hear that you had such a lovely first session. It’s wonderful to know you felt well looked after from the moment you arrived. Thank you for your kind recommendation and your lovely feedback, we truly appreciate it!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great experience at the Basingstoke…

Great experience at the Basingstoke clinic. Staff are lovely and punctual. Pleased with my experience so far

February 6, 2026
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

We're happy to hear that you had such a great experience at our clinic with our staff. Thank you for your kind words!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Laser hair removal

My experience was very enjoyable, the laser hair removal has worked really well, i am not shaving a lot at all in between sessions and only have 3 very fine hairs if i do. The ladies are always very kind, friendly and considerate and give you a minute to get yourself ready.

February 2, 2026
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

We’re so happy to hear that you’re enjoying your laser hair removal treatments and seeing such great results. It’s wonderful to know that our team has made you feel comfortable with their kind, friendly, and considerate care throughout your sessions. Thank you for taking the time to share your positive experience.

Best Wishes
Team LCUK

Rated 5 out of 5 stars

Amazing staff

Amazing staff, really friendly and helpful

January 16, 2026
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

The lady was so nice and kind

The lady was so nice and kind

January 4, 2026
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 4 out of 5 stars

very easy

very easy, convenient and friendly

December 19, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again soon in clinic.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Brilliant

Brilliant. Very professional, clean, friendly service. Excellent results. Im really impressed!

December 19, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 4 out of 5 stars

Platinum Hydra facial …

I enjoyed the treatment & my skin feels good from the platinum hydra facial

October 6, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great service

Great service!
My hair laser treatment worked amazingly!
Staff are always very friendly and professional!

November 20, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I love Laser clinic Basingstoke’s the…

I love Laser clinic Basingstoke’s the staff are very friendly and funny , I have always been nervous but they always assure me I’m safe and talk to me making me feel comfortable. Janet is really lovely and funny lady I feel comfortable doing my treatments with her and Holly too I don’t like changes everytime as I feel uncomfortable but all staff have been very helpful and I’m seeing a huge change and the guy I’m seeing also says my legs feel so smooth and he he loves legs lol I also wanted to say Janet is excellent and the qr wide takes me to the site but I don’t see your name :( maybe I’ll try again tomorrow and give call

October 22, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I felt more relaxed today

I felt more relaxed today, and therapist was very thorough which I appreciated.

October 12, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

lovely staff

September 17, 2025
Laser Clinics UK - Basingstoke logo

Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great experience.

Great experience.

July 24, 2025
Laser Clinics UK - Basingstoke logo

Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I was quite skeptical for a long time…

I was quite skeptical for a long time about the science behind laser hair removal. I didn’t want to commit to a method that could make me dependent or come with unwanted side effects. However, after speaking with the highly knowledgeable practitioners at this clinic, my perspective began to shift. I had clear expectations about how the process should be handled, and to their credit, they truly listened and respected my concerns.

They guided me patiently, and I was impressed by how understanding and accommodating they were. Once I began the treatments, I started to notice a positive response from my body—and not having to constantly worry about my under arm hair has been such a freeing and empowering change. I love being able to wake up and feel confident, even without any sleeves!

While the clinic itself has a more clinical, minimal look and could benefit from a bit more warmth or femininity in its design, the staff more than make up for it. They are genuinely kind, committed to their work, and operate with a high level of professionalism. I now feel I am in truly safe hands, and am so grateful that they have been so attentive to my needs.

Thank you to the team for making this such a positive journey!

July 3, 2025
Laser Clinics UK - Basingstoke logo

Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

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