Laser Clinics UK - Basingstoke Reviews 46

TrustScore 4.5 out of 5

4.5

27 Mayfair House, Town Centre, Basingstoke, RG21 7JY Basingstoke, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Really disgusting service from Alice in Basingstoke Branch. Cancelled my appointment and booked someone else in. Made 60 mile round trip. A young girl was even ruder. Blond young girl, really shouldn’... See more

Company replied

Rated 5 out of 5 stars

Today was my first session, Lovely Aimee was punctual and professional with my appointment. She had prepared the room in advance so everything was ready for me to relax.she’s so caring and hard-workin... See more

Company replied

Rated 5 out of 5 stars

My experience was very enjoyable, the laser hair removal has worked really well, i am not shaving a lot at all in between sessions and only have 3 very fine hairs if i do. The ladies are always very k... See more

Company replied

Rated 5 out of 5 stars

Great service, lovely ladies who are all very kind and welcoming. Chatting and making me feel at ease. Suited treatment to my needs. Definitely recommend.

Company replied


Company details

  1. Skin Care Clinic

Written by the company

At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk


Contact info

  • 27 Mayfair House, Town Centre, Basingstoke, RG21 7JY, Basingstoke, United Kingdom

  • 1256 831280

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 5 out of 5 stars

Recommend for genderqueer peeps

I have been doing laser hair removal treatment with laser clinics UK for about 2 years now and the results speak for themselves. The areas I have had done for the whole time period have basically no hair left and the areas started more recently are almost at that point. The prices that were charged for the treatments I have done are simply unbeatable by any other provider on the market, these guys are definitely the kings in value. Staff are pleasant and helpful and are very knowledgeable on the process and can adapt to your individual needs. With all that said, they are very strict on their 48hr cancellation policy and you only get one mistep, not annually, but perpetually, so you must ensure that when you book appointments that you certain that you will make them, or else be sure to cancel before the 48hr deadline. They will make exceptions in exceptional circumstances, but this rule is generally pretty firm. Otherwise, brilliant service and would recommend to any genderqueer people who may desire their services.

July 19, 2025
Laser Clinics UK - Basingstoke logo

Reply from Laser Clinics UK - Basingstoke

Hi Lily,

Thank you for taking the time to leave a review - we're so glad you're enjoying your results!

Our 48-hour cancellation policy is in place to help manage our schedule and ensure availability for all clients, as late changes are difficult to accommodate. We understand emergencies happen, and while the policy is standard, we always aim to be fair.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Friendly staff

Friendly staff, lovely clean environment

July 16, 2025
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Friendly relaxed approach with no…

Friendly relaxed approach with no awkwardness about carrying out laser treatment on a male.

May 27, 2025
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we look forward to seeing you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Absolutely brilliant results top class…

Absolutely brilliant results top class for a friendly staff

May 30, 2025
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we look forward to seeing you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I love Laser Clinics…

I love having treatments with Laser Clinics as the treatments improve my skin condition. All the staffs are very friendly & helpful.

July 19, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we hope to see you again soon!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

i have had a really great experience…

i have had a really great experience with the laser clinic. they have all been so nice and always make me feel welcome.

July 17, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we're so glad you've enjoyed your experience with us and hope to see you again soon!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Basingstoke laser Centre

Staff are always friendly and professional, Nice and clean environment. Advise and information about treatments is superb. I'm pleased with the results and aftercare

July 3, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we are thrilled to hear you've enjoyed your experience with us.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Good for laser

Thorough with laser treatment

May 23, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great service

Great service, nice staff at Basingstoke branch, highly recommend

May 16, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we will pass this onto the brilliant team at Basingstoke!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Laser

Brilliant service, great results!

May 16, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review!

Best wishes,
Team LCUK

Rated 4 out of 5 stars

The staff are friendly and make you…

The staff are friendly and make you feel so comfortable during sessions

April 25, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Hi Amelia,

Thank you for taking the time to leave a review!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Have been several times and always been…

Have been several times and always been friendly and reliable. Would recommend

April 25, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Hi Ben,

Thank you for taking the time to leave a review!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

The therapists are really professional…

The therapists are really professional and efficient, I'm getting great results from the laser hair removal treatment.

April 25, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Hi Sarah,

Thank you for taking the time to leave a review - we're thrilled to hear you're enjoying your results!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

laser clinics basingstoke

I’ve had many laser sessions here and they have all gone so well!! everyone who works there is super lovely and i would deffo recommend!

April 22, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Hi Ruby,

Thank you for taking the time to leave a review - we're thrilled to hear you're enjoying your results!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great hair removal for back hair and…

Great hair removal for back hair and stomach and always friendly service.

April 21, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we're thrilled to hear you're enjoying your results! We will pass this onto the wonderful team at Basingstoke.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Staff are so lovely and friendly

Staff are so lovely and friendly. Holly has been doing my laser for a while, always does a fab job. Highly recommend this clinic 😊

April 18, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we're thrilled to hear you're enjoying your results! We will pass this onto Holly and the wonderful team at Basingstoke.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I highly recommend this clinic

I highly recommend this clinic! The staff is friendly and always provides the best advice

March 21, 2025
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to leave a review - we will pass this onto the wonderful team at Basingstoke.

Best wishes,
Team LCUK

Rated 1 out of 5 stars

Avoid them or you will regret it

Please read this if you want laser hair removal.
Do not be fooled by their small prices compared to others, like I was fooled, because you will end up paying more in the end and without any result.
I has 13 sessions with them. On the website it says you have to have between 6-14 sessions for 70%-95% hair reduction. They apparently used wrong settings along the way on me because their laser seems to be fine (as other specialists say) and all my hair is back, I am not even close to 70%.
I have nothing special, believe me. I raised the question about this to them , they suggested I need 20 sessions :D funny enough I already wasted my time and a lot of money for some air I would say. Just imagine how much money ...
DO not go to them, pay for 8 expensive sessions instead of 14 useless...it will be cheaper.
If you decide to go with them, in the end you will remember this comment as I remember comments on google saying about 10 sessions.
Overall the staff is nice but it ends up so many people seeing you naked as there is not only one person doing the sessions for you.

October 15, 2024
Unprompted review
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Reply from Laser Clinics UK - Basingstoke

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

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