Really disgusting service from Alice in Basingstoke Branch. Cancelled my appointment and booked someone else in. Made 60 mile round trip. A young girl was even ruder. Blond young girl, really shouldn’... See more
Company replied
Location
Switch location27 Mayfair House, Town Centre, Basingstoke, RG21 7JY Basingstoke, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wonderful Staff, Quick and effective service, treated well and very Trans Friendly, easily talked about issues with medication and treatment and talked it through staff all seemed very knowledgeable.
Today was my first session, Lovely Aimee was punctual and professional with my appointment. She had prepared the room in advance so everything was ready for me to relax.she’s so caring and hard-workin... See more
Company replied
My experience was very enjoyable, the laser hair removal has worked really well, i am not shaving a lot at all in between sessions and only have 3 very fine hairs if i do. The ladies are always very k... See more
Company replied
Company details
Written by the company
At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk
Contact info
27 Mayfair House, Town Centre, Basingstoke, RG21 7JY, Basingstoke, United Kingdom
- 1256 831280
4.5
Excellent
47 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid them or you will regret it
Please read this if you want laser hair removal.
Do not be fooled by their small prices compared to others, like I was fooled, because you will end up paying more in the end and without any result.
I has 13 sessions with them. On the website it says you have to have between 6-14 sessions for 70%-95% hair reduction. They apparently used wrong settings along the way on me because their laser seems to be fine (as other specialists say) and all my hair is back, I am not even close to 70%.
I have nothing special, believe me. I raised the question about this to them , they suggested I need 20 sessions :D funny enough I already wasted my time and a lot of money for some air I would say. Just imagine how much money ...
DO not go to them, pay for 8 expensive sessions instead of 14 useless...it will be cheaper.
If you decide to go with them, in the end you will remember this comment as I remember comments on google saying about 10 sessions.
Overall the staff is nice but it ends up so many people seeing you naked as there is not only one person doing the sessions for you.
October 15, 2024
Unprompted review
Reply from Laser Clinics UK - Basingstoke
Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.
Best wishes,
Team LCUK
Great service and treatment
Great service and treatment. Highly recommend
October 21, 2024
Unprompted review
Reply from Laser Clinics UK - Basingstoke
Thank you for taking the time to leave a review Amy!
Best wishes,
Team LCUK
Outstanding treatments and aftercare
Outstanding treatments and aftercare. Lovely professional team.
October 3, 2024
Unprompted review
Reply from Laser Clinics UK - Basingstoke
Hi Julie,
Thank you for taking the time to leave a review and for your kind words. We will pass this onto the lovely team at Basingstoke!
Best wishes,
Team LCUK
Staff made you feel really comfortable
Staff made you feel really comfortable
June 13, 2024
Unprompted review
Reply from Laser Clinics UK - Basingstoke
Thank you for taking the time to leave a review. We will pass this onto the lovely team at Basingstoke!
Best wishes,
Team LCUK
Amazing results and lovely staff!
Always such a good experience as Laser Clinics Basingstoke! Have laser hair removal there the girls are fabulous. They are professional and friendly and I have amazing results so far! Recommend if anyone wants somewhere good for laser hair removal!
August 6, 2024
Unprompted review
Reply from Laser Clinics UK - Basingstoke
Hi Lily,
Thank you for taking the time to leave a review. We look forward to seeing you again soon!
Best wishes,
Team LCUK
Amazing Service and great results
Amazing Service and great results, would highly recommend!
August 31, 2024
Unprompted review
Reply from Laser Clinics UK - Basingstoke
Hi Caroline,
Thank you for taking the time to leave a review. We look forward to seeing you again soon!
Best wishes,
Team LCUK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.