Latin Routes Reviews 343

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is the 2nd trip we have booked with Latin Routes and I'm so pleased we used them again. We had already chosen the route (Argentina, Chile, Bolivia and Peru, 3 week trip) we wanted to take when w... See more

Rated 5 out of 5 stars

Excellent company to deal with. Good communication. Holiday well planned supported by a very informative App. Went to South America, through Chile, Bolivia and Peru plus Amazon experience, just under... See more

Rated 5 out of 5 stars

Kevin Marsh our contact proved to be extremely helpful arranging our itinerary, and even more so when we experienced a family bereavement two weeks before we were due to go. Nothing seemed to be to... See more

Rated 5 out of 5 stars

Everything worked like clockwork, meaning that there was no stress and we were able to sit back and enjoy the trip. Paul's suggestions on itinery turned out to be fabulous too and really added to our... See more

Company details

  1. Tour Operator

Written by the company

Latin Routes is an award-winning UK tour operator, offering Truly Individual Holidays to Latin America. Every holiday is designed around you and includes the places you want to see and the things that are important to you. Our Travel Specialists know our destinations inside out, from first-hand travel experience and years of expertise. They are on hand to help you plan the best itinerary, manage all of the arrangements and ensure you have the very best time while you are away. Our holidays are ATOL-protected for your peace of mind.

Latin Routes

Written by the company

Opening Hours

Call one of our friendly Travel Specialists

Mon - Thu: 9am - 7pm, Fri: 9am - 6pm, Sat: 9am - 6pm

Contact info

4.8

Excellent

TrustScore 5 out of 5

343 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

A personalised trip to Peru

The personalised itinerary was excellent and the local reps and guides were all very efficient.
The accommodation was always first class.
Would definitely recommend.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great organisation, highly recommend Latin Routes

This is the 2nd trip we have booked with Latin Routes and I'm so pleased we used them again. We had already chosen the route (Argentina, Chile, Bolivia and Peru, 3 week trip) we wanted to take when we contacted them, Kevin then offered some other great options and gave great advice. Our trip was excellent, the agents they use in South America are all first rate, our guides were fantastic and we had excellent centrally located accommodation. If we visit South America again, we will definitely use Latin Routes and highly recommend them.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Well organised

Well organised, good communication through the app, and great to be met at the airport and whisked to your hotel
Guides were good

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

They listen

I went to Latin Routes not quite knowing where I wanted to go, except that it must be to Latin America. Kevin and I discussed options, and he came up with several lovely ideas but we eventually settled on my dream place, Chile and the Atacama Desert. The itinerary was exactly as I envisaged it, the accommodation and trips brilliant. Unfortunately, I had to back out at that stage. However, circumstances changed and I returned. Jenna picked up the baton and based on Kevin's earlier work, produced the ideal itinerary, date and cost. The incredible patience, friendliness, professionalism and understanding of both Kevin and Jenna was second to none. I heartily recommend Latin Routes

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Everything worked like clockwork

Everything worked like clockwork, meaning that there was no stress and we were able to sit back and enjoy the trip. Paul's suggestions on itinery turned out to be fabulous too and really added to our experience. If you are looking to travel to South America, talk to Latin Routes.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Holiday in Chile.

Kevin Marsh our contact proved to be extremely helpful arranging our itinerary, and even more so when we experienced a family bereavement two weeks before we were due to go. Nothing seemed to be too much trouble.
The holiday was brilliant and the guides and the weather were exceptional.
Passport Control at Santiago is not good. It is under staffed even when several planes land at similar times.
We had to wait two hours. There is a separate area for elderly, disabled parents with small children and pregnant women.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Latin Routes - Second To None!

Latin Routes, and their travel adviser Kevin, provided a consultative, informed and intelligent service, when we were preparing the itinerary for a 6 week South America trip, that sold their company to us. We engaged them to deliver what was a bespoke 6 week dream holiday in Chile (including Easter Island) , Bolivia and Peru and I am not exaggerating when I say that they met, and in most cases exceeded, our very high expectations. Their customer service, and that of their local partners, was second to none. The holiday was the best one we’ve ever been on and while you might find a cheaper service provider, I doubt you will find a better one. Thank you Latin Routes and thank you to excellent local service providers too!

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Special holiday in Chile.

LR organised a special holiday for us in Chile - They understood our requirements well and put together an excellent schedule of travel, accommodation and excursions which gave us an outstanding experience.

March 7, 2026
Unprompted review
Latin Routes logo

Reply from Latin Routes

Thank you very much for taking the time to review your trip with us, and we are very pleased to read that everything went so well and you had such a great time in Chile. The Latin Routes Team

Rated 1 out of 5 stars

When you have a problem your on your…

When you have a problem your on your own, when 28 days of 32 day trip had issues, 3 months on nothing has been done, even though spoken at length with directors, please look on you tube for some of the many videos, it was worse than some monty python farce day after day.
Update, Your reply is an absolute lie you have never ever contacted me, when on my trip or the following 3 months, this is only contact in third party terms i have ever received.

December 16, 2025
Unprompted review
Latin Routes logo

Reply from Latin Routes

Thank you for sharing your feedback. We’re very sorry to hear that your trip didn’t meet the expectations you had, and we appreciate you taking the time to explain your concerns.
We understand that you felt unsupported during your experience, and we take comments like this seriously. Our team have been in contact with you and your travel agent on multiple occasions both during your trip and on your return, and we remain committed to reviewing the details so we can fully understand what happened from your perspective. We want to make sure all information is properly reviewed and that communication remains clear.
Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

Top class service

Giuliano planed an incredible 40 plus day South American itinerary for us.
And even when the unexpected happen we felt very supported.

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

A great mexican holiday.....

We have travelled twice now with Latin Routes and have been really impressed by their attention to detail in their tailoring the holidays to our requirements. In Mexico recently the partner agency they worked with was superb, and everything (road and air transfers, tours and particularly the quality of the guides) was impressively organised. Highly recommended!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

A fabulous experience

This was my first experience with Latin Routes. Paul Mason listened carefully to what I was hoping to see in Argentina and Chile, and also to my needs as a single traveller. As a result, developing the itinerary went well. The hotels were in good locations and the excursions interesting. I saw some amazing sights - Iguazu Falls, the tours north of Salta and the lakes in Chile/Argentina were highlights. The communication with the local agents was good and I never felt isolated. I would definitely recommend Latin Routes and travel with them again.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with.

Excellent company to deal with. Good communication. Holiday well planned supported by a very informative App. Went to South America, through Chile, Bolivia and Peru plus Amazon experience, just under 4 weeks. 8 flights, 3 trains, 2 buses, private guides and transfers as well, many hotels. All went to plan and luggage always where it should be. Used Michele for booking. Recommended

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

A brilliant holiday in Peru

The planning of our holiday made sure that we increased our exposure to higher attitudes gradually. It also ensured that we saw everything we wanted to in Peru. The hotel choices were very good and the local guides and drivers were excellent.

September 12, 2025
Unprompted review

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