Latin Routes Reviews 

345
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

An excellent holiday. Well organised and delivered by Latin Routes and partners. All went to plan and there was active communication throughout about pick up times, guide info etc. Accommodation was v... See more

Rated 5 out of 5 stars

Excellent company to deal with. Good communication. Holiday well planned supported by a very informative App. Went to South America, through Chile, Bolivia and Peru plus Amazon experience, just under... See more

Rated 5 out of 5 stars

Kevin Marsh our contact proved to be extremely helpful arranging our itinerary, and even more so when we experienced a family bereavement two weeks before we were due to go. Nothing seemed to be to... See more

Rated 5 out of 5 stars

This is the 2nd trip we have booked with Latin Routes and I'm so pleased we used them again. We had already chosen the route (Argentina, Chile, Bolivia and Peru, 3 week trip) we wanted to take when w... See more

Company details

  1. Tour Operator

Written by the company

Latin Routes is an award-winning UK tour operator, offering Truly Individual Holidays to Latin America. Every holiday is designed around you and includes the places you want to see and the things that are important to you. Our Travel Specialists know our destinations inside out, from first-hand travel experience and years of expertise. They are on hand to help you plan the best itinerary, manage all of the arrangements and ensure you have the very best time while you are away. Our holidays are ATOL-protected for your peace of mind.

Latin Routes

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Mon - Thu: 9am - 7pm, Fri: 9am - 6pm, Sat: 9am - 6pm

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4.8

Excellent

TrustScore 5 out of 5

345 reviews

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4.8

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(345)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Tour Company EVER

Latin routes listen to the customer. The tour is a perfect match to my requirements. Everything works, all the support one needs without being crowded in anyway.
The guides are very well informed and the La Pinta is a well oiled machine, exceptionally well run. The manager - Edwin - actually has a degree in Tour Management.
A faultless holiday that exceeded all my wishes.

April 25, 2024
Unprompted review
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Reply from Latin Routes

Dear John Little,

Thank you so much for your kind 5-star review. We're thrilled to hear you enjoyed your trip to the Galapagos. We hope you will book your next Latin America adventure with us soon!

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

I have just booked 2 groups of clients…

I have just booked 2 groups of clients on wonderful trips to South America featuring the Lares Trek and Machu Picchu . Both groups will have private tours and guides and are extremely detailed trips with up to 11 hotels and 9 flights , one being a months trip. My expert was Alex Wessley he has been fantastic his knowledge and client support has been simply excellent nothing has been too much trouble for him . I feel totally confident that my clients will have wonderful experiences and lifelong memories on their bespoke trips to South America next year . Thank you Alex .
Emma Blissful Escapes Travel . Aughton West Lancs .

April 12, 2024
Unprompted review
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Reply from Latin Routes

Dear Emma,

Thank you so much for such a great review!

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Great service

Great holiday to Costa Rica. All tours and transfers undertaken professionally and all hotels we stayed in were perfect. Michelle at Latin Routes was very patient and helpful in putting together our trip which was undertaken at fairly short notice. Would use Latin Routes again.

March 21, 2024
Unprompted review
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Reply from Latin Routes

Dear SM,

Thank you so much for taking time to leave us a 5-star review, we greatly appreciate it, and we're thrilled that you enjoyed your holiday to Costa Rica!

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

This is an excellent company

This is an excellent company
I worked with Paul M who was very knowledgeable and patient putting together an itinerary . No pressure selling like some other companies in this sector I know and he was genuinely interested in ensuring I got what I wanted from my holiday
Definitely recommend them for South America trips

March 21, 2024
Unprompted review
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Reply from Latin Routes

Thank you for your kind 5-star review, John.

Best regards.
The Latin Routes team

Rated 5 out of 5 stars

The best tour company !

I have used many tour companies over 50 years to travel the world. Latin Routes is the best. My itinerary and dates were complex involving a month's round the world trip via Chile, North Island New Zealand and Brisbane returning via Dubai. This involved 3 airlines and a detailed programme to my specification in Chile including Santiago and internal flights to the Atacama Desert. This trip was designed with the help of Julia Ross who is brilliant. I started planning this trip when I was in France but communication with Julia was fast and efficient. The trip all went according to plan with no problems. When I return to Latin America it will be with Latin Routes - hopefully with Julia Ross as the Travel Specialist !

February 12, 2024
Unprompted review
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Reply from Latin Routes

Dear Ian,

Thank you so much for taking the time to write us such a wonderful review. We're delighted your trip was a success, and that you had an amazing time. We look forward to your next booking with us.

Best regards,
The Latin Routes team.

Rated 5 out of 5 stars

Helpful and reassuring organisation meant our holiday was a great experience

Feeling confident before we went that we would have help if we needed it! Julia was a reassuring presence and answered all our questions, helping to arrange a really exciting itinerary and making some changes to arrangements due to the political situation at the time We had some excellent local guides who really enhanced our experience. The places we went to were even more impressive than we'd hoped!

January 13, 2024
Unprompted review
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Reply from Latin Routes

Dear Janet,

Thank you so much for your kind words. We are delighted to hear your trip to Ecuador and Peru went well, and that Julia was helpful throughout the process, we have passed on your kind comments.

We look forward to you booking again with us!

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Amazing Peru Adventure

Latin Routes arranged a great Peru trip for me. Everything was well organized and on time - I never had to follow up for any information or for any pickup - everything was always on time. The app is very useful to have the information on hand. The local guides/drivers were all great and I had a worry-free amazing trip. Thank you Julia for arranging the trip!

December 13, 2023
Unprompted review
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Reply from Latin Routes

Dear Pallavita,

Thank you for your 5-star review! It means a lot to us that you enjoyed your trip to Peru, and that it was perfectly organised!

Please don't hesitate to get in touch for your next booking!

Best regards,
The Latin Routes Team

Rated 5 out of 5 stars

An amazing trip!

Our requirements were “outside the normal parameters” with some items being booked ourselves and Latin Routes (& Michelle particularly) was amazing at accommodating us.

Everything went amazingly well. We had some really amazing guides (especially Juan Manuel). Our transfers always arrived on time and gave us an extra level of comfort.

Peru was an amazing experience and their help in arranging made it come to fruition. I never would have been able to manage it all so last minute without them!

December 14, 2023
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Reply from Latin Routes

Dear Beth,

Thank you so much for your kind 5-star review, we're thrilled your trip to Peru was an amazing experience and handled expertly by Michelle.

We look forward to your next booking with us.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Excellent South America trip

Sarah at Latin Routes arranged our 3-week honeymoon in Ecuador (Galapagos), Chile and Bolivia. We had an amazing trip and everything they organised went perfectly. We were thankful for the city breaks and all the little tips/suggestions they provided. We had no hiccups and all the local guides/taxis/tours were excellent. Thank you for a lifetime of memories.

December 3, 2023
Unprompted review
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Reply from Latin Routes

Dear Ankit,

Thank you so much for this 5-star review! We're thrilled to read about your incredible honeymoon trip to Latin America and glad Sarah provided an amazing service to you. Many congratulations on your marriage!

Best regards
The Latin Routes team.

Rated 5 out of 5 stars

Making memories

When we started looking to organise our trip to Argentina, it was a little overwhelming. Latin Routes popped up and we sent an inquiry, we were immediately contacted by Charlie Mason and he was invaluable throughout the whole process. He tailored our trip to what we wanted and organised everything from start to finish. I can’t recommend Latin Routes highly enough. It made a dream holiday more memorable!

November 11, 2023
Unprompted review
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Reply from Latin Routes

Dear Valerie,

Many thanks for such a wonderful 5-star review, we're so happy we could create your dream holiday, and we look forward to your next booking with us!

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

We would highly recommend Latin Routes for a holiday of a life time

We have just returned after the full 30 days of travel in South America and by far the highlights were the 19 day tour with Latin Routes in Peru. From the moment we arrived in Peru to being guided to the security gate at the airport on departure we felt totally looked after by your agents and guides. The communication each day by WhatsApp during the full 19 days was outstanding and at no time we were unsure of arrangements. At all times we felt safe and secure and were confident in the arrangements by the teams in Peru.

All the guides were excellent and the quality of the transport was of the highest standard. All vehicles were virtually brand new. During the tour there were many small touches that we noticed that made you feel valued and special. The quality of all the accommodation was very good and would not have wanted to make any changes.

In summary it is hard to find anything to improve that would have made our tour any better and appreciate the guidance and planning by Latin Routes to make this a memorable tour. The selection of itinerary clearly benefitted from local experience and feedback from others which would be very difficult to be able to reproduce without the experience and expertise at Latin Routes.

Thank you Latin Routes for the guidance to take the train from Puno to Cusco which was a fantastic experience and something we did not expect to have enjoyed so much. It was a fantastic day we will never forget.

We would highly recommend Latin Routes and would always use them again if we return to South America. This experience was a holiday of a life time.

November 2, 2023
Unprompted review
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Reply from Latin Routes

Dear Ian,

Thank you so much for leaving us such a wonderful review - we're thrilled you enjoyed your time travelling around South America, and that the Peru section of your trip was so great!

We look forward to you booking with us again soon.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Latin Routes made our holiday a dream come true - exceptional service - highly recommend

Latin Routes made our dream holiday of a lifetime exceptional and a dream come true. It’s hard to put into words just how wonderful our holiday was.

We found Latin Routes by chance on the internet when looking for a specialist South American travel agent. From the moment we picked up the phone their service exceeded every expectation. We wanted a holiday of a lifetime to Peru and Rio de Janeiro and we truly experienced far more that we had hoped or dreamed of.

The hotels they chose were absolutely the right choice for us. They listened to what we wanted and chose the hotels that matched us and our personalities perfectly.

Any worries and concerns were listened to. Having never been to South America, no question was too small to answer. For example, they put together an itinerary that provided the best way of managing any possibility of altitude sickness. They provided a packing list, and their knowledge and advice was invaluable.

Latin Routes suggestions for tours meant we didn’t miss out on anything and they thought of tours we wouldn’t have and these were a great addition. The partners they used in Peru were outstanding, we felt safe all the time. Their 24 hour response service was so reassuring and they were so responsive when we contacted them. We really cannot fault the service we received.

Rio was equally fantastic and Hotel Arpoador just perfect. Ipanema was the best choice for us being so close to the home of bossanova.

Their thoughtfulness in putting together our itinerary went above and beyond any experience we have had before.

Thank you Latin Routes. We would highly recommend them and wouldn’t hesitate to use them again.

October 31, 2023
Unprompted review
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Reply from Latin Routes

Dear T J,

Thank you so much for such an incredible 5-star review, we are delighted to read how much you enjoyed the time you spent in Latin America, and look forward to your next booking with us :)

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Fantastic Company

I was recommended to use Latin Routes for a trip to Argentina by an independant travel agent, i contacted the company and was immediately contacted by them. Nicole put together an itinerary that was perfectly tailored to what i wanted to do. As i normally book my own trips i was a litle concerned how the transfers internal flights etc would work out. Well there was no need to worry about anything, on arriving in Argentina i was met by my transfer and the guide Margarita was brilliant, she gave me some great advice, helped me with money changing, and e mailed me some information regarding using public transport and a recommended day out, she was a star. Everything was absolutely brilliant, all the transfers arrived bang on time, the internal flights were timed perfectly, the hotels were all good quality and the app was really useful giving you messages about all your flight information. There is even support if needed by local agents you can text.This company has a very high level of professionalism. I was very impressed and am looking to visit South America again and without a doubt i will be contacting Latin Routes, there is no way you could top this service.

October 15, 2023
Unprompted review
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Reply from Latin Routes

Dear Colin,

Wow! We were DELIGHTED to read your 5-star review, and equally thrilled that you had such a great holiday to Argentina. We're pleased everything went to plan and you were able to enjoy all elements of your trip.

Thank you once again for taking the time to review Latin Routes. We really hope you will travel with us again soon.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Costa Rica

From the beginning of our trip idea, Latin Routes were accessible, friendly and well informed.
Once the initial conversations about our trip were complete, the draft itinerary arrived quickly with accommodation and excursion suggestions. The advisor was endlessly patient and supportive until the itinerary suited us personally.
Our trip to Costa Rica in September 2023 was the fourth trip we have booked through Latin Routes. Sarah, our advisor really listened to what we were especially interested in seeing and personalised the itinerary to give a good mix of what we asked for, peppered with suggestions about things we hadn't even considered. Her knowledge about the country and what it had to offer was invaluable.
When we arrived in San Jose, we were met by the local travel representative and given a 24 hour contact for any queries or difficulties we might encounter. We did query some travel plans during our trip and their response was immediate and very clear.
The accommodation was all very comfortable (some luxuriously so), the pick ups and transfers punctual and smooth and the excursions exciting and inspiring.
Excursion guides are all certified and all those we encountered were outstanding. Excellent language skills and fantastic wildlife and geographical knowledge.
Costa Rica is justifiably proud of its eco-credentials and the people are friendly and keen to tell you about their lives. It is a very relaxed and easy place to visit.
We didn't choose to self drive but met many people who were. The roads are mostly good, though in the mountains, very winding.
Wifi is available everywhere and is mostly free. Dollars are freely accepted, though your change will be given in local currency.
We ate in local restaurants and used taxis and felt very comfortable and safe.
Our trip took us from Torteguero on the Caribbean Coast to Golfo Dulce on the Pacific Coast, via La Fortuna, Manuel Antonio and the Talamanca Mountains cloud forest. Each place was different from the last and all beautiful and unique.
The birds, reptiles and mammals were all astonishing. Our last excursion was whale watching in Golfo Dulce, where we saw humpback mothers and calves and breaching males. It was incredible.
I would thoroughly recommend using Latin Routes organise your trip to Costa Rica or any other part of the Americas.

September 7, 2023
Unprompted review
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Reply from Latin Routes

Dear Nick & Jane,

Wow, what a fabulous review! We are delighted you enjoyed your trip to Costa Rica, it sounds amazing! And so pleased it was your 4th trip with us. We look forward to you booking your next trip with us :)

Thank you so much,
The Latin Routes team

Rated 5 out of 5 stars

16 Day Trip to North Argentina

Thank you to Sarah at Latin Routes for creating a seamless itinerary for our trip to North Argentina. Everything had been thought of and well planned in advance for us. Latin Routes have very good local knowledge and connections with excellent local agents and tour guides. The My Routes App was very useful. Highly recommended. We are hoping to plan a return trip to explore the South and will use Latin Routes again.

July 28, 2023
Unprompted review
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Reply from Latin Routes

Dear Helen,

Thank you so much for sharing your experience with us, and leaving us 5-stars! We are incredibly grateful, and so happy you had an enjoyable holiday to Northern Argentina with us.

We look forward to you booking with us again soon!

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Second holiday of a lifetime with Latin Routes

This was our second holiday with Latin Routes after a fabulous holiday the previous year to Costa Rica. We picked up with Charlie again to discuss options for this year's holiday and the service we received was faultless. You don't feel like you are just another customer, but that your personal preferences really matter and there is a real desire to tailor the holiday to meet your needs. We had some thoughts on what we might like to do but Charlie was able to offer some other options to us based on what he has learnt about what we like in a holiday and we ended up in Peru.
Once again, the itinerary, choice of hotels and activities and the organisation were absolutely perfect. They took all the worry and hassle out of everything but yet it still felt like our own holiday. There was always someone to meet us on time in safe and comfortable vehicles. The hotels were perfect - lovely boutique style hotels exactly as we had asked for, with a local feel to them.
All the trips were well run and gave us the perfect highlights to our holiday. There is nothing that we would have changed and Latin Routes have now become our trusted holiday partners - I've already recommended them to two friends who are also booking their trips with them on the back of our experiences.
I can't thank the team, and especially Charlie, enough and am already thinking maybe Argentina or Chile for next year!

June 9, 2023
Unprompted review
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Reply from Latin Routes

Dear Alison,

Thank you so much for such a wonderful 5-star review. We're so glad you chose to travel with us again, and that you had a wonderful holiday in Peru.

We pride ourselves in finding the right trip for our clients, and glad that Charlie and the team could deliver this for you, it's really great to hear your positive experience from beginning to end.

We look forward to the day you book with us again.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Fantastic holiday from an excellent company

We had a fantastic and unforgetable holiday to Peru with Latin Routes. From our very first enquiry about a booking to the end of our holiday, their staff have been attentive, friendly and helpful.
Alex put together a comprehensive itinerary based on our requirements and budget and selected a range of excellent hotels, all different but all very well suited to each location.
Latin Routes will definitely be our first choice for our next South American holiday.

June 1, 2023
Unprompted review
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Reply from Latin Routes

Dear Ivor,

Thank you so much for your 5-star review, we're so thrilled you enjoyed your Latin Routes trip to Peru, and that Alex put together a great itinerary to meet all your needs.

We do hope you will book again with us soon

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Great experience with Latin Routes

Having recently had to give a negative report on another tour company I thought I should sing the praises of Latin Routes following our fantastic trip to Brazil, Argentina and Chile earlier this year. Latin Routes put together an excellent itinerary for the three of us. We got to see some amazing places and scenery and still had time to relax and explore on our own. All the local guides were knowledgeable and helpful. I would highly recommend Latin Routes if you are looking for a tailor made holiday at a reasonable price.

January 30, 2023
Unprompted review
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Reply from Latin Routes

Dear Shirley,

Thank you for leaving us such a wonderful 5-star review, it is greatly appreciated.

We are delighted your trip to Brazil, Argentina and Chile was a great one, and we hope you will book with us for your next trip to Latin America.

Best wishes,
The Latin Routes team

Rated 4 out of 5 stars

Latin Routes excellent understanding and service.

The people at Latin Routes understood our brief for our trip to Ecuador, and booked us great places to stay. All our bookings went very smoothly even with two upgrades! Thank you to everyone at Latin Routes

February 14, 2023
Unprompted review
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Reply from Latin Routes

Thank you so much for a wonderful review, we're so pleased you had a wonderful trip to Ecuador

Rated 5 out of 5 stars

Ecuador and the Galapagos

Our bucket list trip to Ecuador and the Galápagos Islands had been looked forward to for a very long time. We were not disappointed! We visited the capital Quito, travelled down the Avenue of the Volcanoes to Cotopaxi, Banos, Riobamba, Cuenca and Guayaquil (all so interesting) before flying to Galapagos. We had so enjoyed Ecuador but the highlight of our trip without a doubt was our five day eastern cruise on the beautiful yacht La Pinta. Galapagos was magical! Thank you to Latin Routes for planning our trip for us and a special thank you to Jess for making it all happen!

February 26, 2023
Unprompted review
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Reply from Latin Routes

Dear Mr Hughes,

We are delighted to hear that you had a wonderful trip to Ecuador & the Galapagos, and we cannot thank you enough for choosing Latin Routes.

Thanks so much for your positive 5-star review! We do hope you will travel with us again in the not-too-distant future.

Best regards,
The Latin Routes team

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