Latin Routes Reviews 

345
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

An excellent holiday. Well organised and delivered by Latin Routes and partners. All went to plan and there was active communication throughout about pick up times, guide info etc. Accommodation was v... See more

Rated 5 out of 5 stars

Excellent company to deal with. Good communication. Holiday well planned supported by a very informative App. Went to South America, through Chile, Bolivia and Peru plus Amazon experience, just under... See more

Rated 5 out of 5 stars

Kevin Marsh our contact proved to be extremely helpful arranging our itinerary, and even more so when we experienced a family bereavement two weeks before we were due to go. Nothing seemed to be to... See more

Rated 5 out of 5 stars

This is the 2nd trip we have booked with Latin Routes and I'm so pleased we used them again. We had already chosen the route (Argentina, Chile, Bolivia and Peru, 3 week trip) we wanted to take when w... See more

Company details

  1. Tour Operator

Written by the company

Latin Routes is an award-winning UK tour operator, offering Truly Individual Holidays to Latin America. Every holiday is designed around you and includes the places you want to see and the things that are important to you. Our Travel Specialists know our destinations inside out, from first-hand travel experience and years of expertise. They are on hand to help you plan the best itinerary, manage all of the arrangements and ensure you have the very best time while you are away. Our holidays are ATOL-protected for your peace of mind.

Latin Routes

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Mon - Thu: 9am - 7pm, Fri: 9am - 6pm, Sat: 9am - 6pm

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4.8

Excellent

TrustScore 5 out of 5

345 reviews

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4.8

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24 reviews in the last 12 months

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Rated 5 out of 5 stars

Costa Rica experience

We spent a fantastic few weeks touring Costa Rica and experiencing all of the wonderful diverse parts of the country. Charlie helped to plan the trip and suggested the hotels and lodges that we stayed in. We would highly recommend Latin Routes for their knowledge and excellent customer care.

February 4, 2023
Unprompted review
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Reply from Latin Routes

Dear Louise.

Thank you so much for your wonderful 5-star review following your trip to Costa Rica.

We're so thrilled you enjoyed your trip to the land of 'Pura Vida', and we look forward to you booking with us again in the near future.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

A superb self-drive in Chile and Argentina

My wife and I had a five-week self-drive tour through Chile and Argentina, which due to the geography of the countries was a complex mix of rental 4x4s and internal flights. Latin Routes created a superb schedule based on our initial vague thoughts. Their staff were always helpful, flexible, and responsive. It was not unusual to get a call in the evening from Latin Routes responding to my queries - this kind of responsiveness was unexpected but made life so much simpler.
The trip worked faultlessly in practice. Hotels were excellent, and SouthBound, their on-the-ground partner in South America was always on hand if we had queries.
I normally arrange all the detail and bookings for our trips myself, but after this I am questioning whether this is sensible. Certainly for South America it will be back to Latin Routes for all future trips.

January 12, 2023
Unprompted review
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Reply from Latin Routes

Dear Chris,

Thank you so much for such a positive review. We are thrilled to hear that your trip to Chile and Argentina went well, and that you enjoyed booking with us.

We look forward to planning future trips for you to this wonderful continent!

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Excellent service

From my first contact with Latin routes I had nothing but 5 star professional service from Nicole
She took time to understand what we were hoping for from our holiday in Costa Rica
She arranged for 6 different hotels and transportation in between together with various tours and trips in the parks and rainforest
These all went without a hitch.
The guides and drivers were friendly and knowledgeable and most have a fair command of English which was helpful as our Spanish is not great.
The Latin Routes App was amazing .
I would certainly use Latin routes again and would not hesitate to recommend them

January 24, 2023
Unprompted review
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Reply from Latin Routes

Dear Claire,

Thank you for taking the time to leave us such a wonderful review, we really appreciate it!

We're thrilled you had a great time in Costa Rica, and that your trip went seamlessly, with expert planning by our Travel Specialist Nicole.

Do not hesitate to get in touch with us for your next trip to Latin America :)

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Costa Rica and Star Clipper experience

My holiday was 7/1/23 - 22/1/23. A week across Costa Rica and a week on the Star Clipper along the Pacific coast of Costa Rica and Panama. For this 2 week holiday with Latin Routes, the whole experience was good. I had a number of questions before travelling and a small issue with my bill - but this was all sorted immediately. Any questions were answered straight away or they would get back to me very quickly with an answer.
On arriving in Costa Rica all my transfers were confirmed on arrival with the first pick up. I changed a few of the timings with no problem. The hotels were all beautiful and and the Star Clipper experience Great.
Beautiful country and lovely people, all welcoming and helpful and clearly very proud of their country. Weather changed in different areas but beautifully warm.
I would recommend Latin Routes to family and friends and hope to travel with them again some time in the future.

January 7, 2023
Unprompted review
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Reply from Latin Routes

Dear Jean,

Thank you for your 5-star review of Latin Routes. We're delighted you enjoyed your trip around Costa Rica & Panama, and we do hope you will book with us again in the not-too-distant future.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Last minute booking to Costa Rica

I decided to take a trip to Costa Rica at very short notice. Charlie from Latin Routes did an excellent job of organising my trip for me , which wasn't straight forward as I was meeting up with family half way through! He worked hard to facilitate the trip for me in a very short space of time ( I might add that a couple of other tour companies dismissed my enquiries out of hand as being too short notice). This being the busiest part of the holiday season I was impressed with the accomodation he managed to secure for the trip. Likewise the transfer arrangements were all effieciently organised and executed. All in all a very positive experience and I would certainly use Latin Routes again.

January 11, 2023
Unprompted review
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Reply from Latin Routes

Dear Janet,

Wow, thank you so much for your kind words and wonderful 5-star review. We're so glad we could fulfill your last minute trip to the Land of Pura Vida, and we're equally as thrilled that you had an amazing time.

Thank you for taking the time to leave us a review, and for your kind words regarding the service you received from Charlie, we take pride in our first-hand knowledge of the destinations we sell!

We hope that you will book with us again in the near future

Best regards,

The Latin Routes team

Rated 5 out of 5 stars

We travelled with Latin Routes in Argentina and Brazil

We travelled with Latin Routes in September on the 'Journey to Rio' trip and had a fantastic time! Marcelo our guide was informative, interesting and humorous and the extra local guides in Buenos Aires and Iguazu were both good too. The Latin Routes App was really brilliant and gave us ideas of things to do in our free time. The only thing we would have changed is the day we travelled from Buenos Aires to Iguazu which started with leaving our hotel at 4am without breakfast, flying to Iguazu and travelling straight to the Falls, again with no food and no chance to buy any. We eventually got something to eat at 5 in the afternoon! Apart from that we would highly recommend this trip - thanks Latin Routes!

September 24, 2022
Unprompted review
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Reply from Latin Routes

Dear Helen,

Thank you so much for such a positive review! We're really glad you enjoyed your trip, and that you made use of our app, it's great to hear that it worked so well for you. Sincere apologies that you were not able to receive any food on the day you visited Iguazu, hopefully, this did not dampen your experience.

Best wishes,
The Latin Routes team

Rated 5 out of 5 stars

Brilliant organisation great itinerary…

Brilliant organisation great itinerary and complety reliable agents on the ground in Peru

November 4, 2022
Unprompted review
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Reply from Latin Routes

Dear Mike,

Thank you so much for your 5-star review, we're thrilled you enjoyed your time in Peru, and we hope you'll travel with us again soon!

Best wishes,

The Latin Routes team

Rated 5 out of 5 stars

A very thorough package, first class.

A very thorough package, professionally delivered. Everything happen as expected and on time. Alex was my main contact - very helpful and competent. My first contact at Buenos Aires was Margarita and she is wonderful, being available through WhatsApp if I need any advice. The Hotels were excellent and the transfers were a high quality. I would use this company again without a second thought, they deserve their awards.

November 9, 2022
Unprompted review
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Reply from Latin Routes

Dear John Little,

Thank you so much for your 5-star review, we're so delighted that you had a great trip with us, and that everything went to plan.

We hope that you will travel with us again soon.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

A Fantastic Holiday - Southern South America

A BIG thank you to Latin Routes and your South American associates for our fantastic 4 weeks tour. Making it work following the COVID rollover from 2020 was – and is - very much appreciated. We can only say that the holiday was pretty much faultless. All of the hotels were great - and even more so all of the guides (& drivers where applicable) were all excellent. Just to mention one hotel ‘in dispatches’ the Mine Hotel Boutique in Buenos Aries was exceptional – great attention to detail with very friendly and helpful staff. All others came a very close 2nd. The My Routes Travel App we found exceptionally useful. On a latter note - rolling with our Puerto Natales to El Calafate transit change was also very much appreciated. A great holiday.
All the very best to all of you into the future.
Best Regards. Brian & Becky D.

October 30, 2022
Unprompted review
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Reply from Latin Routes

Dear Brian and Becky,

We're so pleased to read this wonderful review! Thank you so much for the 5-stars, it is greatly appreciated. We're so pleased you enjoyed using the app and that it was useful, and that all the accommodation and experiences met your expectations.

Thank you,
The Latin Routes team

Rated 5 out of 5 stars

Where to begin Latin ROUTE organized… Argentina and Brazil

Where to begin Latin ROUTE organized our journey from start to finish,from pick up points ,hotels, EXCURSIONS, great knowledge of the country and pointing out high lights, Made sure we arrived at our destination safe and sound and was kept a watchful eye on us which was a group of 7.Sorted out if we had any problems which quite often was ordering food or drink.The guides were brilliant ours were Marcelo and Anne made us feel quite safe .Would travel with this company again no problem.

September 24, 2022
Unprompted review
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Reply from Latin Routes

Dear Hazel,

Thank you for such a positive review. We are delighted that you had a great time travelling with us to Argentina & Brazil, and the trip lived up to your expectations.

We look forward to having you travel with us again soon

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Excellent Service from start to finish !

From start to finish Latin Routes have been excellent. We simply gave them our available dates, said what we'd like to try and fit in and they organised everything. Our transits were simple, all our guides and drivers were friendly, knowledgeable and had perfect time keeping. Our guide for the Inca trail was exceptional, and everything went like clockwork. They were always available for any pre-trip queries, and we had a 24 hour contact whilst in Peru. I would certainly travel with them again, and would recommend their services.

September 2, 2022
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Reply from Latin Routes

Dear Kat,

We're so pleased we were able to put together a holiday that worked for you. We pride ourselves on our tailor-made trips, its great that everything worked well for you in Peru.

We look forward to you booking with us again soon!

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Outstanding tour company

Reading the other reviews I’m pleased to say that I 100% agree, Latin Routes are a 5 star tour operator. We used them for our 3 week custom trip to Peru.

Booked 2 months before the pandemic we eventually got to Peru last month, over 2 years late. From being supportive of our decisions to delay to being responsive and on top of emerging issues in the months before the trip, to helping change the flights back from the Amazon when we got stranded in Lima due to aircraft technical issues Latin Routes service has been excellent.

Supported by fantastic and attentive local agents Coltur, Yupi, and Rainforest Adventures all of whom provided outstanding service and knowledgable guides.

If your thinking of going to Latin America I strongly recommend Latin Routes.

September 10, 2022
Unprompted review
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Reply from Latin Routes

Dear Mr Paul Hill,

Thank you so much for your positive, 5-star review. We cannot thank you enough for your kind feedback, both here and directly with our team.

We pride ourselves on the service we provide our guests, at the time of booking and during your holiday, so we are very pleased to hear this. We're so glad you had a great time in Peru, and we look forward to you booking again with us in the not-too-distant future.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Fabulous holiday to Costa Rica - Aug 2022

Ricardo listened to our ideas of where we wanted to visit in Costa Rica and created an itinerary that included all these, excursions and linked them with a great flight plan, that avoided excessively long transfers. We were able to see lots of amazing Costa Rica, stay in fabulous hotels and have mostly private transfers all within our budget, we would definitely recommend Latin Routes.

August 5, 2022
Unprompted review
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Reply from Latin Routes

Dear Julia Gomersall,

Thank you so much for your positive, 5-star review. We pride ourselves on the service we provide our guests, both at the time of booking and during your trip. We're so glad you had a great time in Costa Rica, and we look forward to you booking again with us in the not-too-distant future.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Peru is special, but Latin Routes made it unforgettable.

What an amazing 2 weeks Latin Routes arranged for us in Peru. 6 different hotels, countless transfers and tours and all exceptionally well organised. We never had to chase anyone: guides, taxis, buses etc turned up bang on time as promised with tickets in hand. We are already in discussion with Latin Routes about next year's trip.
Wouldn't hesitate to recommend!

August 4, 2022
Unprompted review
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Reply from Latin Routes

Dear Mr Richard Tuck-Johnson,

Thank you so much for your positive, 5-star review. We pride ourselves on the service we provide our guests, both at the time of booking and during your trip. We're so glad you had a great time in Peru, and we look forward to you booking again with us in the not-too-distant future.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

We fell in love with Chile

Our 3 week trip to Chile was incredible. From Star Gazing, and fascinating trips to the Geysers and Salt Lakes in the Atacama Desert on the Tropic of Capricorn to Horse Riding at Torres del Paine and Puerto Natales 51 degrees south, painted houses in Valparaiso, Vina Matetic in the Casablanca valley we loved every minute of it. Not to mention our self drive on the Austral Highway from Balmaceda to Puerto Varras through the Lake District and our stay in a cabin at Caleta Gonzalo is not to be missed.

The Chileans are so friendly and helpful. Our guides were exceptionally knowledgeable and totally fluent. Our drivers were always on time and drove carefully. We felt very safe in Chile and add you can drink the water in most places!

The planning and execution of the itinerary from the Latin Routes team, Sean & Jess was superb. Their support with everything in the UK and on the ground in Chile, including Covid travel document requirements was outstanding. Like many, our trip was planned before Covid struck and all thanks to Seema's reassurance we stuck with Latin Routes and are so glad we didn't cancel and didn't miss a trip of a lifetime. We have fabulous memories to treasure and stunning photos to remind us how wonderful Chile is.

April 13, 2022
Unprompted review
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Reply from Latin Routes

Thank you so much for your wonderful 5-star review! We really hope you travel with us again soon.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Costa Rica holiday

We used your company to go to South America in 2019. Westgate travel sourced your company Latin Routes for us. We were so impressed with the service that we decided to go with you again. Your partners that you used in Costa Rica - Travel Excellence were very good. In particular our guide Francesco and our driver Carlos. They both went out of their way to make our trip special. Nothing was too much trouble.
We enjoyed all the hotels, but in particular The Parador in Manuel Antonio, where it exceeded our expectations. And a big thank you to the member of your team that suggested we upgrade to the Vista Suite - which was the icing in the cake - excellent.
The whole trip was wonderful and extremely well organised - thank you.

April 10, 2022
Unprompted review
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Reply from Latin Routes

Dear Julie,

Thank you so much for your 5-star review!

We look forward to having you book with us again soon.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

The Latin Routes’ package to Costa Rica

The Latin Routes’ package to Costa Rica March 2022 was well organised from start to finish (including our extra days at the Parador Hotel in Manuel Antonio which was lovely). Pick-ups and transfers were on time and the hotel descriptions were accurate and honest. Our guide Francesco was so knowledgeable and our driver Carlos - they were brilliant, and we certainly felt we discovered so much about their beautiful country through their enthusiasm and good humour! A highly recommended tour.

April 7, 2022
Unprompted review
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Reply from Latin Routes

Dear Stuart,

Thank you so much for your 5-star review!

We look forward to you travelling with us again soon.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

ARGENTINA AND BRAZIL

I have just had 2 and a half weeks visiting Argentina and Brazil. The itinerary was put together perfectly by Charlie. Buenos Aires was a fabulous city to stroll around and the restaurants were superb. We then flew up to iguazu falls for a couple of nights and had a great guide. Went on to The Pantanal and saw the most incredible wildlife and had a fantastic guide ! My husband just loved fishing on the wetlands and on the lake. Our last few days were spent relaxing in Buzios which is a couple of hours drive from Rio but so worth the drive as it was so relaxing and we loved strolling around the shops bars and fantastic little restaurants of this beautiful resort. We felt so safe and secure here, we were told that everyone has more or less been vaccinated now, masks were pretty much the same as in the UK. Some chose to wear them some didn't. The world is opening up and if you get chance go to South America it's fantastic, we loved it! We'll be back .... Thanks again ! Kay @palmtreestravel

April 7, 2022
Unprompted review
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Reply from Latin Routes

Dear Kay,

Thank you so much for your 5-star review. We are so pleased you had a positive experience booking with Charlie and that you enjoyed your trip to Argentina and Brazil.

We look forward to having you travel with us again soon

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

Costa Rica

Costa Rica - small group tour

An excellent trip - lots of things to see - wonderful forests ,birds ,animals, lizards ,kaymans etc - most of which were expertly pointed out by our guides (inc driver) as otherwise we might not have seen them to say the least.
Accomodation was fine as was the food though would not have wanted to live on basic Costa Rican recipes for too long !
Would recommend the trip and will definitely go with Latin Routes again - this was the third time with them and they have not disappointed on any of them

April 6, 2022
Unprompted review
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Reply from Latin Routes

Dear Toby,

Thanks so much for your wonderful 5-star review! We hope you will travel with us again soon.

Best regards,
The Latin Routes team

Rated 5 out of 5 stars

3 weeks in Chile

My wife and I recently returned from a 3 week tour of Chile organised by Latin Routes. Our itinerary saw us travel down almost the length of Chile, which enabled us to visit many places of interest such as the Atacama Desert, the Lake District, including Chiloe Island, and Patagonia to name a few. All the arrangement throughout the 3 weeks ran like clockwork. The excursions were well run by English speaking guides. All pick-ups, to and from the various airports that we traveled to/from were punctual. The hotels, particularly Lago Grey in Torres del Paine National Park, which was superb, were a very high standard. A couple of days, towards the end of our tour took us to the Casablanca Valley where we stayed at a lovely boutique hotel in the vineyard heartlands.This provided us with the opportunity to visit various vineyards, where the lovely wine that we had been drinking throughout our holiday, were produced. Special mention goes to Ricardo at Latin Routes, who was responsible for putting together the itinerary. It is thanks to him, and Latin Routes' in-country' partners that we have memories, as well as hundreds of photographs of a fantastic holiday. I would not hesitate recommending Latin Routes.

March 15, 2022
Unprompted review
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Reply from Latin Routes

Dear Tracy,

Thank you so much for your positive review and kinds words. The team at Latin Routes are so pleased you had a wonderful holiday to Chile. We pride ourselves on the service we give to our clients, and we are so pleased you had a great experience booking with Ricardo, and very much hope you will travel with us again soon.

Best regards,
The Latin Routes Team

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