Launchingdeals Reviews 428

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent customer service, praising the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people appreciate the quick response times, often receiving replies within minutes or hours, even outside of regular business hours, which contributes to an efficient and smooth overall experience. Reviewers are particularly impressed with the company's willingness to resolve issues, including customer errors, without hesitation, and the personalized approach to support. However, some customers also noted initial problems with product keys being invalid or already in use, or receiving a product that did not meet their needs. Despite these initial setbacks, the general sentiment is that the customer service team promptly intervened to provide new keys or resolve the issues, leading to a satisfactory outcome for most.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent, stellar,... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with their... See more

Response time

Users describe positive interactions with response times, with many customers expressing satisfaction with... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, often describing it as amazing, excellent, and 5-star.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ok, I was in a slight panic as I had a personal project due and couldn't access my apps that I'd purchased the night before. I emailed them at 9-10pm at night with urgency. They immediately responded... See more

Rated 5 out of 5 stars

Bought Microsoft Office 2024 through a third party GOVX. I was worried when the purchase landed with a company I never heard of (Launching Deals) but the process was smooth, fast, and without issues.... See more

Rated 5 out of 5 stars

Great Service! We purchased a laptop and Microsoft package. The laptop is great - arrived quickly and we are not disappointed (Lenovo ThinkPad). When submitting our Microsoft Office order (great deal... See more

Rated 5 out of 5 stars

Customer service is excellent!. I purchased MS Office Pro Plus 2021 and received Warning message from Windows OS about the app during installation. I contacted customer service, and they responded wit... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(428)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team went above and beyond for me

The team went above and beyond for me. I made a purchase and due to an error ending up paying twice. I emailed with concerns and not only did they reply to each and every one of my tiring emails but they made everything more then right. I appreciate everyone’s help and thank you for making my day!

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

The help I received was timely and professional

I misplaced a code that was needed to move forward with an issue. When I reached out for assistance a rep started to handle my request within minutes and continued to follow up in a timely manner until the issue was resolved. The reps were professional and friendly. If other companies had kind professional reps what a beautiful world it would be

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I recently found GoFun on my ADP payroll page and decided to utilize their service. I used it for a Sam's membership, which does work. Just follow the prompts. The deals and discounts are true savings. Unfortunately, I wasn't able to fully use the discount because I had a prior membership some while ago and forgot about it. They quickly refunded me and I decided to make another purchase for something else due to the outstanding customer service.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

customer support is really great

customer support is really great i had purchased a sam’s club membership and had some issues due to user error. they helped me out and told me exactly what the issue was and all i had to do was delete the sam’s club app before redeeming my membership. their response time is perfect i was expecting to wait a while for a response but they got back every time in less than an hour. i would 100% use the GoFun again.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support

Ran into an issue due to my credit card company cancelling a transaction (because I bought so many at 15% off the face value). So I emailed support, not expecting a quick response since it was Memorial Day, but they fixed it within half an hour!

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

When I received the product key

When I received the product key, it indicated that it was already active. However, I had not activated the software. Do I contacted customer support via email on Memorial Day and got an immediate response with a path that I was able to activate the software without delay. I felt like the customer support team went above and beyond to assist with my issue!

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Yes!

Yes, to immediate customer service! Yes, to resolving issues! Yes to simple and easy!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

I initially had an issue with claiming…

I initially had an issue with claiming my ticket online, I reached out an was sent a new ticket I was able to input for an online reservation, save me having to go to the theatre prior to our showtime which saved me gas and a trip, thanks again!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Responsive and Helpful

They were very responsive and helpful. They were very patient and answered every email to help me navigate the order process. Thank you!

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience, would buy from them again.

Great deals, fantastic service. I got a promo code from a website where I bought Disney tickets to get discounted Disney gift cards. Helped us save on our trip. The customer service was fantastic. Walked me through everything and answered all my questions. They also responded quickly. Thank you!

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Using the website was easy. When I encountered a problem with my payment, I contacted support and received a quick response. They fixed my issue. Kudos to a company who does customer service right (even on the weekend!)! Thanks!!

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the Microsoft package but…

I ordered the Microsoft package but when it came to downloading I couldn’t do it as my computer is in secure mode. If I cancel secure mode I can’t get back in. So I emailed the company and explained everything and asked for a refund. They were very prompt in canceling and refunding my order. Their customer service is top notch!

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Lost gifts cards

I lost all my Information on my cell phone. I reached out to customer service and within an hour, I got my gift cards reissued. Absolutely wonderful to work with.

May 14, 2025
Unprompted review

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