Ok, I was in a slight panic as I had a personal project due and couldn't access my apps that I'd purchased the night before. I emailed them at 9-10pm at night with urgency. They immediately responded... See more
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Excellent customer service
There was an issue at checkout applying a discount code, and they were quick to resolve the issue for me with absolutely no pushback. Excellent experience and a benchmark for all other companies to measure their customer service against.
Very positive experience
Very positive experience I was concerned about an issue. I sent an email in less than 24 hours. I got a response that was very clear and easy to understand. A+++
Amazing helpful I entered the incorrect…
Amazing helpful I entered the incorrect email address at first they were able to reset it for me. Then I was having browser issue and they helped me as well quick on responding to emails.
2021 MS Office Plus - unlicensed
In 2024, I purchased a one time license for MS Office 2021 Plus. It worked fine on my desktop PC until I changed out the motherboard and processor in prep for Windows 11 Pro. It became “unlicensed.” I sent them an email explaining the problem. Within just a day, they provided a new license code which solved the problem. Great tech support!
I had a problem with a code
I had a problem with a code. I emailed their "awesome customer service" right away, and it really was awesome! They responded immediately, were friendly and fixed it right then. There were several emails going back and forth and they were always quick to reply. I am very happy with them!
Had an issue with an overcharge and…
Had an issue with an overcharge and they addressed it quickly and gave the proper refund immediately. Great service
Launchingdeals Support Team
I am very pleased with how quickly the support team for Launchingdeals was. I had gotten a deal with using a discount code for a parking area, but when I payed I didn't get to apply the code. So I emailed them to see if they can help, they were to quick and prompt to my request that they were able to refund me and assist in applying the code to save money. They will take care of you, very good service.
Thank you!
I am blown away by how great…
I am blown away by how great Launchingdeals are. My first time using them. I mistakenly bought Windows version of 2021 Microsoft Office for my Mac. I messaged their customer support and they cancelled my order. The Mac version installed totally fine, instructions were clear, links worked. Can’t praise them, and prompt customer support team enough.
The customer service with Launching…
The customer service with Launching Deals is amazing. They were extremely responsive and helpful.
Don’t forget the promo code!
I had issues redeeming a voucher with Launchingdeals. I failed to input the promo code & ended up paying about 400% more than the expected amount (on a nonrefundable voucher). It was my mistake. I immediately noticed my error & reached out using the customer support email address. Not only did I receive a response in a timely manner… they were kind & professional enough to provide me with a refund for the overage. The process was smooth & the specialist was responsive & professional. I really appreciate the way my situation was handled.
Had a wonderful experience with…
Had a wonderful experience with customer service. Can’t ask anything more
> Super helpful and quick
> Super helpful and quick! I made a mistake with my booking and their team resolved it right away. Great customer service—thank you! 💚
Great Customer Service
Emailed customer service regarding my voucher that I had no clue what happen. I emailed them and within 10 minutes the found it and emailed it to me. Now that is what I call great customer service.
Redemption Code Trouble
I had some troubles with redeeming my code, I'm busy and sometimes take a long while to catch up on my emails and they never lost contact with me even when I took some days to answer. They were able to help me so don't hesitate to reach out to them they will answer you and guide you.
I had an issue through my own error
I had an issue through my own error. Their customer service was great and fast. They resolved my issue quickly.
Quickly fixed MY mistake.
Made a purchase but forgot to enter the promo code. CS promptly responded to my e-mails and resolved the matter quickly!
Launching Deals was fantastic
Launching Deals was fantastic. I had issues with my purchase and their support team fixed it immediately.
I was Wow’d by their Customer Service.
I highly recommend them. I will be using them again.
Thank you Launching Deals.
Kim G
Amazing Customer Service!
I misplaced a code for a Microsoft Office program I purchased about two years ago, and their customer service team was incredibly prompt and helpful in assisting me. They resolved the issue quickly and professionally. I’m very impressed and will definitely do business with them again!
Great customer service
I bought windows 11 pro, and when trying to activate didn't work.
I just reached out to the customer service team and they helped me to solve my issue.
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