Launchingdeals Reviews 428

With timely responses they are great! I needed some help and they were right there for me! WTG!

Very friendly. Understanding. Good what they could to help me. Much appreciated. Thank you.

Great Customer Service! Handled efficiently!

I purchased my MS 2019 a year ago and just got around to installing it. I was worried they wasn’t going to be able to help since it was so long ago and thought I wasn’t going to get a response when contacting customer service, but was very surprised when I received a prompt response. They were willing to help every step of the way and I was able to get it install. I’m so thankful for them and their support.

Really good customer service. They provided me with step by step to resolving my issue. Would recommend.

Had issues with my MS office product license install. Launched Deals team worked with me for several days to resolve my issue.

They were able to fix my issue within the same day with no problems at all!

Excellent customer service! Missy helped me several times when I had issues with a groupon. I'm very impressed.

The customer service is excellent! When I emailed with my problem they emailed back right away and resolved my problem completely. They were so friendly and helpful; it is clear they care about their customers. Top notch! :-)

I forgot to install after purchasing and send them an email and got the response the next day promptly. It works good and for a good one time price i got MS office 2019 32 bit or 64 bit.

Purchased what was supposed to be a subscription to Microsoft Office. The package they sold me allows 0% of what I need. Every single tool & feature is blocked. The program freezes up and plays ads. I was eventually denied access the program at all, even with the access codes they provided.
Contacted customer support for help and was told to disable my antivirus software so they could download something onto my computer! Requested a refund but they refused. I will never purchase anything offered by this site again.

The original code didn’t work. I had to go through multiple codes and emails to finally get it to work. I asked for a number to call and troubleshoot it, but they didn’t provide any other way to communicate other than email. I wouldn’t use them again.

Addendum:
The company reached out, refunded the purchase price, and gave me a gift card. The customer service was great.

I wasn’t really expecting much when I contacted customer service, but was pleasantly surprised when I received a response a short time later. And they completely took care of my problem! I wish all businesses I dealt with were as efficient and professional as this one!

Customer Service goes above and beyond. Our purchase resulted in a product key that was not valid. I sent an email and received a response within minutes. The issue was resolved within an hour. I am very impressed with the speedy results.

I had an issue activating my software.
I contacted support via e-mail.
I had a response within 3 hours with new activation codes with an explanation of why they didn't work
originally.
New codes worked.
Totally satisfied.

I was having a having a hard time accessing the links to redeem my codes and the customer service was very quick and clear in helping me get my promotions.

The customer service was great and so far, the product is great!

10/10
Customer service & company is amazing! I accidentally got the yellow ticket instead of the black, I emailed them and they responded quickly. They were able to exchange the ticket for me and were really wonderful along the way. Definitely will purchase through them again!

They were very responsive and took good care of me with 2 orders.

Excellent customer service. I had issues with activating the product after install. Customer service replied to my email within 24 hours and gave me a new key with clear steps to follow and issue got resolved. Thank you.