Leadenhall Law Group Reviews 976

I engaged Leadenhall to represent me in the sale of a property, following a recommendation from the estate agent. Unfortunately, I now greatly regret that decision. The lead conveyancer, Michael McNally, demonstrated a lack of professionalism—initially ignoring my emails and later responding with personal reasons for the delay, citing that he was assisting his mother following a hip replacement.

Although the sale was completed in August last year and Leadenhall marked the matter as 100% complete on their tracker, this is not the case. Fourteen months later, I still have not received the Share Certificate for the property. Despite numerous follow-ups, responses from Leadenhall have been slow, inconsistent, or entirely absent.

At this point, I have lost all confidence in Leadenhall’s ability to manage this matter competently. They have consistently failed to take accountability or any meaningful action to resolve the outstanding issue and bring the process to a proper conclusion

Kept me informed at all stages and always available to discuss. A very professional service delivered efficiently and in a friendly and personable way.

Georgia Nottage from Leadenhall Law Group has been extremely helpful along the way during a challenging legal process. She has been efficient, transparent and managed the whole project extremely professionally. I cannot but recommend her!

The lawyers were professional, available to deal with questions and good value. I engaged them for conveyancing and would recommend them.

The speed and efficiency of Leadenhall Law Group was exceptional in completing the conveyance of my leasehold apartment in London. Zoe Gomme was outstanding in clearly explaining the process and answering any concerns I had throughout the process. I would highly recommend them.

Alpa and Delke were very responsive and responsible in our transaction, and helped us to get our property sale over the line despite various difficulties and obstacles. We would not hesitate to recommend them. They were one of the best conveyancing teams we have come across in the many property transactions we have done.

The solicitors are very professional and helpful, and have a clear schedule for procedures. They will chase every step orderly and give feedback accordingly, so that I am fully aware of the process of transaction. I am happy with the cooperation with leadenhall.

We purchased a flat in London and completed on 17th January 2025, and our experience with this firm was nothing short of frustrating from start to finish.

Communication was terrible throughout the entire process.

We had to chase repeatedly for updates by email and phone, and even then, responses were slow and unhelpful.

The completion statement contained multiple mistakes, and to make matters worse, they didn’t even identify them, we had to go through the figures ourselves to find the errors.

It often felt as though they simply passed along whatever the seller’s solicitors sent, without bothering to check or verify.

At every stage, we felt that the seller’s solicitors had the upper hand, and our own representatives never made us feel reassured or properly supported.

We dealt mainly with Shrina and Dyar, but unfortunately, neither offered the level of care or attention we expected.

After completion, we discovered an additional issue over £500 adjustment for the seller’s heating and hot water bill.

When we contacted our solicitors to help resolve it, we were told they had to prioritise other clients and could only “chase” the other side.

This attitude just confirmed what we had felt all along: that they were not acting with our best interests in mind.

Overall, terrible customer service, poor communication, and a complete lack of accountability.

I would strongly advise avoiding this company and finding a solicitor who genuinely represents you and takes your case seriously

I recently used Leadenhall Law Group for a property transaction, and I couldn't be more impressed with the level of service I received. From the outset, their team demonstrated professionalism, efficiency, and an exceptional commitment to customer care.
Throughout the entire conveyancing process, communication was clear, timely, and reassuring. Every question I had was answered with patience and clarity, and they always made sure I fully understood each stage of the process. Buying or selling property can be stressful, but the team at Leadenhall made it smooth and straightforward.
What really stood out was their attention to detail and how approachable they were. I always felt supported and well-informed, and it was clear they genuinely cared about getting the best outcome for me.
I would highly recommend Leadenhall Law Group to anyone looking for reliable, responsive, and friendly solicitors for property matters. They turned what could have been a stressful experience into a seamless one. Absolutely first-class service from start to finish.

We recently worked with Gilmour, Destiny, and Nelman on the purchase of our new home, and they were absolutely fantastic from start to finish. It was quite a stressful process at times, but their calm professionalism and constant support made all the difference.

They were always quick to respond, explained every step clearly, and went above and beyond to make sure everything stayed on track. We genuinely felt looked after throughout the whole process.

We can’t thank them enough for their hard work and dedication - we’d wholeheartedly recommend them to anyone buying or selling a home.

The team were always updating me via sharing their activity board, and not only dealt with queries from the buyers solicitor they were tremendously supportive and each stage of the process.

It was quite a long process due to delays on both sides but the team at Leadenhall (Nabil and Sajitha) stuck by the process and responded speedily and accurately to all the questions including more complex issues than normal.

Raju and Pamela were there every step of the way helping us navigate a really complicated leasehold sale which involved cladding and all the complications the 2022 Building Safety Act incurs. We had great communication, responsive emails. Would recommend to anyone else looking for a conveyance solicitor.

Alpa and Delke made the sale of our rental property a lot less stressful than anticipated. They were friendly and helpful and kept us regularly updated on the app. Always happy to answer any queries that arose during the process.
Thank you to you both

I recently bought my first house in the UK and Leadenhall Law Group was recommended to me by my mortgage advisor. My solicitor was Birgul Akar and she was brilliant from the start to completion. She kept me updated, was always prompt replying to my queries and stayed on top of everything. She chased the seller for me when was needed and worked according to my timeline making sure that all ends are covered legally.

Our solicitor was Manali and we are so very grateful for all her support.
She helped us understand the possible difficulties and consequences going forward purchasing a property with some legal issues and helped us completing the purchase for another property.
Manali was very diligent into checking all the paperwork and that everything was ok when reviewing the file received from the other party solicitors and represented our interest at the best!
Also very easy to contact and interact with.
A very big thank you and I would definitely recommend her.

The service we have received from Abigail and Anisha has been nothing short of exceptional. Our flat sale was jeopardised through a bad experience with another solicitor, and after switching to Leadenhall Law Group, Abigail managed to turn around our situation and get our sale back on track within 24 hours, and continued to deliver a rapid and highly professional service throughout. Anisha was extremely patient and thorough with the final steps which provided reassurance during a smooth completion process. We cannot recommend LLG enough.

First time using Leadenhall and for best convincing experience I have had to date by far. Prompt professional and friendly at all times I genuinely could not have asked for more. I dealt with Shelley and Gilmour and they were both fantastic a genuine pleasure to do business with.

I could not have asked for better service and at the last moment when another solicitor in the chain acted irresponsibly they were quick to nip it in the bud and make sure that the agreed times and deadlines were all hit.

I know who I will be using next time I need a conveyancer.

Instructed for a flat purchase May 2021, as of Sep 2025, documents still not lodged with Land Registry.

Not sure where to begin. Lack of communication, multiple employees involved, zero responsibility attitude of staff, director Ed McNally promising to chase to completion then ignoring all further contact, blame always falling on "the other side", three completion statements on completion day (each £tens of thousands apart). However it all ends in the same place - we are over four years into the process, about to renew a two year mortgage deal, the Land Registry still do not have documents and there is zero indication anybody at Leadenhall Law is doing anything about it.

Johnny and Georgia at Leadenhall provided a fantastic service. They were very efficient, guiding us through a complex process professionally and calmly. They were always on hand to explain what was happening, they were transparent and listened carefully to what we wanted. I would 100% recommend and if I had the opportunity I would use them again