I have a mental health disability and I was extremely anxious about dealing with an agent. When we approached Leaders and Phoebe Cross led the process, my whole experience was immensely calm, clear, o... See more
Location
Switch location29 North Street, CM23 2LD Bishops Stortford, GB
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I really Can not thank Libby from the bishop stortford branch enough, only got in touch yesterday morning and now moving into my rental room hopefully on friday. Libby was outstanding from the... See more
Company replied
Lovely and dedicated team. We are looking for a house or flat to leave together and it’s not easy but Phoebe is helping us a lot. She is kind and professional and give as information asap if ther... See more
Company replied
I am looking to move from my current tenancy of nearly 7 years. Phoebe guided me through my first viewing, and although the property wasn't right for me, Phoebe was really helpful with tips and guida... See more
Company replied
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Bishops Stortford
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
29 North Street, CM23 2LD, Bishops Stortford, United Kingdom
4.6
Excellent
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent advice and help with refurbishing rental property
Debbie and her team have helped us with our rental property for years and kept us up to date with how best to let it. We are very pleased with her help and recommendations for a recent refurbishment and installation of a new heating system as ours was outdated and inefficient. I am sure it will keep us in excellent letting potential going forward as well as retaining our current tenants.
February 19, 2024
Unprompted review
Thank you to Leaders Bishops Stortford
Thank you to Leaders Bishops Stortford. Particular thanks go to Debbie, Tom and Georgia for all their hard work, commitment and professionalism. Always friendly and willing to help.
November 1, 2023
Unprompted review
Awful
Awful
If you are not earning 39k in a year but a bit less than that, so unfortunately your place is on the street and you are not worth to get a roof over your head.
Useles company!
July 13, 2023
Unprompted review
Reply from Leaders - Bishops Stortford
Dear Liena,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Awful
Would not allow me to apply for any property as I was bankrupt 2 and a half years ago. What chance do people with non perfect credit have of finding somewhere to live when companies like this discriminate. Bishop Stortford office very judgmental and uninterested in helping me the second they found out I was bankrupt a while ago, despite now being discharged and no debt. They could not get off the phone quick enough. I have references and a guarantor, still won’t help. Very poor service in an already bleak situation. Thanks for nothing.
July 6, 2023
Unprompted review
Reply from Leaders - Bishops Stortford
Dear Andrew,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Great service and staff
We have been searching for a flat recently and I can’t thank Thomas enough for the time he has taken to show us round all properties we enquired about and ensuring any questions we had were answered. Top guy, top service and would definitely recommend these guys if your looking to rent
May 1, 2023
Unprompted review
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