Leaders - Chester Reviews 

Paula McCafferty From Leaders Chester has been a very helpful property manager! Quick responses to emails and queries. My check in process into the flat was very straightforward and of minimal hassle. Would rent from Leaders again in the future!

Renting via Leaders in Chester, Helen our property manager has always been lovely, she's polite, professional and always gets back to me when i email.
Would highly recommend renting via these, our tenancy isn't quite up yet and we are wanting to leave the property but not because of leaders its because its the house that jack built on the cheap.

Just checked out from a flat in Chester for which Leaders were managing agent.
Helen Diggory ran the process using a mix of web-based process management tools. It was by far the most-efficient, low hassle check-out I have ever been through. Thank you Helen and team.

Currently going through the rental process for a property in Chester, for which Saskia has been mine and my partners main point of call. She has been absolutely incredible at keeping in touch with us and guiding us through the process making sure that everything is up to date and ready for our move in date. During parts in which we have been concerned due to delays in our tenancy agreement signing (at no fault of leaders) she has reassured us and has kept our minds at ease. She is an absolute pleasure and an asset to the company.

It was great working with Paul McCafferty. Wonderful service provided.

We had a long sales process, over 8 months, which was sometimes stressful. Emma and Nikki kept us up to date with what was happening and we’re very helpful throughout the whole process.

Best service for housing ever especially with how difficult things are with housing right now. All started with Erin who was very helpful then Saskia took over and topped it with a classy service. There was no way my brother and his family who moved from a different country would have got this house and moved in on the day expected if not for the dedication from Saskia. She reassured me throughout and was on point with her responses. Thank you both.

Helen Diggory has gone above and beyond to sort out some long standing issues. We cannot thank her enough for all she has done. Keeping us in the loop every step of the way. Thanks again Helen you are a ⭐⭐⭐⭐⭐

Helen and the team always on hand to help with any problems that came about in our house and quick to get someone out or to text me.

Very focused on customer preference and based on the feedback received after showing the first property, immediately suggested something which met my need and closed the rental very quickly and smoothly. I will highly recommend Leaders and specially Clarie, who was face of Leaders initially for me.

Chloe went above and beyond with helping me get my home. she made the experience less stressful and so easy. I cant thank her enough for the time and effort she put into my journey. Her service was 11/10 and she deserves so much recognition for her work!

The Team at Leaders welcome you with open arms walk you through all the different options and the communication is consistent all the way through the sale and lettings

The staff were very helpful and responsive to issues and questions raised, and facilitated visits to check the property (which was unoccupied), at very short notice.

Saskia and Chloe were friendly, patient and efficient; they both went the extra mile to help meet an urgent need to rent an apartment in Chester for a foreign student friend who, like me, was unfamiliar with relevant requirements and procedures. They managed to cut through the red tape and organise things within a super quick timeframe. We would definitely recommend Leaders to others. Thanks again for helping us out in difficult circumstances!

Great communication, friendly and understanding staff. Just a shame we didn’t sell our house through Leaders - next time we will! Thank you for all of your hard work.

Excellent customer service and communication with very quick response times. Chloe kept me updated throughout and make it a completely stress free experience. My application was processed really quickly and I was able to move in 2 weeks after submitting it. Everything can be done online including making payments and setting up the utilities and council tax.

My first time as a Landlord and experience of using an agency, Chester Leaders have been exceptional in their professional manner, and speed of finding tenants.

Chloe especially has been wonderful, keeping me informed and up to date the whole time.

Chester Leaders have been incredibly helpful and professional during the whole time of moving into a new apartment. Very kind and patient, Chloe was especially great and helped us a lot. I can’t recommend Chester Leaders enough!

Karen C. at Leaders Chester branch has been absolutely tremendous in helping me secure a rental property. Took the time to understand our unique situation then worked tirelessly to secure the property, keeping me updated every step of the way. Would highly recommend Karen.

Chloe at Leaders has been absolutely amazing help, she was SUPER fast in her responses to any queries and always had the answers. She managed to arrange everything perfectly for me, it really has been a blessing to have her dealing with it all. She's wonderful to speak to and is very much on top of everything and making sure all is in order. I hope the team at Chester are aware of just how great she is at what she does and that's she's fully appreciated for it!