This review is for Rebecca Proctor. She handled our rental, and went above and beyond, chasing answer's and finding alternatives when the answer's didn't go in our favour !. 10/10 for Rebecca, s... See more
Company replied
75 Station Road, CO15 1SD Clacton-On-Sea, GB
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This review is for Rebecca Proctor. She handled our rental, and went above and beyond, chasing answer's and finding alternatives when the answer's didn't go in our favour !. 10/10 for Rebecca, s... See more
Company replied
Leaders in Clacton have recently helped to sell a house which is now the home of a first time buyer who we hope will be very happy there. Rick and Laura were on hand to guide the process and supported... See more
Company replied
I have used leaders letting agents for many years now and have always gone back to them. My recent experience with them was dealing with Jake Charters and I found him to be very professional and helpf... See more
Company replied
Avoid at all costs! Watch out for Rick Hall and Karl Stock! Do not be fooled by these backhanded sharks. I just wanted to sell my property but got reeled into their money-grabbing backhanded r... See more
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

75 Station Road, CO15 1SD, Clacton-On-Sea, United Kingdom
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I would like to recommend to everyone that's the best agents they are very helpful, professional and supportive.
This review is for Rebecca Proctor.
She handled our rental, and went above and beyond, chasing answer's and finding alternatives when the answer's didn't go in our favour !.
10/10 for Rebecca, she should be running the show...deserving of a pay rise✅️

Reply from Leaders - Clacton-On-Sea
Friendly team, quick and efficient, and very informative

Reply from Leaders - Clacton-On-Sea
Used Leaders for a property that I wanted to let. Grace was brilliant in explaining the process to me and what needed to be done aswell keeping me updated on what was happening and answering the many questions that I had. Thankyou.

Reply from Leaders - Clacton-On-Sea
Grace was extremely helpful nd professional throughout the whole process and made everything so easy. I would highly recommend Leaders.

Reply from Leaders - Clacton-On-Sea

Reply from Leaders - Clacton-On-Sea
Good communication. Always friendly, helpful and polite

Reply from Leaders - Clacton-On-Sea
I have used leaders letting agents for many years now and have always gone back to them. My recent experience with them was dealing with Jake Charters and I found him to be very professional and helpful through out the letting process. I was kept up to date via email and phone on a regular basis with any questions I had were answered very quickly. I would not hesitate to use them again. I also dealt with Rebecca and I found the whole team to be friendly and helpful whilst also providing a very professional and personal service

Reply from Leaders - Clacton-On-Sea
Very happy with leaders and Jake who helped me find my new property

Reply from Leaders - Clacton-On-Sea
Leaders in clacton on sea is awful. I went in to ask about putting my property on the market and there was a 40 year old woman with red hair who was so rude to me. She was pushy and very condescending to me and put me off completely. The manger was also an absolute rude man. Big headed and rude and sarcastic. I couldn’t give my business to them so went with haart instead. Head office at leaders sort the Clacton branch out as they are honestly rude.

Reply from Leaders - Clacton-On-Sea
Leaders in Clacton have recently helped to sell a house which is now the home of a first time buyer who we hope will be very happy there. Rick and Laura were on hand to guide the process and supported both buyer and seller during a complex sale. If you are looking for an estate agent who will support you from beginning to end, whatever the circumstances, I highly recommend them to you.

Reply from Leaders - Clacton-On-Sea
Jake, Grace & Rebecca always helpful and professional always responsive on the phone & email. Great with technology as well. Definitely recommend

Reply from Leaders - Clacton-On-Sea
Avoid at all costs!
Watch out for Rick Hall and Karl Stock!
Do not be fooled by these backhanded sharks. I just wanted to sell my property but got reeled into their money-grabbing backhanded relationships with Lifetime Legal, who try to overcharge for a Credit Check and then upsell you into the crappy membership that you don't need, as stated by the sales agent when on the call. Even after requesting not to proceed, I have been charged the 80 pounds that is of no use to anyone now!
Avoid, avoid, avoid!
So two weeks into the search for my in laws property and Leaders in Clacton have by far been the best agent but this is all down to the young lady Ruby who has been going above and beyond to help us. Nothing asked if her is too much, she is a credit to the company.
I recently purchased a property through Leaders Estate Agents, and I have to say the experience was fantastic. Rick, who handled the process, was extremely helpful, professional, and always on hand to answer any questions. His attention to detail made the whole transaction run smoothly.
Laura in the office was also great, providing excellent support and communication throughout the process. The entire team at Leaders went above and beyond to make sure everything was sorted. I would highly recommend them for anyone looking to buy or sell a property. Great service all around!

Reply from Leaders - Clacton-On-Sea
Received some great support after my chain collapsed..Laura spoke with me highlighting options available to me from the team at their office. Both Laura and Karl have been responsive friendly yet professional and the valuation was not rushed and time taken to understand my requirements. Laura has been consistent with her interventions and updates and great customer service and looking forward to selling my home with them

Reply from Leaders - Clacton-On-Sea
Couldn’t thank all the leaders team who helped in finally securing our property after months of troubles from mortgages to solicitors. It made the difference knowing leaders were on our side during the process and there to support us. Thank you

Reply from Leaders - Clacton-On-Sea
No complaints, Leaders did a good job in a situation made unnecessarily difficult by an incompetent solicitor acting for the vendors. The staff were helpful and there when I needed them.

Reply from Leaders - Clacton-On-Sea
Very poor. Not truthful and also have not taken down the advert after end of contract dates. Will not use again

Reply from Leaders - Clacton-On-Sea
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