Leaders - Colchester Reviews 

147
TrustScore 4 out of 5

4.1

2-4 Headgate, CO1 1NT Colchester, GB


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Rated 5 out of 5 stars

Made the process of moving so easy! Couldn't recommend enough!! Chloe, Simone and Sophia are incredible and so helpful for with the process made it a lot less stressful!

Rated 5 out of 5 stars

Sophia and Chloe where both very helpful, respond to emails promptly,I had moved in from enquiry to move in date within 2 weeks the house is amazing Regards Daniel

Rated 5 out of 5 stars

Leaders have been my letting agent for many years and they are a good company to choose to let your property through. Julie Preston is my lettings manager/liaison/help and has been there from the star... See more

Rated 5 out of 5 stars

I have used Leaders in Colchester to manage a couple of properties for several years and Rob Perry has always been my main contact. I have not experienced any problems that he hasn't been able to s... See more


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Colchester

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 2-4 Headgate, CO1 1NT, Colchester, United Kingdom

4.1

Great

TrustScore 4 out of 5

147 reviews

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4.1

All reviews

(147)

2,281 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Robert Perry

Leaders had always been proactive and helpful during tenancy process and I have been dealing with them almost for more than two years and the service they provide had been wonderful. Specially my property manager, Robert Perry had been amazing and always help us with any request that we have regarding the property and been helping us with even our smallest queries fast at all times. Thank you.

April 2, 2024
Unprompted review
Leaders  - Colchester logo

Reply from Leaders - Colchester

Dear Ranga Chandranath

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Would Definitely Recommend

The dealings I have had with Leaders have always been resolved quickly.
Rob Perry especially, has been reliable, knowledgeable and professional, across a variety of issues.
The whole team at Leaders are good, but Rob is a key individual.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Chloe Dance & Robert Perry are amazing

I've had and still do for the most part, an excellent experience with Leader's Colchester Sales and support team. Chloe and Robert are an asset and have made my experience an absolutely amazing one. Thank you both and many thanks to Leaders

March 26, 2024
Unprompted review
Rated 4 out of 5 stars

Julie Preston is the best

I’ve been with Leaders for the past three years. Julie Preston has been very helpful and approachable throughout these years, I cannot thank her enough. She always has been the best in managing the property I’ve rented and is highly professional.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and attentive support and management

Robert Perry is providing a prompt and attentive service as we let a property with Leaders. As an overseas landlord, he mediates very professionally and subjectively between the landlord’s and tenant's interests and requirements.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

I have been with this agent as a tenant for nigh on 8 years now and ever since the entity change to Leaders I can say that I have no complaints about their service.

They have been prompt in regards to maintenance issues, which can also be referred via an online portal, and I've had contractors doing various jobs from fixing the oven to completely replacing the boiler with not much push needed on my part.

Their renewal process has also been quite painless and they have negotiated with the landlords on our behalf to get to a mutual agreement.

Shout out to Rob for always being patient with me.

Honestly, I hear a lot of horror stories about slum landlords and hellish estate agents but Leaders are not one of them.

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Leaders have managed my property for 15…

Leaders have managed my property for 15 years. With all the new regulations and certificates that are needed now I don’t have to worry about anything as they keep me up to date. Rob Perry is very approachable and professional, and the whole team are always very helpful.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Robert Perry for all your…

Thank you Robert Perry for all your help and support during my tenancy under Leaders Lettings. Rob, you always call and sent emails to keep me updated during my tenancy. All repairs reported, you acted swiftly to easy the problems. Thank you once again.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I can not thank Robert at Leaders Letting & Estate Agents Colchester enough.
Me and my partner had a wonderful experience with Robert.
His professionalism is commendable and we highly recommend him and his service.
Communication was excellent with timely responses to phone calls and emails
Even after we moved, Robert still willing to help. Me and my partner are grateful and happy.
Tiago & Jo

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service .....

Fantastic customer service as always from Kayleigh Barham. We know if we have any queries they are always replied to and sorted speedily which is essential for our peace of mind when we don't live close to the property we are renting out.
Many thanks as always.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Leaders have managed my rental property for many years now. Robert Perry is always quick to reply to messages and manages the property (communication with tenants, repairs/maintenance etc.) very well.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Note of appreciation

Mr Robert Perry has been my property manager for many years and has always been very helpful. Just wanted to show my appreciation for his high quality service and prompt help.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Top Class Employee

I have been engaged with Leaders and there predecessors for almost 30 years. As I have been living overseas during this period, I have had to rely on the staff at Leaders to manage my property and all the issues pertaining. My main point of contact has been Rob Perry and I cannot speak highly enough of him. Over the years I have had regular contact with Rob who has managed any issues with sympathy, professionalism and fairness between myself and the tenants. Rob Perry rates the top of my list in any business I have had to deal with over many years. Thank you Rob.

March 5, 2023
Unprompted review

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