Overall we had a good experience with leaders in Eastbourne when selling our house. Beverley was very easy to contact, always extremely friendly and helpful, and kept us updated. She did her best to m... See more
Company replied
22 Grove Road, BN21 4TR Eastbourne, GB
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Overall we had a good experience with leaders in Eastbourne when selling our house. Beverley was very easy to contact, always extremely friendly and helpful, and kept us updated. She did her best to m... See more
Company replied
These people have your interest and look after you from seeing the property you would like to giving 100% support in achieving your abode !
Company replied
We are really impressed with the support we receive from Leaders in Eastbourne and in particular, David Petrie who really goes the extra mile. We are very pleased with his prompt attention to any of o... See more
We used Leaders in Eastbourne and what a fantastic place use , I'm going to mention the Lady in person and she is Beverley Wilson, she honestly can't do enough for you and she's helped us all the way... See more
Company replied
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

22 Grove Road, BN21 4TR, Eastbourne, United Kingdom
Replied to 88% of negative reviews
Typically replies within 1 week
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These people have your interest and look after you from seeing the property you would like to giving 100% support in achieving your abode !

Reply from Leaders - Eastbourne
Overall we had a good experience with leaders in Eastbourne when selling our house. Beverley was very easy to contact, always extremely friendly and helpful, and kept us updated. She did her best to make the process stress free. I felt that I could contact her directly whenever I had a question. I would highly recommend

Reply from Leaders - Eastbourne
Fay Tipper is an amazing property manager and always made sure that things were fixed when they went wrong and always happy to answer questions absolutely gutted to be moving (Landlord selling) but Fay has made the process easy to manage

Reply from Leaders - Eastbourne
A lot of misleading information which caused inconvenience and financial loss for me twice. Murray ignore phone calls for 3 days then they haven’t refunded my deposit.
Update: I had a partial refund hence changing from 1 to 3 star.

Reply from Leaders - Eastbourne
Ben Murphy at Leaders in Eastbourne has been faultless in his service. Very helpful, happy to answer our many questions and queries. We are happy to have had Ben for our move. Thank you!

Reply from Leaders - Eastbourne
i recently had an account enquiry which was dealt with efficiently and courteously ,i am very pleased with lucys swift responses.

Reply from Leaders - Eastbourne
Great experience. Dealt with property manager Lucy Young. Good communication and very easy to deal with.

Reply from Leaders - Eastbourne
We used Leaders in Eastbourne and what a fantastic place use , I'm going to mention the Lady in person and she is Beverley Wilson, she honestly can't do enough for you and she's helped us all the way through from getting forms filled in and delivering a 5 star service through out . I would recommend them to anyone wanting to buy or sell a house. Fantastic experience well done Leaders and Beverley Wilson.

Reply from Leaders - Eastbourne
My experience with Leaders have been amazing and the communication is so good. My estate agent was Murray and he was brilliant when helping me move into my property. I had such a great experience with these agents. They were really helpful, easy to talk to, and always kept me in the loop. They were really friendly made the whole process simple and stress free. I would definitely recommend them to anyone looking to buy, rent and sell. I’m super happy with the process and love my new home! Thank you Leaders! :)

Reply from Leaders - Eastbourne
Very understanding and good team from start to finish highly recommend.

Reply from Leaders - Eastbourne
Great correspondence with agent
Help through everything.
Very welcoming

Reply from Leaders - Eastbourne
There is always someone to answer the phone and be helpful.

Reply from Leaders - Eastbourne
The satisfaction derived in their services is superb. Murray Gouin of Leaders always portrait good images of the company with good customer service. He always acted professionally making sure customers are happy with the company products and services.

Reply from Leaders - Eastbourne
I recently sold my mother's property through Leaders. Beverley was brilliant from first meeting to completion. Communication was great and nothing was too much trouble, including me changing things before the listing went live. Well prepared for our meeting with a sound grasp of the property market. Delivered against a tight timescale, a job well done, thank you. :) Michael Saunders

Reply from Leaders - Eastbourne
Terrible service, poor and slow management. Took over a dirty house, several appliances did not work and were never repaired. Had to move out prior to the end of tenancy as I had no working cooker or washing machine. Took 6 weeks to return my deposits despite continually chasing. No communication with the owner despite taking a management fee. Not a care in the world that their tenant was badly let down and no repairs were offered despite chasing. Shocking lack of management. I would never rent a property through them and definitely would not ask them to manage one.
We are really impressed with the support we receive from Leaders in Eastbourne and in particular, David Petrie who really goes the extra mile. We are very pleased with his prompt attention to any of our concerns and how quickly things are resolved. He offers very friendly and effective support. We highly recommend Leaders as an agent - thanks and well done, David!
I rented my flat with them for six years and was very pleased with the service I received. Any problems were always flagged up promptly and the property manager Al was extremely helpful in helping me resolve them. Everyone there I found to be courteous and efficient.

Reply from Leaders - Eastbourne
Good agency to work with, very professional and kind people.
Big thank you Lucy Young for sorting out our problems always the fastest way possible.

Reply from Leaders - Eastbourne
I'm so pleased that Lucy is my first contact at Leaders, she is friendly, helpful and professional. She always keeps me informed and recently helped me make the right decision when I was struggling to make up my mind. A big thank you to Lucy!
Any issues i have had as a contractor have been dealt with by Lucy Young in a professional manner and swiftly.
A pleasure to deal with in every aspect.
Thank You.
Kevin Winterton.

Reply from Leaders - Eastbourne
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