The team are customer focused. I received a warm welcome from Megan when I walked into the branch for the first time. When showing me round a property, Megan was very attentive and explained things... See more
Company replied
32 The Broadway, RH16 3AL Haywards Heath, GB
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The team are customer focused. I received a warm welcome from Megan when I walked into the branch for the first time. When showing me round a property, Megan was very attentive and explained things... See more
Company replied
After some.problems trying to find suitable accommodation Leaders in Haywards Heqth pulled out all the stops to finally land me somewhere. I'm now moved in and happy. The team at the Haywards Heath... See more
Company replied
Madeline McWilliams is patient and takes her time to explain every necessary information. She has been quite helpful throughout my move in experience. I probably won't have moved in early if not for h... See more
I deal on a regular basis with the office in Haywards Heath as they rent out some properties for me. As a landlord it can be stressful when maintenance needs to be done but I receive excellent servic... See more
Company replied
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

32 The Broadway, RH16 3AL, Haywards Heath, United Kingdom
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This company is only interested in taking as much money off the renter as they possibly can by any means they can, beware read the check-in report and highlight everything down to a screw not tightened up properly, they will attempt charge you for it, highlight if 1 blade of grass has not been cut or they will try to charge you for it, in fact avoid this company at all cost or it WILL cost you.

Reply from Leaders - Haywards Heath
Fast response to my queries so far. I am hoping for a smooth ride for the next stage.

Reply from Leaders - Haywards Heath
It's my first time renting with an agency and it's both exciting and stressful. I'm happy with the support and phone calls I have received. Speaking with Lisa and having all my questions explained in details made the whole process less intimidating.

Reply from Leaders - Haywards Heath
My experience with leaders was great thanks to the help of Madeline, she was very helpful and made the process very easy.

Reply from Leaders - Haywards Heath
Maddi was totally on the ball with sorting out a tricky situation when a tenant didn't move out on his due day and the new tenant was moving in a few days later. She was calm, resourceful and professional in sorting out the solution to a situation which was not of Leader's making. Thanks Maddi.

Reply from Leaders - Haywards Heath
After some.problems trying to find suitable accommodation Leaders in Haywards Heqth pulled out all the stops to finally land me somewhere. I'm now moved in and happy. The team at the Haywards Heath branch were amazing and kept me up to date at all times despite some issues that were beyond their control. They really went above and beyond to try and help my situation and I'm now happily back in my home town again. Special mentions to all the ladies, Maddie, Kat and Jess a credit to their company.

Reply from Leaders - Haywards Heath
Exceptional service from property viewing to keys handover, we had a seamless service and would not hesitate to recommend their service to anyone

Reply from Leaders - Haywards Heath
I have just recently moved into the area and must say the ease and professionalism of Jessica at was great. From start to finish she kept me updated and went over and above including updating me on the area. A valued member of the team and a credit to Leaders
Excellent experience with Leaders Haywards Heath, especially Maddie who was very helpful. My only criticisms is they could have a been a little bit more communicative/transparent about certain aspects of the letting process, mainly with regards to the NDO
I've worked with Katarina for years and she had always been professional yet approachable.
Having dealt with many property agents on a daily basis I feel communication and trust is key. That being said Jayne and the team at the Haywards Heath branch are excellent and always there at the end of the phone or an email away. I would highly recommend this team and branch.
Maddie has been helping me and my partner through our renting experience, its our first ever home and she has been more than helpful. Wouldn’t recommend anyone else xx
Leaders have been great throughout , the best agency we have dealt with , everything organised and stress free..
Thank you , highly recommended
Leaders helped me to find the perfect family home. Katarina and Maddie were instrumental in helping me to secure a beautiful home for a fantastic price. I wouldn't have looked at this house without their suggestion as it was way over budget however, they negotiated a brilliant deal for me and I couldn't be more grateful ladies - thanks very much.
Moving house is never an easy thing… or so i thought until i enlisted the help of Leaders, and more specifically, the very helpful Jessica! She guided me through the process of my move with efficiency and i felt very well taken care of! Thank you very much, very happy customer!
I had a very nice experience when viewing the property and was totally impressed with Jessica. Who showed me around the property. And when asked,she told me all the information that I needed straight away. Was able to view the flat the same day as the phone call I made to them. Fast,efficient and a very helpful . Great company. Positively happy. Thank you. Jessica okenden and leaders 😊
100% would recommend Haywards Heath leaders! Jessica was very nice, friendly and happy to help with all my questions. Thanks a bunch
A few weeks ago I moved my home and during all this process I had an excellent experience. My agency and all staff were very kind and helpful, everything went well. I even didn't need to go to the agency because we did all paperwork online and everything was so easy. Thanks
Madeline McWilliams is patient and takes her time to explain every necessary information. She has been quite helpful throughout my move in experience. I probably won't have moved in early if not for her thoroughness. Thank you so much, Madeline. My partner says thank you too.
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