Logan has been absolutely amazing in helping find my son accommodation. He truly has gone above and beyond to help us secure a suitable place for my son to call home. Both my son and I couldn’t be hap... See more
Company replied
Friars House Ground Floor, IP1 1SL Ipswich, GB
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Logan has been absolutely amazing in helping find my son accommodation. He truly has gone above and beyond to help us secure a suitable place for my son to call home. Both my son and I couldn’t be hap... See more
Company replied
Avoid this estate agents at all costs! I spoke with someone called Logan about a property to rent, the property had tenants and therefore wasn't available to view right away but I was told I wou... See more
Company replied
Another year gone and another year of excellent service from the team at Ipswich Leaders. My thanks go to Glenda Emery, my property manager for her continued help, guidance and good service, and also... See more
Company replied
I have used Leaders to manage my rental property for over 2 years now and I do not have one bad thing to say about them. Abi who has mainly been dealing with my property has provided a great service a... See more
Company replied
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

Friars House Ground Floor, IP1 1SL, Ipswich, United Kingdom
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Great guys, easy to deal with. Shoutout to Abi, always helps out and responds quickly!
Abigail Gwilliam provided excellent service regarding dealing with two water leaks in my apartment, which I let as a landlord. She acted for the landlord of the apartment above mine. She was always very proactive, helpful, polite, friendly, knowledgeable and quick at progressing the various steps involved. Well done Abi and many thanks for all your efforts.
One year into the tenancy and it has been an absolute disappointment. Raising a formal complaint about their lack of service and absolute disrespect for tenants.

Reply from Leaders - Ipswich
I would highly recommend this agency, as someone who has lived in England for 20 years no other agency or private landlord have been as efficient and quick to respond than Leaders. Our property manager Alice Bevan has been helpful with issues in the past.

Reply from Leaders - Ipswich
As a tenant of Leaders as well as a contractor, they are always very quick and efficient and everyone is a pleasure to deal with. Abi my property manager is great and responds quickly to answer any questions or resolve any issues I have. Highly recommend Leaders whether you’re a tenant, landlord or to work with as a contractor.

Reply from Leaders - Ipswich
The best agency I worked with so far, I rented a property with Leaders in January and so far they’re very helpful and always available to solve any issue, Abigail Gwilliam it’s been always very helpful and so far the best agent I ever worked with, 100% I’ll recommend them to friends and family

Reply from Leaders - Ipswich
Very bad experience! The virtual and physical tour showed white goods however the House was handed over without informing that white goods were not available. When asked about that I was asked if I was aware about Facebook Marketplace and I can buy from there!!! The property manager was not helpful for the repairs as well.

Reply from Leaders - Ipswich
I've been in contact with Leaders recently re some maintenance that was required. Abi was straight onto the case and quickly arranged for the contract to contact me. I had a couple of other (separate) queries so emailed Abi and received a prompt reply - I can't fault the service provided in either case, it was excellent.

Reply from Leaders - Ipswich
Really great experience from the Ipswich letting team. Marcus great service in sales. Abigail and Megan 1st class property management in lettings. Very responsive quick to resolve issues great communication.

Reply from Leaders - Ipswich
I have introduced a couple of houses from my portfolio to Leaders which have difficult circumstances. Both Abi and Marcus, amongst others, have taken these on and embraced the challenging circumstances with no complaints. Thanks for all your help. Stefan

Reply from Leaders - Ipswich
Another year gone and another year of excellent service from the team at Ipswich Leaders. My thanks go to Glenda Emery, my property manager for her continued help, guidance and good service, and also to Abi Gwilliam for her prompt actions in addressing a heating emergency. Both are a credit to the company.

Reply from Leaders - Ipswich
Abi and Freya at Leaders Ipswich have been brilliant helping set up and run a tenancy locally giving me peace of mind as a landlord- thank you for a fab service so far!

Reply from Leaders - Ipswich
Abi Gwilliam has been very helpful in lots of matters for us. Thank you!

Reply from Leaders - Ipswich
Love dealing with the staff on managing my properties.
Always helpful and courteous.
Big thanks to Abi

Reply from Leaders - Ipswich
I have used Leaders to manage my rental property for over 2 years now and I do not have one bad thing to say about them. Abi who has mainly been dealing with my property has provided a great service and is easily contactable whenever I have needed her. I would definitely recommend using her to anyone.

Reply from Leaders - Ipswich

Reply from Leaders - Ipswich
Had an issue with our rental property so got in contact with our excellent letting agent Abi (Abigail Gwilliam) who contacted the landlord and sent across a message on how to solve the issue very quickly

Reply from Leaders - Ipswich

Reply from Leaders - Ipswich
Very good letting agent who communicate with me clearly and promptly answer any queries or issues I have.
My direct property manager in particular has been extremely helpful.

Reply from Leaders - Ipswich

Reply from Leaders - Ipswich
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