Leaders - Ipswich Reviews 

98
TrustScore 4 out of 5

4.1

Friars House Ground Floor, IP1 1SL Ipswich, GB


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Rated 5 out of 5 stars

Logan has been absolutely amazing in helping find my son accommodation. He truly has gone above and beyond to help us secure a suitable place for my son to call home. Both my son and I couldn’t be hap... See more

Company replied

Rated 1 out of 5 stars

Avoid this estate agents at all costs! I spoke with someone called Logan about a property to rent, the property had tenants and therefore wasn't available to view right away but I was told I wou... See more

Company replied

Rated 5 out of 5 stars

Another year gone and another year of excellent service from the team at Ipswich Leaders. My thanks go to Glenda Emery, my property manager for her continued help, guidance and good service, and also... See more

Company replied

Rated 5 out of 5 stars

I have used Leaders to manage my rental property for over 2 years now and I do not have one bad thing to say about them. Abi who has mainly been dealing with my property has provided a great service a... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Ipswich

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • Friars House Ground Floor, IP1 1SL, Ipswich, United Kingdom

4.1

Great

TrustScore 4 out of 5

98 reviews

5-star
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1-star

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This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(98)

2,070 reviews in the last 12 months

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Rated 5 out of 5 stars

Leaders in Ipswich were absolutely…

Leaders in Ipswich were absolutely excellent and very efficient in finding a property for us and our dog. Thank you to the team.

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Alex,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I am very happy with the service Aaron…

I am very happy with the service Aaron and the rest of the lettings team provided. Highly recommend them if you're looking for a place to rent in the area. Lots of options and great customer service.

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Daniel,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

A* Team

Fantastic service from Aaron and his team, will not hesitate to recommend to friends and family in the area ! Thank you for a great experience

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Leaders ipswich

Jodie was so hopeful in helping me find a new tenant for my property. She really went to great lengths. Would highly recommend, very professional.

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Emma,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

very happy with my time at leaders…

very happy with my time at leaders while renting a property, Marcus was very helpful.

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Farren ,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Fantastic help from the Leaders team

Fantastic help from the Leaders team, renting out my property. Especially to Marcus Leek who made sure it all went smoothly.

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Karen,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Had an amazing experience with leaders

Had an amazing experience with leaders. Aaron came out to value our house and helped us find a tenant. Although we chose to manage it ourselves I would recommend leaders every time.

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Connor,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Leaders Ipswich

I would recommend this company without hesitation. Marcus, from the Ipswich Branch, dealt with my property move in an effective and professional manner and went the extra mile to get the move over the line. Thanks Marcus.

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Kevin ,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Ipswich

The lettings team were great help with our buy to let enquiry!
Thanks, Donna & Ryan

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Donna,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Amazing team!

Aaron and his team were great and really helpful. We would never of moved if we didn’t know about the no deposit option!

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Robyn,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

The lettings team are outstanding

The lettings team are outstanding, complete dedication from beginning to move in, seamless transition to my new property manager who has answered all my questions with confidence and good knowledge

February 23, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Matthew,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Great Service!!

Vanessa has been great and very helpful with any issues I have had within my property.
Highly recommend Leaders ⭐️

February 15, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Joanne,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Very friendly and helpful!

Recently let a property via leaders and the service throughout the process was amazing. Jodie always kept me updated and informed and made the whole situation a lot more easier for me!
Definitely recommend!

February 15, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Sophie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Marcus at Leaders Ipswich helped me…

Marcus at Leaders Ipswich helped me with my move in process from start to finish. I would recommend Leaders to anyone looking to move in and around Ipswich

February 15, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Cameron,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Leaders Ipswich

leaders are a great company and have been really helpful in helping me with my move, I definitely recommend.

February 15, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Lauren,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Great help

Megan has been really helpful with finding my partner a flat. She has helped refer him to the lettings team and kept us updated.

February 15, 2022
Unprompted review
Leaders  - Ipswich logo

Reply from Leaders - Ipswich

Dear Jo Bugs,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Fantastic company and team!

Fantastic company and team!

Not only have I used their services to find my perfect home. I have worked as a contractor for quite some time and I can say the service is impeccable. Front desk and property management really go above and beyond to make the experience as less stressful as possible

February 14, 2022
Unprompted review

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