We are landlords who let our properties through Leaders. Selwyn and Tim have been very helpful and always at the end of the phone to take any questions we have had on our latest let following the Rent... See more
Company replied
Location
Switch location17 Lewis Grove, SE13 6BG Lewisham, GB
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See what reviewers are saying
I rented through leaders for many years! They are so helpful friendly and very trustworthy in whatever you required them to support with! Selwyn was such a credible part of the whole experience as bei... See more
I have been with Leaders for several years and I have always been extremely happy with the service as a Landlord. Selwyn, Hardeep and Kerry are excellent. They are professional, reliable, responsive a... See more
Company replied
I wanted to share my experience with leaders. While my housing question was resolved partially, I was really impressed with their responsiveness and overall service. They made me feel confident in the... See more
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Lewisham
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
17 Lewis Grove, SE13 6BG, Lewisham, United Kingdom
4.9
Excellent
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straight forward communication
Straight forward communication, and good customer service.
February 19, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Cb We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Good reponse time over email
I was enquiring about a property after branch hours and I quickly recieved a response from Selwyn at the Forest Hill branch. He answered my questions and sent me a video tour of the flat.
Great service!
February 18, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Matt We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Lewisham
Dear Prabhat Gautam Roy, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
We've had a great experience so far…
We've had a great experience so far with Leaders at the start of our tenancy, with particular thanks to Macy and Selwyn for such a smooth and speedy process so far!
February 17, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Tk We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Easy renting
Selwyn and Lucy both provided quick, clear communication and updates throughout the process.
February 17, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Gina Bell We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Great experience
I had a very positive experience calling to arrange a viewing. The agent I spoke with was helpful and professional, and the appointment was booked immediately without any hassle.
February 17, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Margarita Ivanova, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Lucy and selwyn,Macy and sharon they…
Lucy and selwyn,Macy and sharon they made our relocation process very easy,i would highly recommend them, thank you so much team
February 13, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear M Divya, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Lucy and Selwyn at Leaders are very…
Lucy, Macy, Sharon and Selwyn at Leaders are very helpful and professional, the team helped me through the renting process and made my life easy, I would highly recommend them, if you are looking to relocate.
February 16, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Pradeep Gadarla We greatly appreciate your 5-star review and the time you took to share your experience with Lucy and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Really great efficient communication…
Really great efficient communication from Selwyn at Leaders. Highly recommended.
February 16, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Filiz We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Selwyn and his team do good job!
February 10, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Ismail Afghan We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Best estate and letting agent
According to my experience , Leaders is the one of the best estate agent company which make the renting process very smoothly and in easiest way. The team is very friendly and very supportive. They always ready to help us during the process. I highly recommend leaders💯
January 30, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Pratheesha Varatharaja, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Great service - viewings made easy
Selwyn and Lillie have been super swift in sorting out viewings for me, and I appreciate the flexibility around my limited availability
January 22, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Clo We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Lucy Kennedy was very efficient and…
Lucy Kennedy was very efficient and helpful with booking me in for a viewing.
January 21, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Miss Jacqueline Martin We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Excellent support and service received…
Excellent support and service received as always from Selwyn Pacheco (Forest Hill Branch) nothing is ever too much trouble. Selwyn is both professional and knowledgeable.
January 22, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Georgina Mearns We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Lewisham
Dear Shagufta Sayyad We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Lewisham
Dear Akhil Chandran We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I’ve been working with Selwyn
I’ve been working with Selwyn, James and Lillie as a landlord for some years, and they manage my property portfolio on my behalf. Their service has been consistently professional, reliable, and well organised.
Communication is clear and timely, whether it’s regarding tenant matters, maintenance issues, or compliance requirements. They handle day-to-day management efficiently, which gives me confidence that my properties are being looked after properly and that tenants are well supported.
I particularly value their proactive approach and attention to detail, as well as their knowledge of the local rental market. It makes managing a portfolio far less stressful knowing everything is in capable hands.
I would happily recommend them to other landlords looking for a dependable and professional managing agent.
January 20, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Adeniyi Ambali We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Long term customer
I,ve been with Leaders in Lewisham ( formerly Oak Estates) for over 35 years. I originally bought my property through them and they have been my letting / management agents for the past 20 years.
Obviously over that time there have been a few ups and downs. However, there are some standout staff who have been diligent, supportive and ever helpful. Namely, Lucy Kennedy, and Hardeep Gill. They are responsive, reliable and communicate well.
January 20, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Timothy We greatly appreciate your 5-star review and the time you took to share your experience with Hardeep and Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Highly recommended
Couldn't be happier with my experience so far dealing with both Selwyn & Lillie - Highly recommended!
January 15, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear George Richardson We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Organised and great service
Lucy and Selwyn have been great so far. The whole team, including Lillie have been very helpful and super efficient. Quick to arrange viewings and spot on with the reminders and scheduling.
Thank you
January 13, 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Sophie Burton We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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