Leaders - Lewisham Reviews 

282
TrustScore 5 out of 5

4.9

17 Lewis Grove, SE13 6BG Lewisham, GB


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Rated 5 out of 5 stars

We are landlords who let our properties through Leaders. Selwyn and Tim have been very helpful and always at the end of the phone to take any questions we have had on our latest let following the Rent... See more

Company replied

Rated 5 out of 5 stars

I have been with Leaders for several years and I have always been extremely happy with the service as a Landlord. Selwyn, Hardeep and Kerry are excellent. They are professional, reliable, responsive a... See more

Company replied

Rated 5 out of 5 stars

I rented through leaders for many years! They are so helpful friendly and very trustworthy in whatever you required them to support with! Selwyn was such a credible part of the whole experience as bei... See more

Rated 5 out of 5 stars

The service , support and fast response given by Selwyn has been amazing. At a challenging time when we need to find a suitable accommodation quickly. The response and helpfulness to support us and... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Lewisham

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 17 Lewis Grove, SE13 6BG, Lewisham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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1-star

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Replied to 97% of negative reviews

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4.9

All reviews

(282)

2,203 reviews in the last 12 months

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Rated 5 out of 5 stars

Organised and great service

Lucy and Selwyn have been great so far. The whole team, including Lillie have been very helpful and super efficient. Quick to arrange viewings and spot on with the reminders and scheduling.

Thank you

January 13, 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Sophie Burton We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Excellent

I have had a great experience with Selwyn, very quick & professional with his response. It’s very helpful when people respond very quickly especially during stressful times!

January 12, 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Rezrana We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Selwyn Pacheco was outstanding…

Selwyn Pacheco was outstanding throughout the entire process. He was professional, responsive, and genuinely helpful at every stage. Any questions I had were answered quickly and clearly, and everything was handled efficiently.
Selwyn’s friendly approach made a big difference, and it was clear he really cares about providing a high level of service. I wouldn’t hesitate to recommend him to anyone looking to rent in the Forest Hill or Lewisham area.

January 12, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Customer We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Good customer service

Enquired about a property with Leaders and was responded to incredibly quickly by Selwyn, who kept us well informed throughout the process, with excellent communication.

January 12, 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Isobel Green 567809 We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Leaders has great lettings managers…

I want to shout out three Leaders’ managers/staff namely Selwyn Pacheco, Lucy Kennedy and Lillie Blackaber who have been a great assistance — very kind, professional and responsive! I have appreciated my interactions and the great service provided!

January 8, 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Paballo We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Selwyn has been a great help

Selwyn Pacheco has been a great help as we start hunting for a new place to live. Helping guide us through the viewing process and setting up a viewing time that fits a somewhat hectic work schedule

January 6, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Richard Evans We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Selwyn and Macy have been really…

Selwyn and Macy have been really responsive and helpful so far. Enjoying my experience with Leaders as a result.

January 6, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Jenny Ocean We greatly appreciate your 5-star review and the time you took to share your experience with Macy and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Selwyn manages my properties really…

Selwyn manages my properties really well and finds me excellent Tenants. Worked with him for over 10 years.

January 5, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Hossein Jalalinia We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

selwyn looks after my properties well

selwyn looks after my properties well! definietly recommend!

January 5, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Jose Nunes We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Amazing service

Selwyn was extremely helpful and attentive!

January 2, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Jessica, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Selwyn. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Selwyn was very quick to respond and…

Selwyn was very quick to respond and flexible on timings, made life very easy!

January 2, 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Alec Murray Brown We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Professional and supportive. I am moving out and looking for…

I am moving out and looking for accommodation. Selwyn was very responsive and ready to help me even on Christmas Eve. While many agents did not respond to my calls or messages, he was professional, supportive, and helpful. Thank you for your help.

December 24, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Lewawi Endalew We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Lillie Blackabee you are the best

Lillie Blackabee you are the best, very patient and professional since the day I met you ❤️

December 23, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Rita Omorodion We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Exceptional Service

Exceptional Service, friendly and knowledgeable
Would highly recommend having a conversation with them if you are looking to let your property

December 5, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Michael Wallis, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Macy has helped me find my property and…

Macy has helped me find my property and i’m so thankful, she’s been so helpful with the whole process and i couldn’t be more appreciative. thank you Leaders!

December 18, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Madison Sigley We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 4 out of 5 stars

I spoke with Leaders letting team today…

I spoke with Leaders letting team today and they were been truthful about the house I enquired about.
Their customer service was excellent too.

December 18, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Nene, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Swift response

Got a good response from Selwyn and made it easier for me to view the property properly.

December 15, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Chizoba Harriet We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Quick responses

Selwyn was very responsive when I enquired about a property on the market. She was polite and friendly, which gave me hope that I can find the right property for my family. Thank you

December 14, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Alyne Lacerda We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Great service

Such great service. They have answered all my inquiries and is very responsive, I'd like to also thank Selwyn Pacheco and Lillie Blackabee for answering all my queries and is very helpful with my hunt for a flat. Very accommodating.

December 15, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Raisareyes We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

My experience with this company has…Swift response

My experience with this company has been so great,I so much love the way they attended to me when I contacted them for a rent,they were so professional and made it so easy with their fast response

December 13, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Phemdan Obafemi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

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