Leaders - Lewisham Reviews 

282
TrustScore 5 out of 5

4.9

17 Lewis Grove, SE13 6BG Lewisham, GB


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Rated 5 out of 5 stars

We are landlords who let our properties through Leaders. Selwyn and Tim have been very helpful and always at the end of the phone to take any questions we have had on our latest let following the Rent... See more

Company replied

Rated 5 out of 5 stars

I have been with Leaders for several years and I have always been extremely happy with the service as a Landlord. Selwyn, Hardeep and Kerry are excellent. They are professional, reliable, responsive a... See more

Company replied

Rated 5 out of 5 stars

I rented through leaders for many years! They are so helpful friendly and very trustworthy in whatever you required them to support with! Selwyn was such a credible part of the whole experience as bei... See more

Rated 5 out of 5 stars

The service , support and fast response given by Selwyn has been amazing. At a challenging time when we need to find a suitable accommodation quickly. The response and helpfulness to support us and... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Lewisham

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 17 Lewis Grove, SE13 6BG, Lewisham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(282)

2,203 reviews in the last 12 months

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Rated 5 out of 5 stars

Lillie and Selwyn where really helpful

Lillie and Selwyn where really helpful, great service from both !!

December 15, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Juan Irigoyen We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Macy is the quality she has been…

Macy is the quality she has been amazing on my search

December 11, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Arthavan Sivanathan We greatly appreciate your 5-star review and the time you took to share your experience with Macy . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

They responded to my enquiry in a good…

They responded to my enquiry in a good way.lilli called me and had a good conversation with me and appointment has been already scheduled . Thankyou

December 13, 2025
Unprompted review
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Reply from Leaders - Lewisham

Dear Megha Davis, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Very good and fast response

Very good and fast response! Best experience so far.

December 11, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Jo We greatly appreciate your 5-star review and the time you took to share your experience with us Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

My experience was great with Selwyne…

My experience was great with Selwyne and because immediately I call they responded very well to me and give me answers to my needs respectfully

December 11, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Manpreet Khaira We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Today I try to find property and then I…

Today when I was try to find property then I contact with Selwyn(Leaders). I had an excellent experience with this letting agency. From the very beginning, the staff were friendly, professional, and incredibly helpful. Communication was always clear and prompt, and any questions or concerns were handled with genuine care. The whole process was smooth and stress-free, and I truly felt supported every step of the way. Highly recommend their team for anyone looking for reliable and thoughtful service!

December 11, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Manpreet Khaira We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Lucy and Selwyn were very helpful and…

Lucy and Selwyn were very helpful and attentive to our needs. We would highly recommend them!

December 11, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear George Morgan We greatly appreciate your 5-star review and the time you took to share your experience with Lucy and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Great and efficient support

Great and efficient support. Selwyn made it easy, understandable and really quick. Great support

December 9, 2025
Unprompted review
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Reply from Leaders - Lewisham

Dear J. We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Selwyn from Leaders Forest Hill manages…

Selwyn from Leaders Forest Hill manages all my properties and does an excellent service!

December 8, 2025
Unprompted review
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Reply from Leaders - Lewisham

Dear Sono Bains We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Selwyn gave me good service!

December 5, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Frank Adamah We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Kerry from Leaders Lewisham just done…

Kerry from Leaders Lewisham just done it again :)

Thank you for all your support. K

December 4, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Kinga Deak We greatly appreciate your 5-star review and the time you took to share your experience with Kerry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Very helpful and understanding of the…

Very helpful and understanding of the needs we had

December 4, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Danny Tucker, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

I had a fantastic experience renting....I had a fantastic experience renting through a letting agency, and I want to especially highlight the excellent service provided by Selwyn.

. From the very beginning, Selwyn was professional, approachable, and incredibly helpful. He made the entire renting process smooth and stress-free, always responding promptly to any questions or concerns i had.
Throughout my tenancy, Selwyn was reliable and attentive, ensuring any maintenance issues were dealt with quickly and efficiently. It's clear he genuinely cares about both the tenants and the properties he manages. His friendly and respectful manner made a big difference, and I always felt well looked after.

December 3, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Isabella Kalunta We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Exceptional Service from Lillie — Supportive, Fast & Professional

My experience with Lillie at Leaders has been outstanding from start to finish. She guided me through the entire letting process with so much patience, clarity, and professionalism.
What truly stood out was her kindness - she communicated promptly, explained every step clearly, and made what could have been a stressful process feel smooth and manageable.
Lillie is a brilliant representative of the company, and her customer care is exceptional, I am actually surprised she is still a trainee…. She should be promoted already… hahaha.
Honestly, I’m genuinely grateful for her support and highly recommend her to anyone looking for a property.

December 2, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Chinazo We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

We have had a great experience letting…

We have had a great experience letting our property with Leaders. The team are helpful and on the ball. Would highly recommend!

December 1, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Sarah Jones, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Selwyn and Macy look after my…

Selwyn and Macy look after my properties very well and find me good tenants :-)

December 1, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Dhyan Rs We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

The reply is fast

The reply is fast, and I can communicate the requirements quickly. Thank you to Selwyn Pacheco.

December 1, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Wei-Ting Liang We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

I had an incredible experience with the…

I had an incredible experience with the agent Selwyn Pacheco. He is very professional and very kind and helpful. He gave me the informations i needed and provided me with the details of everything

November 30, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Sidahmed Boulkroun We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

It needs to be said

I feel I need to express my appreciation and gratitude to Selwyn Pacheco for all his help with my rental properties over the years. Never lets me down. He is approachable, reliable and deals with any issues I’ve had with tenants/properties, in a calm and methodical manner. He puts himself out even in his own personal time. He thinks and works like a manager and goes above and beyond what could be reasonably expected and in my opinion he should be a manager.

November 30, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Miss Emin We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Great!

Fantastic help from Selwyn Pacheco. Really helpful and easy to communicate with! Thank you again

November 29, 2025
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Sarah We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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