Abi was extremely helpful and friendly when I called asking for some help regarding tenants that had left last year. She was able to access the document that I needed to solve my problem immediately.... See more
Company replied
2 Crown Street, PE27 5EB St Ives, GB
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Abi was extremely helpful and friendly when I called asking for some help regarding tenants that had left last year. She was able to access the document that I needed to solve my problem immediately.... See more
Company replied
Very good experience. Eliza was my contact at Leaders and nothing was ever too much trouble. I would receive regular calls to update me on progress and questions or concerns I raised were resolved qui... See more
Company replied
We had a great experience working with Leila. From the very beginning, she was incredibly helpful, professional, and responsive. She guided us through every step of the letting process with clarity an... See more
Company replied
Hello my name is Cheryl. I have had a very positive experience with renting through Leaders. The lady called Monique was wonderful. She understood what I needed and helped me through the transition p... See more
Company replied
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

2 Crown Street, PE27 5EB, St Ives, United Kingdom
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Eliza was always in touch, always keeping us in the loop with progress, clarifying what the next step was. The property was let quickly and efficiently, exactly as was required

Reply from Leaders - St Ives
Tawnee was our main contact there at Leaders estate agents and she was the ideal person to deal with and sorted our queries and concerns. Great person and very friendly, made our experience with Leaders a pleasure.
Would definitely come back to her if we needed anything in future.

Reply from Leaders - St Ives
Thank you for the whole team of Leaders who have managed our property for years. In particular to Tawnee who's been very helpful, efficient and professional. She's always very happy to help whenever I had a question.I would recommend Leaders if you are looking for an Estate Agent in St. Ives Cambridgeshire.

Reply from Leaders - St Ives
Don’t think I’ve ever experienced such helpful friendly staff! Massive thank you to Eliza who made the experience seamlessly perfect!

Reply from Leaders - St Ives
100% would recommend to anyone. Eliza was amazing, she was friendly and professional and helped us with everything we needed.

Reply from Leaders - St Ives
Really helpful friendly staff. Eliza was the lady that helped us get communication was great and couldn’t have done more to help us get everything sorted as quickly as possible.

Reply from Leaders - St Ives
Tawnee has been very helpful in my property search, would highly recommend. She has been both friendly and professional from the start to finish!

Reply from Leaders - St Ives
I have been enquiring with Leaders as I am considering letting out my property as a first time landlord, Tawnee has always been very quick to answer any questions that I have had and put my mind at ease. If I do choose the Lettings route, I will certainly be using Leaders!

Reply from Leaders - St Ives
A big thank you to Leaders in St Ives for helping me to move into my new rental property recently. I have had poor experiences in the past with other agents, but Eliza and Co were extremely helpful, knowledgeable and proactive throughout the entire process. Highly recommend their services to anyone considering moving to the area.

Reply from Leaders - St Ives
Very professional service and help with any problems. Would 100% recommend.

Reply from Leaders - St Ives
Fantastic communication and customer service when dealing with Amy, would definitely use again and recommend to others. Thanks Amy!

Reply from Leaders - St Ives
Recently let our property out, Amy Wilbraham couldn’t do enough for us and made the whole process quick and easy and found tenants within 2 days of our property going on Rightmove. Thank you Amy!

Reply from Leaders - St Ives
Quick to respond and all such hard working nice employees

Reply from Leaders - St Ives
What can I say about Amy. She has been nothing but exceptional throughout my time dealing with Leaders St Ives. As a first time landlord I felt very apprehensive renting out my home for the first time but Amy put my mind at ease, made the process incredibly clear and answered any questions, no matter how big or small with patience, clarity and as quickly as possible. All of the girls in the office are also so lovely to deal with and the rate at which they find a tenant is fantastic. Couldn't reccommend highly enough!!

Reply from Leaders - St Ives
Tawnee and the rest of the team are truly brilliant. Every little inquiry or worry I had was put to rest with ease and I would absolutely go through them again!

Reply from Leaders - St Ives
Just renewed our contract with existing tenants with the great help of Brett Thomson, our property manager, from the Girton Administration Branch in Cambridgeshire. Requested a property condition inspection prior to signing - which we received promptly along with current photos - very helpful to see how your home is being look after! A rent increase was agreed without any hassle. Easy and quick contract re-signing via docu-sign. Excellent service as usual. Thank you Brett.

Reply from Leaders - St Ives
‘Nick R ‘
Incompetent and disrespectful of tenants rights, had so much trouble with this guy.
Some what of a newbie and it shows.

Reply from Leaders - St Ives
Pleasure to deal with. Great communication throughout. Thanks again Amy.

Reply from Leaders - St Ives
Amy and team are a fantastic team. Professional, enthusiastic and nothing too much trouble, offering great advice with their experience and extensive knowledge. Thank you.

Reply from Leaders - St Ives
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