Abi was extremely helpful and friendly when I called asking for some help regarding tenants that had left last year. She was able to access the document that I needed to solve my problem immediately.... See more
Company replied
Location
Switch location2 Crown Street, PE27 5EB St Ives, GB
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See what reviewers are saying
Very good experience. Eliza was my contact at Leaders and nothing was ever too much trouble. I would receive regular calls to update me on progress and questions or concerns I raised were resolved qui... See more
Company replied
We had a great experience working with Leila. From the very beginning, she was incredibly helpful, professional, and responsive. She guided us through every step of the letting process with clarity an... See more
Company replied
Hello my name is Cheryl. I have had a very positive experience with renting through Leaders. The lady called Monique was wonderful. She understood what I needed and helped me through the transition p... See more
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Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - St Ives
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
2 Crown Street, PE27 5EB, St Ives, United Kingdom
3.5
Average
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Leaders at St Ives were excellent.
Leaders at St Ives were excellent. Tawnee, who I dealt with, always had time to answer any queries I had and would always go out of her way to help me with any issues.
Great service overall, I’d highly recommend Tawnee at the branch!
February 23, 2022
Unprompted review
Reply from Leaders - St Ives
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience from start to…
Fantastic experience from start to finish. Amy put my mind at ease, answering any questions in a timely manner. I cannot recommend this agent enough, and I will not go anywhere else in future.
February 23, 2022
Unprompted review
Reply from Leaders - St Ives
Dear James,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Highly recommend
The staff at this branch specifically were very friendly and helpful and successfully helped to answer my queries! Tawnee was especially helpful and her extensive knowledge made my visit worth while! highly recommend!
February 22, 2022
Unprompted review
Reply from Leaders - St Ives
Dear Destiny,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Amy Wilbraham has been excellent for me…
Amy Wilbraham has been excellent for me with any issues I've had. Highly recommended.
February 15, 2022
Unprompted review
Reply from Leaders - St Ives
Dear Sam Richardson,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Leaders St Ives
Special thanks to Tawnee for her professional and knowledgeable help, she made the whole process simple and worry free, I fully recommend her and Leaders.
February 10, 2022
Unprompted review
Reply from Leaders - St Ives
Dear Luis,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Couldn’t be more happier
Couldn’t be more happier with Amy and the team at the St Ives branch. Made my move so easy and so stress free! They were always available to talk if I needed them and would always answer any questions I had with a smile. Absolute pleasure.
February 10, 2022
Unprompted review
Reply from Leaders - St Ives
Dear Chelsea,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
St Ives branch is by far the best…
St Ives branch is by far the best leaders branch in the company. Amy and the girls go above and beyond to help whenever called upon.
February 9, 2022
Unprompted review
Reply from Leaders - St Ives
Dear Simon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
First Class Service from St Ives
I’ve dealt with Leaders for years, in particular Amy in St Ives. She’s always looked after me and is so friendly and helpful. An absolute pleasure and dream to deal with and has always been there when I needed her. First class service! Wouldn’t want anyone else looking after my property
February 9, 2022
Unprompted review
Reply from Leaders - St Ives
Dear Dawn,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great service from the team in St Ives
Great service from the team in St Ives. Would recommend to anyone looking within Cambridgeshire, as they cover a very large area.
February 4, 2022
Unprompted review
Reply from Leaders - St Ives
Dear Lewis Healey,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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