We wanted to help our lovely tenants with the cost of living by reducing the rent during a period of mat leave. After a rather shaky start re organising this (apparently unusual request) Nick Hawkins... See more
Location
Switch location2-4 Mulgrave Road, SM2 6LE Sutton, GB
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See what reviewers are saying
Sian and the Lettings Team at Leaders was stellar! There were a number of challenges in getting the property ready for the new tenants and Sian went above and beyond in ensuring that everything was r... See more
Sian helped me rent my parents property in Wallington and did a great job of quickly finding tenants and getting it occupied. Would highly recommend!
Leaders has been managing our flat for many years now, and we have never had much need to follow up on anything as it has all run seamlessly. Once our tenants moved out after many years, and we asked... See more
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Sutton
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
2-4 Mulgrave Road, SM2 6LE, Sutton, United Kingdom
4.8
Excellent
126 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Victoria was very pleasant and really…
Victoria was very pleasant and really ensured the process was smooth.
January 23, 2026
Unprompted review
Reply from Leaders - Sutton
Dear Solomon P We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Easy moving
I recently moved into a property which is managed by Leaders.
From the first contact, I felt well supported and reassured. Communication was excellent, everything was handled quickly, and the whole experience was smooth and stress-free. Special thanks to Victoria Grandison for her professionalism and genuine support throughout. I’m very pleased with the service and would highly recommend this estate agency.
January 20, 2026
Unprompted review
Reply from Leaders - Sutton
Dear Soumya Shankar We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Excellent service
Excellent service! We have had a very positive experience with the team as a whole, they worked together efficiently. Thanks to Sian, Victoria, Ruth and Lisa for finding us lovely tenants in a short space of time. Special mention goes to fantastic Sian. When Sian came for valuation, she waited patiently for us but we could not make it on time and she was kind enough to rearrange. A pleasant lady who is very professional, friendly, supportive, quick to respond to queries clearly and concisely, keeping us informed every step of the way. You could ask her anything and she would be happy to help. Sian went out of her way to come to the property to ensure everything was in order for the new tenants. Great service, thank you! highly recommended
January 20, 2026
Unprompted review
Reply from Leaders - Sutton
Dear Perpetua Nyagumbo, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
From my application to moving
From my application to moving, they all made it smoother. I’m so thankful and grateful!
January 9, 2026
Unprompted review
Reply from Leaders - Sutton
Dear Prashanthini Thamilchelvam, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Excellent service from Sian Walk and the team
The professional attitude of the lettings team at Leaders Sutton. Special mention to Sian Walk who dealt with the new letting our flat brilliantly. I was kept informed at every stage of the tenants changeover and cannot speak too highly of the service I received.
November 1, 2025
Unprompted review
Reply from Leaders - Sutton
Dear David Peschier We greatly appreciate your 5-star review and the time you took to share your experience with Sian and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Highly professional and reliable
Highly professional and reliable. They successfully helped us find a did a tenant in a short space of time. Always responsive whenever we had queries.
December 12, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Ken, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
Very helpful staff
Sian helped us move at the end of November and was so helpful with everything! Also answered all our many questions and helped make the moving hassle a smooth thing! Can’t thank you enough Sian!
November 25, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Jazzy Langridge We greatly appreciate your 5-star review and the time you took to share your experience with Sian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Brilliant service
We are truly grateful for the incredible support Victoria from Leaders estate agents provided during our recent search for a rental home. From the very beginning, she approached our journey with warmth, patience, and genuine kindness that immediately put us at ease.
Victoria took the time to understand our needs and guided us with thoughtful suggestions, always ensuring we felt comfortable and informed at every step. Her professionalism was matched by her personal touch, she never made us feel rushed, and her encouragement made what could have been a stressful process feel smooth and even enjoyable.
What stood out most was her ability to balance expertise with empathy.
We couldn’t have asked for a better person to accompany us on this journey. Victoria’s warmth and dedication made all the difference, and we wholeheartedly recommend her to anyone looking for a home.
December 3, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Michael Egbor We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had an excellent experience with…
I had an excellent experience with Leaders Sutton and I want to give a special thank-you to Victoria. She was incredibly helpful from start to finish — quick to respond, clear with information, and consistently supportive throughout the whole process. Everything was handled smoothly and efficiently, making the move-in experience quick and convenient.
I genuinely appreciate her professionalism and friendly approach. Highly recommended!
December 2, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Gaurab Bhagat We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Leaders Sutton staff are excellent
My experience with Leaders Sutton has only been positive! They maintain high standards of professionalism, with excellent communication and flexibility. Special mentions to Michael, Sian & Victoria for working so quickly with me on short notice.
November 27, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Jacob, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Used Leaders for a rental
Used Leaders for a rental. Have to say Beth at Sutton was so helpful and made the rental process so easy.
November 20, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Andy Lee We greatly appreciate your 5-star review and the time you took to share your experience with Beth. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Excellent Experience
We had an exceptional experience in our flat-search with Victoria Grandison. Courteous, punctual, efficient and knowledgeable. She has all the qualities necessary for her clients.
November 18, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Michael Lewis We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Leaders have always looked after me…
Leaders have always looked after me over many years, 20 years ago for my personal renting, today for renting my properties. Leaders are always afficient and effective. Larissa Hall has been especially efficient, and I highly recommend her
November 18, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Stuart Perry We greatly appreciate your 5-star review and the time you took to share your experience with Larissa. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
“I’d like to leave a very positive…
“I’d like to leave a very positive feedback for Sian. She was very practical, really helpful, and made everything so much easier. I’m extremely grateful!”
November 15, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Mirien Bendrao We greatly appreciate your 5-star review and the time you took to share your experience with Sian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Helpful agents for property letting
I used Leaders Sutton for letting a property for the first time and have found them to be very profession and helpful in all aspects of the process. My letting was dealt with by Sian and Victoria, both of whom did a great job on it and I would certainly use them again.
November 13, 2025
Unprompted review
Reply from Leaders - Sutton
Dear John R We greatly appreciate your 5-star review and the time you took to share your experience with Victoria and Sian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Victoria and beth has been really…
Victoria and beth has been really helpful
October 24, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Rida We greatly appreciate your 5-star review and the time you took to share your experience with Victoria and Beth. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Fantastic team in Sutton
Fantastic team in Sutton !! Victoria , Beth, Michael, Ruth and Sian are amazing ! Could not recommend them highly enough. Very efficient, courteous and knowledgable! 5 Star!
October 24, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Joseph, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Leaders are the best. Their customers services is awesome. Kudos to Beth
Leaders are the best. They have awesome team that knows how to handle customers query.
October 17, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Jaye Ola We greatly appreciate your 5-star review and the time you took to share your experience with Beth. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had an amazing experience with…
I had an amazing experience with Victoria! She guided me through everything, from viewing the flat to making and offer signing the contract. She was helpful throughout, friendly, and made the whole process really easy and enjoyable.
October 10, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Hasan Hisanawi We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Victoria is so lovely and accommodating!
September 10, 2025
Unprompted review
Reply from Leaders - Sutton
Dear Mollie Hill We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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