Managed finding a 1st tenant, there leaving and a new tenant moving in seamlessly, quick to respond and helpful. Latest dealings with Lorena have made the process easy and stress fee - well worth th... See more
Company replied
80 Sankey Street, WA1 1SG Warrington, GB
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Managed finding a 1st tenant, there leaving and a new tenant moving in seamlessly, quick to respond and helpful. Latest dealings with Lorena have made the process easy and stress fee - well worth th... See more
Company replied
Leaders Warrington staff are amazing. It started with Chris which passed my files onto Lorena which she did an outstanding job. Lucky to have an employee like her. Communication is 100%, response time... See more
Company replied
I recently moved from London to Warrington, and I've gotta say, the Leaders team made it a perfect experience. Massive jumbo shoutout to Becky – she's an absolute rock star and made sure everythin... See more
I’ve had a very positive experience with Lorena Enamu at Leaders. She is consistently helpful, attentive, and quick to respond. Whenever I have a request or question, she handles it professionally and... See more
Company replied
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

80 Sankey Street, WA1 1SG, Warrington, United Kingdom
Replied to 85% of negative reviews
Typically replies within 1 week
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How helpful and professional Leaders dealt with me especially Charlotte in the Warrington branch, extremely knowledgeable and helpful. Thank you!

Reply from Leaders - Warrington
Managed finding a 1st tenant, there leaving and a new tenant moving in seamlessly, quick to respond and helpful. Latest dealings with Lorena have made the process easy and stress fee - well worth the small increase in fess for full management

Reply from Leaders - Warrington
I’ve had a very positive experience with Lorena Enamu at Leaders. She is consistently helpful, attentive, and quick to respond. Whenever I have a request or question, she handles it professionally and always according to my needs and expectations. Her communication is clear, and she follows up to ensure everything is resolved properly. Thanks to her support, the letting process has been much smoother and less stressful. I’m very grateful for her assistance and would highly recommend her.

Reply from Leaders - Warrington

Reply from Leaders - Warrington
Michael was brilliant did everything in his power to get the property to us as quick as possible, He couldn't do enough for us. Great service would 100% use leaders again.
-Ethan

Reply from Leaders - Warrington
We recently rented a properly through Leaders. Loerna was our agent and brilliant. Very patient and informative. Thank you for all of your help and patience.

Reply from Leaders - Warrington
What an utter waste of time and effort
This company has no concept of dealing with customers or understanding there needs
I would strongly recommend you try somewhere else as the staff are not capable of carrying out there routine duties

Reply from Leaders - Warrington
worst ever state agency in Warrington, Cheshire! i would never recommend to anyone.
Being a first time renter after a relationship breakdown I found myself homeless and trying to hold down a demanding job at the same time. I found myself completely unsure whether I would ever be able to get through the mess I was in and rent my own property.
Lorena has been an absolute diamond in helping me through the process and providing me with reassurance along the way. I have a young son who will now have his own room and space for things when he comes to stay which I know will make him very happy as it will myself having my own place and somewhere to wind down and relax properly after a 12 hour shift. Easily one of the best experiences ive had. The Staff at Leaders are the most polite and helpful people I have ever had the pleasure of dealing with.
Thanks you so much.
Tom

Reply from Leaders - Warrington
Great communication and professional service it was a pleasure working with this company.

Reply from Leaders - Warrington
We would like to thank Ben and the rest of the team at Leaders.
Ben has been ver supportive and friendly from the beginning. He helped massively on our first house purchase. He even chased up solicitors and responded quickly to our messages, guiding us through the process. We would not have been able to do it without him.

Reply from Leaders - Warrington
First time using Leaders to rent out one of our properties and the service and how professional they all are was an absolute dream. We can’t recommend them enough, the whole process from start to finish was amazing!!

Reply from Leaders - Warrington
Natalie at Leaders was excellent throughout when I recently purchased two properties to let in Warrington. In-depth local market knowledge, really experienced in her field, and always prompt in replying to queries. Came up with helpful solutions and key contractors to resolve works quickly post-sale to enable properties to be let asap. Both houses were let agreed within 1 week of being placed on the market. Definitely recommend Natalie for expertise and professionalism throughout the process.

Reply from Leaders - Warrington
Ben from Leaders is just so helpful, supporting, cheerful and nothing was ever to much. Helped with absolutely anything even paperwork for the solicitors. Any questions Ben was always at the other end of the phone. Rob and Mike also were there to answer any queries, such a good team of staff. My property purchase went on for some time (this was down to the mortgage side of things and not to mention the solicitors) even though it was quite a while Ben was still supporting me and nothing was ever to much for him.
Thank you for all your help and support, it was very much needed.

Reply from Leaders - Warrington
I had a great experience with the company while searching for my current house, right from getting the right apartment to the documentation and tenancy agreement process, to the key collection. Lorena was my contact person and she was just too available to assist, her mails were always positive ways to make the process seamless for me, and then Chris is another great team member that I can’t forget. In general, Leaders has got good team and their relationship to clients is topnotch
#iRecommend

Reply from Leaders - Warrington
The agent who came to my house to value it was Mike Foreman. He was very professional and informed me how my property would be marketed which influenced me to select Leaders to sell my property. He was by far the best estate agent that came to see me.

Reply from Leaders - Warrington
We rented out our UK home while living abroad. The original company was extremely responsible and reliable. Unfortunately due to acquisition they were taken over by Leaders - that’s when the trouble began.
The service we have received has been nothing short of terrible. Additionally the tenants have equally had a bad experience.
We have been ripped off by cowboy contractors arranged by Leaders, including repair work on a shower that culminated in a major leak and damage to the property.
The communication and response has been diabolical.
They are taking a considerable sum of money to “manage” our property and have failed on all counts.
Do NOT use Leaders if you are considering renting out your property!

Reply from Leaders - Warrington
I would like to just say a massive Thank you, Ben,Rob & Mike from the Warrington Branch for all your help selling my Dads house.
It has been a difficult time for me but they made it so much easier for me by doing all viewings & helping me with the mind field of paperwork.
They have all be very patient with me and treated my late Dad property with dignity & respect
Thank you again I would highly recommend Leaders you are all a great credit to the Company

Reply from Leaders - Warrington
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