Leaders - Warrington Reviews 

78
TrustScore 4 out of 5

4.2

80 Sankey Street, WA1 1SG Warrington, GB


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Rated 5 out of 5 stars

Leaders Warrington staff are amazing. It started with Chris which passed my files onto Lorena which she did an outstanding job. Lucky to have an employee like her. Communication is 100%, response time... See more

Company replied

Rated 5 out of 5 stars

I recently moved from London to Warrington, and I've gotta say, the Leaders team made it a perfect experience. Massive jumbo shoutout to Becky – she's an absolute rock star and made sure everythin... See more

Rated 5 out of 5 stars

Leaders were acting as the estate agent in our house purchase and couldn't recommend them enough, especially Ben! Ben was so great and honestly I don't think this house sale/purchase would have gone t... See more

Rated 5 out of 5 stars

From beginning to end of the whole experience it was great. Rebecca's personality was especially great! The only suggestion we have is that possibly when other team members are involved by sendin... See more


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Warrington

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 80 Sankey Street, WA1 1SG, Warrington, United Kingdom

4.2

Great

TrustScore 4 out of 5

78 reviews

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4.2

All reviews

(78)

2,176 reviews in the last 12 months

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Rated 5 out of 5 stars

Warrington Sales

I recently had experience of selling a flat through the Warrington office and wanted to say a huge thank you to Ben Stevenson for being so helpful, knowledgeable and efficient. Many thanks for all your help Ben!

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot thank Natalie and the team at…

I cannot thank Natalie and the team at leaders Warrington for all their help in trying to place my Father in a suitable home. Natalie and the team went over and above in warmth and curtesy which really helps to take the edge off quite a stressful experience of moving. I would 100% recommend the team here. Thank you! Kate.

February 16, 2024
Unprompted review
Rated 1 out of 5 stars

Very unprofessional.. Lazy with no can do attitude

As a landlord I endevour I try to be the best I can be for my tenants and expect the same from my piers in the industry.
After waiting now for 7 working days, a phone call and follow up email,
Leaders have failed to provide a letter of reference for a new tenant I am referencing.
I believe Leaders have failed their tenant by dragging their feet or even possibly just ignoring the request either I believe this to be poor and very unprofessional.
After speaking to the new prospective tenant she has informed me they have failed her on numerous requests to get things resolved.
Opinion… no wonder she wishes to leave and move on to better things.
Conclusion
Very very poor Leaders another Angency who are happy to take your money at the beginning but do nothing once the money stops at the end

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

The biggest thanks to Ben at Leaders!

Leaders were acting as the estate agent in our house purchase and couldn't recommend them enough, especially Ben! Ben was so great and honestly I don't think this house sale/purchase would have gone through without him. He worked tirelessly to chase everyone and anyone to try and get us all updates and progress, he was so responsive and kept us in the loop when needed as well as being just so lovely as well!

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Becky has been brilliant in ensuring

Becky has been brilliant in ensuring our process was seamless. From initial inspection of the property through to completion she’s only ever been a phone call away. First experience with Leaders and a great one so far. welcome pack was a lovely touch.thank you Becky x

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I recently moved from London to Warrington, and I've gotta say, the Leaders team made it a perfect experience. Massive jumbo shoutout to Becky – she's an absolute rock star and made sure everything went like clockwork. (And has the patience of an angel)

Natalie, Chris, Meaghan and Danielle, you guys are awesome too! Team effort at its finest.

Moving can be a headache, but these guys turned it into a smooth ride. Super grateful for the personalised touch and hoping this positive vibe keeps ongoing during my time in Warrington. Solid five stars! (Wish there was 10 star options)

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Leaders Warrington were amazing with us…

Leaders Warrington were amazing with us throughout our difficult process. Very professional, very positive and always there for us . Really got the job done . Nothing was too much trouble . Always on the end of the phone even on bank holiday . Won’t use anyone else .

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Arranged a viewing and on the day of the viewing rang to confirm to be told they have now sold it. Poor customer service buying via them so wouldn't trust to sell my properties

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience! Great personality

From beginning to end of the whole experience it was great. Rebecca's personality was especially great!

The only suggestion we have is that possibly when other team members are involved by sending an email or assisting in other was a video call as an introduction might be a nice way to put a face to a name. However all went well.

All the best to the entire team at Leaders Warrington

August 31, 2023
Unprompted review
Rated 4 out of 5 stars

Professional and Easy Estate Agents

Me and my partner found a rental property with Leaders and found the process very smooth. Becky was really helpful with any questions we had and managed to us move into our property 2 weeks after securing it. I would consider using Leaders again in the future and would highly recommend to anyone.

August 30, 2023
Unprompted review
Rated 1 out of 5 stars

Leaders have just taken over the…

Leaders have just taken over the management of the property where I have lived for 4 years.
My oven broke down.
I reported this.
Leaders told me that the person who dealt with this was not in the office but "had probably " dealt with it.
They had not.
I made a 'phone call to the previous Manager and within 1/2 an hour they had resolved the issue.
Leaders are a fraud.
Do not trust this company.

August 18, 2023
Unprompted review
Leaders  - Warrington logo

Reply from Leaders - Warrington

Dear Nick,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards, Customer Care Team

Rated 5 out of 5 stars

Renting proeprty

I was looking to rent a property and I was very unsure on the whole process but I honoured to meet my estate agent Rebecca Hill! Cannot thank her enough for everything she has helped me with! Every step of the way been an absolute god send! Always helpful always happy to help and always keeps you updated on the process and will help in any way she can. Picked my keys up and was happily surprised to see i had a lovely little move in box that came with the handover of the keys and a smiling estate agent as usual! Absolutely amazing I highly recommend and will for sure refer her to anyone that is looking to move and use Leaders as their estate agent! I would never go anywhere else!

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Rebecca and the team are amazing

Rebecca and the team are amazing. They helped so so much thought out the process of moving into my new home. I cannot thank them enough for everything they have done for me. I’m so grateful and they do have the care for the clients as their first priority. Will recommend to family and friends

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Ben Stephenson was outstanding

Ben Stephenson was outstanding. He was the person that stopped my husband from pulling out of the purchase. He answered calls and if not he responded ASAP. Ben is defiantly an asset to Leaders. Out of a rating I personally give Ben 100% and would recommend Leaders.

July 13, 2023
Unprompted review

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