Leaders Warrington staff are amazing. It started with Chris which passed my files onto Lorena which she did an outstanding job. Lucky to have an employee like her. Communication is 100%, response time... See more
Company replied
80 Sankey Street, WA1 1SG Warrington, GB
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Leaders Warrington staff are amazing. It started with Chris which passed my files onto Lorena which she did an outstanding job. Lucky to have an employee like her. Communication is 100%, response time... See more
Company replied
I recently moved from London to Warrington, and I've gotta say, the Leaders team made it a perfect experience. Massive jumbo shoutout to Becky – she's an absolute rock star and made sure everythin... See more
Leaders were acting as the estate agent in our house purchase and couldn't recommend them enough, especially Ben! Ben was so great and honestly I don't think this house sale/purchase would have gone t... See more
From beginning to end of the whole experience it was great. Rebecca's personality was especially great! The only suggestion we have is that possibly when other team members are involved by sendin... See more
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

80 Sankey Street, WA1 1SG, Warrington, United Kingdom
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Replied to 99% of negative reviews
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I recently had experience of selling a flat through the Warrington office and wanted to say a huge thank you to Ben Stevenson for being so helpful, knowledgeable and efficient. Many thanks for all your help Ben!
I cannot thank Natalie and the team at leaders Warrington for all their help in trying to place my Father in a suitable home. Natalie and the team went over and above in warmth and curtesy which really helps to take the edge off quite a stressful experience of moving. I would 100% recommend the team here. Thank you! Kate.
As a landlord I endevour I try to be the best I can be for my tenants and expect the same from my piers in the industry.
After waiting now for 7 working days, a phone call and follow up email,
Leaders have failed to provide a letter of reference for a new tenant I am referencing.
I believe Leaders have failed their tenant by dragging their feet or even possibly just ignoring the request either I believe this to be poor and very unprofessional.
After speaking to the new prospective tenant she has informed me they have failed her on numerous requests to get things resolved.
Opinion… no wonder she wishes to leave and move on to better things.
Conclusion
Very very poor Leaders another Angency who are happy to take your money at the beginning but do nothing once the money stops at the end
Leaders were acting as the estate agent in our house purchase and couldn't recommend them enough, especially Ben! Ben was so great and honestly I don't think this house sale/purchase would have gone through without him. He worked tirelessly to chase everyone and anyone to try and get us all updates and progress, he was so responsive and kept us in the loop when needed as well as being just so lovely as well!
Becky has been brilliant in ensuring our process was seamless. From initial inspection of the property through to completion she’s only ever been a phone call away. First experience with Leaders and a great one so far. welcome pack was a lovely touch.thank you Becky x
I recently moved from London to Warrington, and I've gotta say, the Leaders team made it a perfect experience. Massive jumbo shoutout to Becky – she's an absolute rock star and made sure everything went like clockwork. (And has the patience of an angel)
Natalie, Chris, Meaghan and Danielle, you guys are awesome too! Team effort at its finest.
Moving can be a headache, but these guys turned it into a smooth ride. Super grateful for the personalised touch and hoping this positive vibe keeps ongoing during my time in Warrington. Solid five stars! (Wish there was 10 star options)
Leaders Warrington were amazing with us throughout our difficult process. Very professional, very positive and always there for us . Really got the job done . Nothing was too much trouble . Always on the end of the phone even on bank holiday . Won’t use anyone else .
Valuer professional, knowledgeable. Early days in selling process but good so far
Arranged a viewing and on the day of the viewing rang to confirm to be told they have now sold it. Poor customer service buying via them so wouldn't trust to sell my properties
We are so happy with this company. The staffs are really helpful to us.
From beginning to end of the whole experience it was great. Rebecca's personality was especially great!
The only suggestion we have is that possibly when other team members are involved by sending an email or assisting in other was a video call as an introduction might be a nice way to put a face to a name. However all went well.
All the best to the entire team at Leaders Warrington
Me and my partner found a rental property with Leaders and found the process very smooth. Becky was really helpful with any questions we had and managed to us move into our property 2 weeks after securing it. I would consider using Leaders again in the future and would highly recommend to anyone.
Leaders have just taken over the management of the property where I have lived for 4 years.
My oven broke down.
I reported this.
Leaders told me that the person who dealt with this was not in the office but "had probably " dealt with it.
They had not.
I made a 'phone call to the previous Manager and within 1/2 an hour they had resolved the issue.
Leaders are a fraud.
Do not trust this company.

Reply from Leaders - Warrington
I was looking to rent a property and I was very unsure on the whole process but I honoured to meet my estate agent Rebecca Hill! Cannot thank her enough for everything she has helped me with! Every step of the way been an absolute god send! Always helpful always happy to help and always keeps you updated on the process and will help in any way she can. Picked my keys up and was happily surprised to see i had a lovely little move in box that came with the handover of the keys and a smiling estate agent as usual! Absolutely amazing I highly recommend and will for sure refer her to anyone that is looking to move and use Leaders as their estate agent! I would never go anywhere else!
Rebecca and the team are amazing. They helped so so much thought out the process of moving into my new home. I cannot thank them enough for everything they have done for me. I’m so grateful and they do have the care for the clients as their first priority. Will recommend to family and friends
Ben Stephenson was outstanding. He was the person that stopped my husband from pulling out of the purchase. He answered calls and if not he responded ASAP. Ben is defiantly an asset to Leaders. Out of a rating I personally give Ben 100% and would recommend Leaders.
We moved in with no hassle... It was a smooth and understanding Transaction. Special S/o to Alisha she was very welcoming and nice. I recommend.
Becky was brilliant from start to finish, she clearly explained the renting process and supported me throughout. Excellent.
Leaders we’re very profesional and efficient with my rental, Alisha was so helpful and kept me informed during the whole process, a personal touch that was very much appreciated.
Alisha was amazing throughout the whole process, so helpful and responsive ! Such a smooth and easy move with them 😊
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