Leaders - Wolverhampton Reviews 

45
•
TrustScore 4.5 out of 5

4.6

Pershore Road 1880, B30 3AS Birmingham, King's Norton, GB

•

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Rated 5 out of 5 stars

Excellent service provided by both Fiaza and Trinity. We were kept informed throughout the process from viewing to getting the house key (with a very nice welcome box with sweets). Leaders is an excel... See more

Rated 5 out of 5 stars

Hannah was fantastic, before during and after viewing. Even helped with my little boy, thank you for your help!

Rated 5 out of 5 stars

We couldn’t be happier with the service we received from Leaders particularly Fiaza Haider from their team throughout the entire letting process. From our very first interaction,Fiaza was friendl... See more

Company replied

Rated 5 out of 5 stars

From start to finish excellent service from fiaza haider and the team at leaders made moving easy thanks


Company details

  1. Real Estate Agency
  2. also in
  3. Property Investment
  4. Real Estate Appraiser
  5. Real Estate Rental Agency
  6. Real Estate Surveyor

About Leaders - Wolverhampton

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • Pershore Road 1880, B30 3AS, Birmingham, King's Norton, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

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4-star
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1-star

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(45)

2,504 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience with my…

I had a great experience with my letting agent, Fiaza. She has been very professional, friendly, helpful, and approachable throughout the process. She communicates well, responds to queries promptly, and makes everything as smooth and stress-free as possible. Her patience, dedication, and willingness to help really stand out, and I truly appreciate the excellent service she provides. Thank you, Fiaza, for all your support. I would happily recommend her to anyone looking for a reliable and professional letting agent!

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I would highly recommend Fiaza Hiader to anyone looking for a home to rent! From start to finish, she was absolutely amazing, professional, helpful, and incredibly supportive throughout the whole process. She made what can often be a stressful and frustrating experience feel smooth, easy, and completely stress-free.

Fiaza went above and beyond to help me find a home, keeping me informed, answering my questions, and showing genuine care and commitment every step of the way. Her communication was excellent, her attitude was outstanding, and her dedication to helping me was truly impressive.

It’s rare to come across someone who takes so much pride in their work and genuinely cares about their clients. Fiaza is a true credit to her profession, and her outstanding service deserves to be recognised. Thank you, Fiaza, for all your help, patience, and professionalism. You made a real difference, and I’m genuinely grateful for everything you did.

If you’re looking for a letting agent who goes the extra mile, Fiaza Hiader is the person to contact. Absolutely outstanding service 20 stars without hesitation!

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service provided by both…

Excellent service provided by both Fiaza and Trinity. We were kept informed throughout the process from viewing to getting the house key (with a very nice welcome box with sweets). Leaders is an excellent letting agent. Thank you

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

October 4, 2026
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Oluwafemi

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

We couldn’t be happier with the service…

We couldn’t be happier with the service we received from Leaders particularly Fiaza Haider from their team throughout the entire letting process.

From our very first interaction,Fiaza was friendly, professional and incredibly helpful. She kept us informed at every stage, responded quickly to any questions we had and made the whole process feel straightforward and stress free.

Her communication was excellent, and she went above and beyond to ensure everything was handled smoothly. We really appreciated her patience, attention to detail and willingness to help whenever we needed it.

September 25, 2026
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Hi Samantha Washie,

Thank you for taking the time to review your recent experience with our Leaders Estate Agents Head Office branch. It's pleasing that we could provide you with a positive experience.

Don't hesitate to be in touch if you require anything further.

Kind regards

Customer Care Team

Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. Had a terrible experience with this agency.
Fiaza was half hour late for virtual viewing and quite unprofessional later on. The communication is lacking, she ghosted after getting all the information.

August 29, 2026
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Summaiya Karim,

We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.

Best regards, Customer Care Team

Rated 5 out of 5 stars

Great

Fiaza Haider has been brilliant she was on time very friendly and has made the application process smooth and easy because of her i will happily use leaders again in the future. Really happy with her and the team.

August 4, 2026
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Thank you, J S, for your wonderful feedback! We're thrilled to hear that Fiaza made the application process smooth and easy for you. Your satisfaction is our priority, and we look forward to supporting you again in the future.

Rated 5 out of 5 stars

Professional Excellence with a Personal Touch

Thank you so much for all your support throughout this process. I genuinely cannot thank you enough for everything you have done.
From our very first interaction, you have been professional, knowledgeable, patient, kind, and incredibly supportive. What stood out most to me was not only your expertise but also the genuine care and compassion you showed every step of the way. You always took the time to listen, answer my questions, and explain things clearly, which gave me confidence and peace of mind during what could have been a very stressful experience.
Your communication was excellent throughout, and I always felt valued, respected, and reassured. You consistently went above and beyond, demonstrating integrity, dedication, efficiency, and a real commitment to achieving the best outcome possible.
It is rare to come across someone who combines such high levels of professionalism with warmth, empathy, and genuine kindness. Your support has meant more to me than words can express, and I am truly grateful for your hard work and unwavering commitment.
Thank you for everything. I would not hesitate to recommend you to anyone looking for someone who is trustworthy, reliable, compassionate, approachable, and exceptionally good at what they do. It has been an absolute pleasure working with you.

August 3, 2026
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Thank you, Jominash, for your kind words and for sharing your experience. We're thrilled to hear that our support made a difference during this important time in your life. Helping people find and enjoy the right home is at the heart of what we do, and your feedback inspires us to continue providing reliable and empathetic service.

Rated 5 out of 5 stars

Excellent service

Our point of contact, Fiaza was very helpful, supportive and displayed an impressive level of professionalism in helping with our rental application and experience.

June 9, 2026
Unprompted review
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Reply from Leaders - Wolverhampton

Dear Olajesu

We greatly appreciate your 5-star review and the time you took to share your experience with Fiaza. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

We would like to thank Fiaza for her…

We would like to thank Fiaza for her professionalism and support throughout our tenancy application process. She followed all procedures carefully and maintained a very high standard of professionalism at every stage. At the same time, she was always kind, friendly, and approachable in her communication with us.
We feel very fortunate to have had Fiaza guiding us through the process, as she made everything run smoothly and efficiently. Her dedication and positive attitude gave us confidence and made the experience much easier.
We are certain that if we were choosing between two similar properties in the future, we would prefer the one managed by Fiaza because of the excellent service she provides.
Thank you, Fiaza, for all your help, support, and hard work throughout the entire process. We truly appreciate it and wish you all the best.

June 2, 2026
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Mokhtar, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Fiaza. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Rated 5 out of 5 stars

We r finding 1 bedroom flat..we r happy…

We r finding 1 bedroom flat..we r happy to the service of leaders...All thnx to fiaza which helps to us ..thnx a lot😊

May 21, 2026
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Amandeepkaur

We greatly appreciate your 5-star review and the time you took to share your experience with Fiaza. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

FABULOUS SERVICE

I am a landlord and i was trying to find a good agency and i found Leaders, the best thing i have done, they are an excellent service provider, just within 1 week they found me a tenant.
Lewis and Fiaza where dealing with my property they both have been just amazing, Very proactive communication, quick to respond to issues, polite, efficient.
They were very knowledgeable and patient with my questions and Friendly. Excellent… I would give them my highest recommendation.
Thank you again Lewis and Fiaza you both have been wonderful. Raj

May 15, 2026
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Reena
We greatly appreciate your 5-star review and the time you took to share your experience with Fiaza and Lewis. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Trinity has been a great help in making…

Trinity has been a great help in making the move go as smooth as possible

May 15, 2026
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Tay Swain

We greatly appreciate your 5-star review and the time you took to share your experience with Trinity. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Fiaza and Trinity

The entire progress from start to finish was very straightforward. Our showing with Fiaza was a very plesent experience and she was able to answer all questions we had while moving through the process of applying. We were in repeated contact with both Fiaza and Trinity who were both consistently helpful and professional helping to ease our nerves while waiting for approvals. When we picked up our keys we were given a charming gift box as a welcome package for our new home, it was a pleasure to work with such professionals.

May 9, 2026
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Charles
We greatly appreciate your 5-star review and the time you took to share your experience with Fiaza and Trinity. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Thanks to Lewis

I spoke with other LEADERS AGENTS but Lewis Langdell, is the BEST team members from LEADERS ESTATE ANGENTS to deal on.Always calm and polite when talking to you on phone or email. Lewis is very knowledgable and helpful throughout the process of moving in.
LEWIS, thank you for your help

November 25, 2025
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Ebere Nwachukwu We greatly appreciate your 5-star review and the time you took to share your experience with Lewis. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Fantastic Service

It was an absolute pleasure dealing with Lewis and the rest of the Leaders team. It took less than a week from valuing my property, photography, advertising and finding a tenant. The whole Leaders team were fantastic from start to finish. I would thoroughly recommend them to any Landlords looking for new tenants.

November 21, 2025
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Dave Lindon We greatly appreciate your 5-star review and the time you took to share your experience with Lewis and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

5 Stars for Lewis!

Lewis was so helpful thoughtout our whole moving process and was always on hand via email or phone call whenever we needed it. Even in the evenings and weekends he was super responsive and always pointed us in the right direction and kept us up to date with anything we needed to know :) Thank you Lewis you’re amazing! :)

November 7, 2025
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Emma We greatly appreciate your 5-star review and the time you took to share your experience with Lewis. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Re Leaders

Re Leaders: I greatly appreciated the help from Lewis to find tenants for my property. Lewis is very knowledgeable about the many aspects of the process, and success was founded on his expertise. Lewis was professional throughout, helpful and straightforward in explaining the many aspects of the process.
Highly recommended!

November 11, 2025
Unprompted review
Leaders  - Wolverhampton logo

Reply from Leaders - Wolverhampton

Dear Christine We greatly appreciate your 5-star review and the time you took to share your experience with Lewis. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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