Lee's Plumbing and Heating Reviews 226

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service they receive, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many people appreciate the prompt and reliable nature of the service, with staff often going the extra mile to provide thorough explanations and sound advice. Reviewers frequently mention the high quality of work performed, whether for boiler servicing, repairs, or installations. However, some customers were dissatisfied with specific projects, particularly wet room installations, citing a lack of trust and feeling misled regarding certain aspects of the work.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the efficiency and thoroughness of the... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

I have been using this company for over 10 years. Recently my central heating boiler stopped working. One phone call to Chris Lee and it was fixed the next day by Sam who is a credit to the company. B... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied


Company details

  1. Gas Installation Service
  2. Plumber
  3. Property Management Company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 5 out of 5 stars

Chris informed me my annual boiler…

Chris informed me my annual boiler service was due and within 3 days a visit was arranged and Sam arrived (early) to do the service. He was his usual friendly self and completed the job in good time. A minor fault was noted and should be repaired quickly. As ever a pleasure to use Chris’s company.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

And again!

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid response despite only phoning at 17.45. Fortunately he had a replacement part with him so sorted it out by 19.45!
As always, polite and friendly.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great all round plumbing service

Great service all round. We have used Lee's plumbing for a very long time for our plumbing needs and also recommended him to family and friends. Service is second to none. Reliable, knowledgeable and trustworthy are the three words that sum Chris and his team up.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Honest sound advice

Chris went the extra mile to arrange a plumbing and heating check for me ahead of a house purchase. He was very thorough, professional, and trustworthy and took the time to explain everything clearly and provided honest, sound advice that helped me make informed decisions about any potential future issues.
Thank you so much for all your help — I would have no hesitation in recommending Lee’s Plumbing and Heating Services.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service.

First time to use Lee’s P and H for servicing of my boiler. The work was carried out by Sam who was extremely thorough, replaced parts where necessary with a full explanation and left me confident that my boiler is in the best condition for another year. I will definitely be using them again next year.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

We have used Lees Plumbing and Heating…

We have used Lees Plumbing and Heating several times now. Communication is easy all staff polite and friendly. Work is always of a very good quality, no mess or rubbish left behind. We will continue to use them in the future. They have completed a variety of jobs for us from small plumbing repairs, servicing the boiler and refitting a bathroom. Very knowledgeable and great advice.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend Chris

Chris replied promptly to us and fixed an appointment to come and service our boiler. He was not only very thorough but very pleasant and efficient. He was a pleasure to have in the house and left no disruption or mess whatsoever. His work and expertise represented really good value for money.

October 17, 2025
Unprompted review
Rated 4 out of 5 stars

Recommend without hestitation

Chris arrived on time and was full of usefull comments and ideas .Just waiting for a ball park estimate and then a more detailed quote once we have agreed on the scheme

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend …

Chris is a highly professional plumber and pleasant to talk to. I’ve had Chris to complete the annual service of my boiler and wouldn’t hesitate to ask him to do any other plumbing work. Communications with Chris and Hannah are always excellent. I would highly recommend.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

We have used Chris’s company for years

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps. We never even think about using anyone else - he’s efficient, personable, competitively priced and diligent. By far the best plumber we could wish for.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Chris and his team have been regulars…

Chris and his team have been regulars now and I wouldn't consider changing. He and his team do a great job, quick and reliable and always attend if I have any problem which is not part of a regular service. Highly recommended.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Arrived on time. Very pleasant operative
Work done efficiently and cleanly- no mess at all
Fair price and very happy with this firm' which was
recommended by our previous plumber (now retired)
So pleased with communication, reliability and quality of work.

August 27, 2025
Unprompted review

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