Lee's Plumbing and Heating Reviews 226

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service they receive, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many people appreciate the prompt and reliable nature of the service, with staff often going the extra mile to provide thorough explanations and sound advice. Reviewers frequently mention the high quality of work performed, whether for boiler servicing, repairs, or installations. However, some customers were dissatisfied with specific projects, particularly wet room installations, citing a lack of trust and feeling misled regarding certain aspects of the work.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the efficiency and thoroughness of the... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

I have been using this company for over 10 years. Recently my central heating boiler stopped working. One phone call to Chris Lee and it was fixed the next day by Sam who is a credit to the company. B... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied


Company details

  1. Gas Installation Service
  2. Plumber
  3. Property Management Company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 5 out of 5 stars

Excellent service!

Chris and his team have looked after our heating system for several years and can always be trusted to do a good job.
Excellent friendly service by a team that know their stuff.
Highly recommended!

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

I can honestly say that I was…

I can honestly say that I was absolutely delighted with the service that Chris gave me, he was extremely responsive to my boiler breakdown and fitted in the diagnosis and repairs between his other jobs so that we could get our heating up and running during a very cold period.
Also, Chris clearly knows his stuff and he completed the work very efficiently, unlike another gas engineer that I tried first, who did not have Chris’s knowledge.
Lee’s Plumbing and Heating Services will be my only choice going forwards.
Many thanks Chris for your great service.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Chris came recently and completed our annual boiler service as well as supplying and fitting a new outside tap. First-rate service as always.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I met Chris after my own Worcester Bosch plumber retired and Chris took over the annual maintenance of the boiler. He gave excellent service and would 100% recommend him. I also spoke to him about refurbishing our bathroom and he had lots of ideas for us to think about and will definitely use him when we are ready to proceed with this. Thank you again Chris :)

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, punctual service from Chris, who carried out an annual service on the central heating boiler, and replaced the bathroom extractor fan motor.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great Plumbing Company

I met Chris as I am an architect and had several issues on various projects which Chris was very responsive and quick to organise the labour required to carry out the remedial and new plumbing works.
The work was completed extremely efficiently and within the budget allocation.
Cannot recommend highly enough.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Great service with good communication.
Efficient and friendly punctual service.
Clearly an experienced tradesman .

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Chris Lee a true Gent

I met Chris at my daughter’s house in Bingham after a con man had fitted a boiler that was badly fitted, dangerous and had been condemned.. Chris realised that she had 2 small children and they needed heat and hot water. He was polite, friendly, efficient and so knowledgable. He looks after my wife and I along with our daughter. I would have NO hesitation in recommending him for any plumbing job large or small

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Additional radiator installation

I have recently had an additional radiator installed in my lounge.
The work was done by Sam who made an excellent job. He arrived on time, was very tidy and other than painting a small amount of new pipe work no remedial decoration was needed.
I am impressed by the workmanship and will certainly have any further plumbing work done by the company. In fact my boiler is being serviced by Chris shortly.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Need a plumber?

After hearing that my regular plumber had to retire early I needed to find a reliable replacement. Details of a local business was given to my relative and she passed those on to me.I left a message on the answer machine and I was contacted by Chris that evening . An appointment was made for Chris to visit and carry out my yearly gas boiler service the next week. Chris arrived on time and professionally did the service as required. I found him very curtious and will be using LPH Ltd for my plumbing needs in the future. Assurances by Chris that any emergencies would be answered even if he had to visit in the evening convinced me to choose Chris Lee.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company and their staff, when searching for a plumber/quote they were quick to respond, communication, advice and guidance was outstanding. They removed the stress to ensure the correct parts were sourced.
During the installation of our new cistern, Plumbers (Sam and partner) gave clear information of what they had carried out during the installation, also respectful when popping in/out of the home for parts/equipment. They were very clean and tidy when job was completed.
Even when we had a knocking noise they were quick to identify and rectify the problem.
Thank you All, I now have your contact details on speed dial!

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Good job as always…

The company installed my central heating boiler 8 or so years ago and it was due for service today.
Chris came today and carried out a thorough service - there were no problems.
He has always been friendly and polite - the same goes for all his staff - he was accompanied by an apprentice today.
The job was carried out efficiently and with care in a reasonable time.
I would have no hesitation in recommending the firm. They always do the annual service at a reasonable price and have done other jobs for me such as replacing kitchen sink, repairing leaking sink.

August 20, 2024
Unprompted review
Rated 4 out of 5 stars

On time arrival

On time arrival: pleasant and polite people.

Completed the task in a timely manner and provided the required certificate.

They were tidy and organised.j

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler service

Excellent prompt service provided by Lee's plumbing i have hesitation in recommending this brilliant company.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout. Highly recommended.

Chris and his team installed a new boiler and heating system in our 1960’s built house that still had a single pipe system. Absolutely first class service from beginning to end. Very tidy and professional with excellent finishing to the decor. Cannot recommend highly enough and will absolutely look to book again for any future work.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service as usual from this company

I had a radiator replaced in a conservatory. Sam & Kyle worked methodically and carefully to fit the new radiator & refill the central heating system, ensuring all the radiators throughout the house were bled of air & everything worked correctly. Sam Haa developed a really good customer rapport with his conversation & explanation. As the apprentice of 1 week Kyle was polite, friendly, and learning quickly on the job. He will no doubt be a successful addition to this company. I'd definitely use Lee's plumbing service again.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

New customer review

When our regular plumber retired he recommended Lees plumbing and heating.
Chris the business owner called out to do our annual boiler service recently. He arrived promptly and was very friendly throughout the visit.
Servicing completed and all documentation completed at the same time.We feel confident we are in good hands for our future needs.

June 21, 2024
Unprompted review
Lee's Plumbing and Heating logo

Reply from Lee's Plumbing and Heating

Thank you for taking the time to leave us a very nice review. Cheers Chris

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