Lee's Plumbing and Heating Reviews 226

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many appreciate the team's reliability, knowledge, and willingness to go the extra mile, whether for routine maintenance or complex installations. People often mention feeling confident and well-informed due to clear explanations and sound advice. However, some people were dissatisfied with specific projects, particularly regarding wet room installations, feeling that the quality of the work did not meet their expectations and that their concerns were not adequately addressed.

What people talk about most

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

Staff

Reviewers consistently mention positive feedback about staff, highlighting their professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied

Rated 5 out of 5 stars

I have been using this company for over 10 years. Recently my central heating boiler stopped working. One phone call to Chris Lee and it was fixed the next day by Sam who is a credit to the company. B... See more


Company details

  1. Gas Installation Service
  2. Plumber
  3. Property Management Company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 5 out of 5 stars

A pleasure to deal with!

My boiler was broken, I looked on the Worcester Bosch website to see recommended installers and contacted Lee's Plumbing and Heating and spoke to Chris who was knowledgeable and honest without the hard sell and sucking of teeth! From meeting him to look at my boiler on the Tuesday, my super new boiler was installed by Sam and Chris that Friday. Very very happy with service from start to finish, they took care and were respectful - would certainly recommend.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Bathroom refurbished and new combi…

Bathroom refurbished and new combi boiler

Exceptional service.Chris and Sam undertook a completely new bathroom refurbishment with new new boiler installation and we’re over the moon with the outcome of their work In our view they are dedicated professional incredible attention to detail helpful and thoughtful and go the extra mile We love what they’ve done and will be using them in the near future for additional work Nothing was too much trouble for them

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Another brilliant job from Lees…

Another brilliant job from Lees Plumbing and Heating,
Chris and Sam never fail to deliver excellent service, this is the fourth time using them and can't recommend them enough.

September 7, 2021
Unprompted review
Lee's Plumbing and Heating logo

Reply from Lee's Plumbing and Heating

Thank you for taking the time to write a lovely review for us, its always a pleasure working for you.

Many Thanks

Chris

Rated 5 out of 5 stars

Boiler replacement and resiting

We needed to replace our boiler and resite the hot water cylinder. We asked Chris to quote since he had previously fitted the hot water cylinder when we needed an emergency replacement. He gave excellent advice on the sizing and siting of the boiler and cylinder and on how the pipework should be re-arranged. He provided a competitive quotation. His team went on to work carefully and considerately, minimising disruption to our daily life. They were particularly careful over cleanliness, putting down plastic floor covering and regularly sweeping up. The new pipework is neat, and the valves are clearly labelled. All in all an excellent job!

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

We needed a new combi boiler fitting to…

We needed a new combi boiler fitting to replace an existing floor standing unit.After several let downs from other tradesmen, Chris booked us in within 10 days of us accepting the quote. Boiler was fitting within the day, in the exact place we wanted it, whilst all being very clean.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Heating flush and outside tap

We have used LPH for a number of years now, and Sam came round recently to flush our heating system and install an outside tap. I was a bit worried about the tiled wall he had to go through, but he managed a lovely neat job. He also diagnosed (and fixed) an issue with our underfloor heating whilst doing the flush. Very reasonable - no hesitations in using them again. Many thanks

June 12, 2021
Unprompted review
Rated 5 out of 5 stars

Quality work, Very professional!!

Thank you so much Chris and Sam for supplying and fitting our new boiler. Our Baxi was on its last legs, and needed moving to a more accessible location. Sam was very professional, arrived earlier than expected for the job which was brilliant, and kept us informed throughout the day. Sam gave us a detailed explanation of the new heating system. Quality work and knowledge! Thank you again both for getting us back up and running.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

New modern bathrooms

Chris & Sam have fitted 2 bathrooms, the attention to detail is excellent, completed on time and took care to keep the house clean and tidy. I’m very pleased with the results and would highly recommend them, in fact I have just asked the to fit new central heating for my mother.

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, professional reliable and friendly team. Chris spent time explaining everything to us both before and after our new boiler and heating system was installed. He went above and beyond our original quote to make sure everything was perfect. Always on time and took care not to cause too much disruption to our home. Cannot recommend them enough. Five stars.

February 14, 2021
Unprompted review
Rated 5 out of 5 stars

Really quick response to my request for…

Really quick response to my request for a service, and his service prices are competitive.

Lees Plumbing & Heating installed my system and were very professional.

I have already recommended Chris to my Stepson who now uses him for servicing after the original installation engineer let him down.

I have no hesitation in awarding the full 5 stars.

January 17, 2021
Unprompted review

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