Lee's Plumbing and Heating Reviews 226

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many appreciate the team's reliability, knowledge, and willingness to go the extra mile, whether for routine maintenance or complex installations. People often mention feeling confident and well-informed due to clear explanations and sound advice. However, some people were dissatisfied with specific projects, particularly regarding wet room installations, feeling that the quality of the work did not meet their expectations and that their concerns were not adequately addressed.

What people talk about most

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

Staff

Reviewers consistently mention positive feedback about staff, highlighting their professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied

Rated 5 out of 5 stars

I have been using this company for over 10 years. Recently my central heating boiler stopped working. One phone call to Chris Lee and it was fixed the next day by Sam who is a credit to the company. B... See more


Company details

  1. Gas Installation Service
  2. Plumber
  3. Property Management Company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 5 out of 5 stars

Usual excellent service

Usual excellent service . Kept me informed all along . Even phoned to advise he was going to be later than originally planned - even though only 20 mins late .
Never leaves a mess and happy to give advice & guidance on newish system to me . Would - and have - recommend to anyone .

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Over the years we have used LPH on several occasions and have always been very pleased with the service we have received, Chris has always delivered a very good service, always very thorough and to a very high standard. I wouldn't hesitate to recommend LPH for any Central Heating/ Plumbing works.

November 10, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Had a leak from the sink in en suite which we thought would be tricky to fix as it is a unit. However Chris was able to fix this without any trouble.
Very reliable and punctual, Chris cleaned up too.
COVID safe with all the PPE and social distancing.
Highly recommend Lee's Plumbing and Heating

October 29, 2020
Unprompted review
Rated 5 out of 5 stars

An efficient and tidy team

An efficient and tidy team. Didn't know they had been. Installed a new boiler to our garage and removed old one from kitchen. Noticed a difference already in warms of house. Would fully recommended.

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

I found Chris to be very professional

I found Chris to be very professional, providing a detailed quote for the work to be done and answering any questions I had. His very able assistant, Sam Joyce turned up on time at 8am (no problems with the traffic between his house and mine. about 3/4 mile)
Good Covid 19 measures in place. Sam fitted the boiler and Chris came later to fit a new immersion heater and Nest controller. Explained the new controls, cleared all materials away and left a tidy job. Thoroughly recommend LPH for service, repairs and new installs.
Martin Robson

October 18, 2020
Unprompted review
Rated 5 out of 5 stars

Boiler service

Chris attended to service our boiler, He is polite, professional, clean and has excellent Covid measures in place. Nothing is too much trouble for Chris always provides a brilliant service. Would always recommend LPH.

October 12, 2020
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, cant fault anything and would highly recommend. Chris called round to quote, made us feel at ease, talked through the options and explained the measures they would take with Covid, Sam arrived on the day and everything happened as Chris had explained. So nice to have hot water and heating again. Thank you

October 3, 2020
Unprompted review
Rated 5 out of 5 stars

TRUELY AMAZING TRANSFORMATION

TRUELY AMAZING TRANSFORMATION – EN-SUITE
We have used Chris & Sam many times for various plumbing & heating jobs. This time we had an en-suite replaced all new piping, lighting,tiling and fittings, they did the lot from start to finish and the end result is amazing. They are really nice friendly chaps, utterly professional , trustworthy and their workmanship is second to none. They really think about the end result and are determined to get it spot on. Chris can also suggest great ideas and will always find a solution to any problem. If you want a high quality end result don’t hesitate to use these guys. We have complete confidence in them. Get them booked in as their reputation means that they are always busy but you get what you pay for in life !

October 3, 2020
Rated 5 out of 5 stars

Always excellent service.

Over the last few years, Chris has carried out annual services on my boilers, as well as installing a new one. He is friendly, reliable, trustworthy and good at what he does, and I'd recommend him to anyone.

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

I have used LPH for several years now…

I have used LPH for several years now and always found them very reliable, trustworthy and work with a clean and tidy manor. As an extra bonus they are also competitively priced.. I would not hesitate in recommending this company..

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent plumber

I can't speak highly enough of this plumber. Friendly, professional, considerate and punctual. I have used this company at least half a dozen times and find them a first class outfit. Have already got other work in the pipeline with Chris.

June 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent workmen

Always use Lees Plumbing and Heating Services for our plumbing work.
Excellent workmen both Chris and Sam are a pleasure to have working in the home , polite , punctual and pleasant , work always done to an excellent standard, cannot fault them

June 15, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent work!

Lee's Plumbing and Heating replaced our old boiler. I requested quotes from Worcester boiler website and most companies wanted to visit our property to check the existing boiler to give a quote (which we didn't look forward due to covid-19). Chris on the other hand just asked to send few pictures of the boiler and that was enough for him to know exactly what needs to be done! Very competitive prices. We had a lot of questions originally and Chris took time to explain how things work and make us comfortable that his company was the right choice. On the day, promt arrival, all PPE on hand, and made sure the site is cleaned at the end. Chris even helped us to install a new radiator that we were fiddling with and didn't have right tools to install ourselves. Cannot recommend them enough!

June 13, 2020
Unprompted review

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