Lee's Plumbing and Heating Reviews 227

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many appreciate the team's reliability, knowledge, and willingness to go the extra mile, whether for routine maintenance or complex installations. People often mention feeling confident and well-informed due to clear explanations and sound advice. However, some people were dissatisfied with specific projects, particularly regarding wet room installations, feeling that the quality of the work did not meet their expectations and that their concerns were not adequately addressed.

What people talk about most

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

Staff

Reviewers consistently mention positive feedback about staff, highlighting their professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied

Rated 5 out of 5 stars

I have been using this company for over 10 years. Recently my central heating boiler stopped working. One phone call to Chris Lee and it was fixed the next day by Sam who is a credit to the company. B... See more


Company details

  1. Gas Installation Service
  2. Plumber
  3. Property Management Company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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Rated 5 out of 5 stars

Boiler Repair

Used Chris at Lee's Plumbing and Heating for the first time to fix our boiler. He had to sort a part to fix it, but it was ordered on a next day and he returned when he said he would and phoned us a couple of times to keep us updated. Very pleased with the service and happy to recommend them.

January 30, 2019
Unprompted review
Lee's Plumbing and Heating logo

Reply from Lee's Plumbing and Heating

Thank you for your kind words.

Rated 5 out of 5 stars

Brilliant Job

Brilliant Job! Replaced our old back boiler in the chimney with a new Worcester Bosch combi boiler. The new boiler was installed in the attic so it's out the way of any future alterations we may do to the house. Chris took the time to discuss every option for the new boiler location and what would be best for us.

Also installed a Smart Nest Thermostat and took the time to demonstrate how everything works etc. Took two days which is exactly what he quoted and he also took care of the Worcester guarantee forms before leaving.

Would recommend to anyone and will be using Chris for any plumbing jobs going forward.

January 22, 2019
Unprompted review
Rated 5 out of 5 stars

I have used Chris a few times now

I have used Chris a few times now, always the first plumber i call from my contacts list, as i find plumbers in general can be a bit unreliable, although not had that problem with Chris.

H calls out, always happy to make contact with tenants, finds the problem and fixes it all within a good frame of time.

January 21, 2019
Unprompted review
Rated 5 out of 5 stars

Good job done

I got Chris’ number from Check a Trade. Gave him a call as I had problems with my boiler and he came round to check it. After quickly locating the problem he explained what needed doing then gave me a quote and we arranged a date for fixing it. Turned up on time and completed the work within the given time. He is a very tidy worker and friendly. Would definately recommend him and will be using him again in future if the need arises.

January 21, 2019
Unprompted review
Rated 5 out of 5 stars

Truly caring plumbers

I can't praise Chris and his team enough. He and his team did a fabulous job of changing us from oil to gas despite the lack of support from Scottish Power to fit a gas meter. They were thoroughly professional and reliable throughout and couldn't do enough to help sort out the problem areas.
I honestly didn't think businesses like this still existed today - a really caring company who genuinely care about their customers. I can't praise them enough. We're delighted we found them and they'll be servicing both the gas boiler and the Aga from now on.

October 14, 2018
Unprompted review

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