Lee's Plumbing and Heating Reviews 226

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many appreciate the team's reliability, knowledge, and willingness to go the extra mile, whether for routine maintenance or complex installations. People often mention feeling confident and well-informed due to clear explanations and sound advice. However, some people were dissatisfied with specific projects, particularly regarding wet room installations, feeling that the quality of the work did not meet their expectations and that their concerns were not adequately addressed.

What people talk about most

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

Staff

Reviewers consistently mention positive feedback about staff, highlighting their professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied

Rated 5 out of 5 stars

I have been using this company for over 10 years. Recently my central heating boiler stopped working. One phone call to Chris Lee and it was fixed the next day by Sam who is a credit to the company. B... See more


Company details

  1. Gas Installation Service
  2. Plumber
  3. Property Management Company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 5 out of 5 stars

Professional

Chris replaced and moved a gas boiler for me and installed a new shower. Excellent workmanship, very efficient and clean. All works carried out to high standard. No hesitation to recommend.

January 18, 2020
Unprompted review
Rated 5 out of 5 stars

Chris was absolutely fantastic!

Chris was absolutely fantastic!! He came out at such short notice before Christmas and changed our boiler system and made our Flu meet new regulations. He was so polite and funny! He kept our home tidy whilst doing the work and when he finished he explained everything to us very clearly. I cannot recommend him highly enough! Thanks again Chris!!

December 19, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent job on a boiler installation

Excellent job on a boiler installation. Both Chris and Sam are knowledgeable, tidy and have meticulous attention to detail. Highly recommended if you're looking for an honest, reliable plumber.

November 25, 2019
Unprompted review
Rated 5 out of 5 stars

Came on a Sunday to check my boiler

Came on a Sunday to check my boiler - did all they could to get it going but it was pretty obvious it was no longer workable.
I was traveling on business the next week but Chris arranged to fit a new boiler while I was away - fabulous. Came home to a new boiler, no mess and a warm house. Chris made an additional visit to make sure I was happy and to help me set up the App to regulate the thermostat remotely. Again, excellent service.

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

New boiler, friendly professional service

Chris came and quoted us for a new boiler along with 2 other companies. He advised us on the right boiler for our home and promptly sent us a quote. Any further questions we needed answering Chris was quick to give us further information.

We decided to choose Chris as he was friendly, professional and competitive. Chris was punctual and completed the boiler replacement in one day.

We would not hesitate to recommend Chris and any further work we need in the future we will be contacting Chris.

September 25, 2019
Unprompted review
Rated 5 out of 5 stars

The best!!

We have been using Lee's Plumbing and Heating for a few years they recently carried out a new shower installation on the day I went into hospital so that it would be ready for when I came home...even though they were busy.
Chris and Sam are always punctual and arrive when they say they will. We dont mind waiting for the work to be done, good workers are always in demand!
We would recomend this company to anyone and everyone.
Zena

September 25, 2019
Unprompted review
Rated 5 out of 5 stars

Best plumbers around

We’ve used LPH for a few years now and wouldn’t use a different plumbing service. Chris and Sam are always punctual, conscientious and approachable.

A few years ago they removed our old system (hot/cold water tanks) and fitted a new combi boiler, returning annually for the service.

Recently we have had our old en suite bathroom taken out and reconfigured. Chris and Sam were always on time, working tirelessly. Chris managed the project for us meaning that we didn’t have to worry about liaising with other tradespeople. We are really pleased that we have our statement shower room!

August 28, 2019
Unprompted review
Rated 5 out of 5 stars

An amazing Job

I was blown away by the transformation of the en-suite; Chris did an amazing job in working with us to source the right products within our budget. He knew exactly what we were trying to achieve. The quality of work was brilliant and he was extremely tidy. I would definitely recommend him - Thanks Bri and Jo

July 9, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Job on new boiler Installation

We had Chris to quote us for a new boiler which was 1 of 5 quotes. From the start he was polite, professional. He arrived when he said he would and took the time to listen to what we needed to have done, advised us on the right specification boiler to suit and then sent the quote through when he said.
We decided to go ahead and are really glad we chose him. Again he arrived on time and got on with the job. He and Sam kept things tidy throughout and by the end of the day everything was done,and he carefully explained how it all worked. Was so impressed I've already recommended him to a friend. Thanks Chris and Sam, fantastic job. See you next year when the service is due

May 12, 2019
Unprompted review
Rated 5 out of 5 stars

Boiler & bathroom fitting

Chris fitted our boiler and 2 bathrooms including a new en suite where there was none. He also does our boiler service annually. We’ve always had an excellent service. He is always on time, does a great job & is tidy & helpful too! No hesitation in recommending.

April 23, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic kitchen .....

We have used Chris in the past for our boiler so chose him for our kitchen refit and what can we say about him and his team. They have have been brilliant throughout the whole process of everything from planning, design, fitting and completion. The kitchen looks fantastic and has been finished to a high standard. They have provided an excellent service throughout and have gone above and beyond to make sure that we are happy with the final result even taking time out to complete the smallest of snag jobs. They are just what every homeowner expects of tradies, punctual, polite, offering advice, clean and tidy. The finished kitchen is both beautiful and functional. I would definitely recommend LPH to anyone and will be using them again in the near future. Thanks Chris, Sam and the team.

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

Have used Chris for several years

Have used Chris for several years, first to service the boiler, then when we wanted to replace he installed a modern combi with Nest thermostat. We also used him to refit our ensuite bathroom. Both these jobs were challenging but Chris and his team worked through them with results we are delighted with. Nothing is too much trouble, he always goes the extra mile until we are all happy with the work done. It gives us great peace of mind to know we have someone like Chris to call on whenever help is needed.

March 6, 2019
Unprompted review

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