I’ve been a customer of Leighton’s for over 20 years - they’re not cheap, not expensive either - but they are the best and their customer service (Farnham) is second to none. A couple of days after p... See more
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I’ve been a customer of Leighton’s for over 20 years - they’re not cheap, not expensive either - but they are the best and their customer service (Farnham) is second to none. A couple of days after p... See more
Company replied
I’ve used Leightons in Farnham for many years and I’ve always had very good service. Yesterday was as good as ever. I arrived, cheekily I asked for a coffee, no problem. The contact lens check up... See more
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I popped into the Farnham branch of Leightons this afternoon with a concern about my right eye. I was very grateful to be offered an emergency eye health exam - nothing was too much trouble and for a... See more
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I wasn’t an existing client but certainly will be in the future! Emily was courteous , professional and took the trouble and time to fix my ‘Oliver Peoples’ glasses for me. Leightons didn’t even st... See more
Company replied
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
46 Downing Street, GU9 7PH, Farnham, Surrey, United Kingdom
Replied to 78% of negative reviews
Typically replies within 1 week
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Great service, quick and easy to book. My mum's ears are comfortable and she is delighted to be able to hear again

Reply from Leightons Opticians & Hearing Care - Farnham
Exceptionally professional and personalised service. A very good experience.

Reply from Leightons Opticians & Hearing Care - Farnham
I needed to get eat impressions done in order to get some bespoke earplugs made. Atish was very good, letting me know what was going on throughout the procedure and producing exactly the right quality of impressions to form the moulds for my plugs. Very pleased.

Reply from Leightons Opticians & Hearing Care - Farnham
Very well organised store with very friendly welcoming staff. Atish was very professional and knowledgeable. No hesitation recommending him should you need an audiologist.

Reply from Leightons Opticians & Hearing Care - Farnham
The care I received during my recent appointment with the Audiologist, Atish, in Farnham was superb. After spending a year in lockdown, my ears and hearing aids were in dire need of attention and after having the wax in both ears removed and my hearing aids recalibrated the world is indeed a different and much better place. All the procedures involved during the consultation were carefully and clearly explained and the relief I felt when my ears were cleared was wonderful. Many thanks.

Reply from Leightons Opticians & Hearing Care - Farnham
I have had problems all my life with build up of wax in my ears. Due to COVID lockdowns it has made things difficult to resolve until recently. I managed to get an appointment in my local Leightons for removing and hearing test. Can’t thank Bobby enough for sorting. Hearing back to normal would definitely recommend.

Reply from Leightons Opticians & Hearing Care - Farnham

Reply from Leightons Opticians & Hearing Care - Farnham
I went to Leightons in Farnham as I couldn't go where I usually go. I needed my ears cleaned out and was feeling uncomfortable.
I got an appointment quite easily, but I was on the hearing register anyway.
I found the staff pleasant and only waited a few minutes before I went in.
Atish was very professional and explained all that he was going to do, and I got to see in my ears with a small camera! I was a little apprehensive at having suction as I'd not had it done before, but Atish was very good and I was fine. Also had a hearing test as well. I would recommend Atish to my friends as I felt very comfortable having this procedure done. Thank you.

Reply from Leightons Opticians & Hearing Care - Farnham

Reply from Leightons Opticians & Hearing Care - Farnham

Reply from Leightons Opticians & Hearing Care - Farnham
I was very impressed with the professionalism of the audiologist Atish .He explained the procedure for ear wax removal and hearing test excellently.I would very much recommend him for hearing tests and removal of ear wax.

Reply from Leightons Opticians & Hearing Care - Farnham
I took my 96 year old mother for ear syringing and audiology testing .The appointment was running a little late but we understood why when we had our own appointment and saw how thorough and careful Atish was during it .
He treated my mother with gentleness and respect and adjusted his routine so that she did not have to switch chairs or sides .He was very kind , professional and gave us plenty of time even though I think he may have missed or shortened his lunch break because of this .
We had a very good experience and my mum was very happy afterwards , even though she had been quite nervous before the appointment -never having had one before .Thank you Atish !
All other staff -reception -were very polite and the premises were spotlessly clean .

Reply from Leightons Opticians & Hearing Care - Farnham
Atish was punctual, polite, and efficient and explained everything as we went along. Highly recommended, 5-Stars. Charles Barton.

Reply from Leightons Opticians & Hearing Care - Farnham
Excellent service today from Atish in Farnham.
Very professional, very thorough with everything explained in a very safe & clean environment.
Would highly recommend as this is yet another quality service from Leightons.

Reply from Leightons Opticians & Hearing Care - Farnham
Just attended my first annual hearing aid check-up. A very thorough review - full hearing test, retuning and cleaning of hearing aids, and fresh supplies of batteries, filters and buds in addition to checking ear health and confirming no problems. All conducted in a COVID-safe way. Couldn't really ask for anything more. Excellent.

Reply from Leightons Opticians & Hearing Care - Farnham
We received excellent kind professional service from Atish Keshav the audiologist who was patient, understanding and very thorough. Thank you very much the team at Farnham.

Reply from Leightons Opticians & Hearing Care - Farnham
Extremely thorough, caring, patient and helpful. What more could a customer ask for? In view of the present COVID-19 challenge, I was grateful for the care all members of staff expressed. Thank you.

Reply from Leightons Opticians & Hearing Care - Farnham
The audiologist was really nice and very calming, made me feel very comfortable and relaxed. He ensured I always knew what he was doing and how he was going about different parts of the process. Definitely would recommend and 100% would go back.

Reply from Leightons Opticians & Hearing Care - Farnham
I had a courtesy call from my audiologist that allowed me to make an appointment during pandemic lockdown Upon attending i was very impressed with safety measures ref. covid and the thorough full check up of my hearing aids also updating with a full test of my current hearing.
All together an excellent service . Thank you

Reply from Leightons Opticians & Hearing Care - Farnham
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