they produce Long-term care plan for patient like for my eye test vision tech took pictures to compare my eye structure over time, in future to check my eye health. Perfect staff, tidy and helpful fo... See more
Company replied
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Positioned conveniently on the High Street in Poole near parking & all the shops. The premises are very light & the staff welcoming. They have the latest equipment & the extra medical tests are worth... See more
Company replied
Excellent service at Leighton's in Poole today, my 1st visit. They were busy when I went in, all staff very professional, polite and helpful. Extremely customer focussed. I felt very reassured and wi... See more
Company replied
The whole experience was enjoyable The Team had exceptional knowledge of all their products. Nothing was too much trouble. Once the frames were chosen, and there were lots of gorgeous one to choose fr... See more
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
157 High Street, BH15 1AU, Poole, Dorset, United Kingdom
- 01202678244
4.8
Excellent
99 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Staff very helpful and informative
Staff very helpful and informative. Very clean and tidy premises. Social distancing and staff wearing PPE very reassuring. Thank you
February 10, 2021
Reply from Leightons Opticians & Hearing Care - Poole
Thank you for your review, Emma!
Staff very friendly and helpful
February 10, 2021
Reply from Leightons Opticians & Hearing Care - Poole
Thank you for taking the time to leave us a review, Nicola!
Everyone is so friendly and helpful
Everyone is so friendly and helpful. Make you feel at home when you go in. Xxx
February 10, 2021
Reply from Leightons Opticians & Hearing Care - Poole
This is a lovely review, the practice team in Poole will be delighted with your feedback. Thank you, Miss Dodd.
Reply from Leightons Opticians & Hearing Care - Poole
Thank you so much for leaving us a review.
Amazing service in very safe environment
In the current circumstances I felt protected and safe having my eyes tested and received a thorough eye exam and health check. I was then given excellent service afterwards to choose glasses frames in an unhurried and highly professional way.
The measurements for the lenses were meticulous and frames were adjusted to fit perfectly to my head- making it a very personal, thorough and Covid secure experience.
February 9, 2021
Reply from Leightons Opticians & Hearing Care - Poole
Thank you for your detailed review, Mrs D-White, we appreciate hearing about all our patient experiences in practice. Enjoy your new spectacles!
I wouldn't go anywhere else!
Amazing service by professionals whom I trust and really know their stuff, I wouldn't go anywhere else for my optometry!
February 4, 2021
Reply from Leightons Opticians & Hearing Care - Poole
High praise, indeed! Thank you for sharing your review and for your loyalty, Melanie!
Reply from Leightons Opticians & Hearing Care - Poole
Our Poole Practice team will be delighted with your review, thank you for sharing your experience with us.
Great service and helpful
Brilliant service. I also felt very safe in regards to COVID-19, they are taking their precautions very seriously. Glasses can be a bit expensive however David was a great help.
February 3, 2021
Reply from Leightons Opticians & Hearing Care - Poole
Thank you for your review. Our Qualified Dispensing Optician team will be thrilled with your feedback.
Brilliant, safe service
Everyone at Leightons is always incredibly professional. They’re PPE and infection control measurements are perfect. I feel very safe visiting giving the current circumstances. Everyone is all dressed in full PPE and use regular hand sanitiser. Every member of staff is so friendly, highly recommended
February 3, 2021
Reply from Leightons Opticians & Hearing Care - Poole
We have taken our COVID measures very seriously, it's wonderful to hear that they are appreciated. See you again soon!
Reply from Leightons Opticians & Hearing Care - Poole
Thank you for your review, Miss Owens!
PROFFESSIONAL AND FRIENDLY ALL YOU WANT…
PROFFESSIONAL AND FRIENDLY ALL YOU WANT FROM AN OPTICIAN!
February 3, 2021
Reply from Leightons Opticians & Hearing Care - Poole
Thanks for your review, Richard.
First Class
I was anticipating some issues related Covid regulations. However, all my concerns were answered before the appointment. The whole experience was as I have come to expect from Leightons. It was a pleasure.
February 3, 2021
Reply from Leightons Opticians & Hearing Care - Poole
Thank you for taking the time to leave us a review, Mr Pardey. As a primary healthcare provider, we have remained open throughout lockdown, with the safety of you and our practice teams as our top priority. It's great to know those efforts have been appreciated!
I have been visiting Leightons for over…
I have been visiting Leightons for over 25 years and i have had nothing but amazing consistent service
February 3, 2021
Reply from Leightons Opticians & Hearing Care - Poole
Wow, thank you for your loyalty through the years, Miss Wakelin! We really value having you as one of our patients, thank you for your review.
Very safe conditions in store.
Very safe conditions in store.
The most thorough eye examination action I’ve ever had.
Excellent choice of frames.
Good service all round.
February 3, 2021
Reply from Leightons Opticians & Hearing Care - Poole
Using the latest technology, we pride ourselves on offering the best possible eye examination to our patients. We are very glad to know that you felt looked after and we look forward to welcoming you back soon!
I never have any problems when I visit…
I never have any problems when I visit for an adjustment or eye test and since the lockdowns have felt very safe going to the shop. The care and attention given is always first class and as I am in a power chair there is no fuss when they have to move chairs around to accommodate me. I always recommend them to my friends.
February 3, 2021
Reply from Leightons Opticians & Hearing Care - Poole
We really appreciate your recommendation, Edwina. Thank you for taking the time to leave us a review.
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